PODS Moving & Storage revolutionized the moving and storage industry in 1998 with the introduction of portable storage containers. The company, serving clients in the United States, Canada, Australia, and the United Kingdom, offers tailored moving solutions that provide flexibility and control. Regardless if it's a local or long-distance move, PODS delivers containers to the customer's location, aids with packing services if needed, and transports the loaded container to the new residence or a secure storage center. Customers have a range of container sizes and various extra services like car shipping at their disposal. With a unique appeal thanks to its innovative solutions, over two decades of experience, and a client-centric approach to moving and storage, PODS has certainly made its mark. If you are looking for more moving options in your area, you can visit this page with a comprehensive list of movers in McKinney, TX.
PODS Moving & Storage
About PODS Moving & Storage
Additional Cities Served: Sherman, Prosper, Anna, Royse City, Princeton, MelissaShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Storage OnSite
- Store at Our Facilities
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Commercial Moving
- Personalized moving and storage solutions
- Moving and storage supplies delivery
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage predominantly receives negative feedback for poor service, including unsatisfactory customer support, mishandling of deliveries, and disappointingly inadequate overall experiences, albeit with a rare commendation for a pleasant storage service experience.
Recent Reviews Mention...
“unwilling to place pod correctly shows poor service”
“Horrible customer service”
“they did not deliver a pod as scheduled”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage generally struggles with timeliness, often being late and failing on scheduling, despite a few instances of on-time arrivals.
Recent Reviews Mention...
“the driver was late”
“they left a pod in the middle of the road”
“they were not punctual”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage is criticized for price gouging as moving dates approach, costs exceeding expectations, unaffordable waiting time fees, and being overpriced for the services provided.
Recent Reviews Mention...
“overcharged my credit card multiple times”
“least expensive shipping method available”
“surprised by how low my quote was”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage generally struggles, characterized by unhelpful responses, inconsistent information, and failure to clearly communicate costs or resolve issues effectively.
Recent Reviews Mention...
“informed me about pod placement issues”
“did not address issue, response unhelpful”
“only answer phone when booking”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage consistently fails by not adhering to original estimates, engaging in bait and switch pricing, and altering expected costs significantly from initial quotes.
Recent Reviews Mention...
“overcharging and reversing charges took months”
“charged for another month unexpectedly”
“did not stick to quoted prices at all”
6. Speed
Nationwide Average: 8.58/10
PODS Moving & Storage is criticized for taking significantly more time to resolve issues than what is considered reasonable.
Recent Reviews Mention...
“unloaded fast”
“Quick in & out for a 1 container offload”
“taking a month for pick up is slow”
7. Friendliness
Nationwide Average: 8.91/10
PODS Moving & Storage is highly regarded due to the pleasant demeanor of its employees.
Recent Reviews Mention...
“company was happy”
“extremely polite and helpful”
“very friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
PODS Moving & Storage overwhelmingly receives feedback indicating customers would not use their services again, with almost all citing negative experiences.
Recent Reviews Mention...
“would definitely not hire again”
“contemplating returning the pod”
“will never use pods again due to this experience”
9. Professionalism
Nationwide Average: 8.31/10
PODS Moving & Storage is consistently criticized for their lack of professionalism, poor handling of situations, and an unhelpful, dismissive attitude towards customers.
Recent Reviews Mention...
“very unprofessional behavior”
“incompetent and irresponsible attitude”
“Professional service”
10. Conflict Handling
Nationwide Average: 4.07/10
PODS Moving & Storage consistently failed to address, acknowledge, or effectively resolve customer complaints, leaving many feeling cheated, lied to, and without recourse.
Recent Reviews Mention...
“I feel cheated and lied to”
“provided zero help or recourse with the issue”
“took months to reverse charges, not proactive”
11. Precision & Care
Nationwide Average: 8.01/10
PODS Moving & Storage has received negative feedback due to yard damages and a damaged gutter.
Recent Reviews Mention...
“left stuff unattended in the road”
“major damage to yard by driver”
“you broke my driver concrete”
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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