Based in McKinney, Texas, The Move Pros is a local moving company providing residential and commercial moving solutions to North Texas residents for over 31 years. The company offers local moves as well as long-distance relocations, during which its professional and trained team travels to move your family or business to your new destinations. Known for its efficient and reliable service, it has become a go-to choice for those in need of movers in Plano, TX. Part of its specialty moving services also includes apartment moves and large or high-value item moves. Its packers have the best moving supplies and equipment to ensure your goods and assets are safely and adequately wrapped. To make relocating easy and efficient, The Move Pros provides storage solutions and offers free donation item pick-ups that benefit North Texas charities. In addition to traditional moving services, The Move Pros do junk removal, handyman tasks, patio and deck construction, make-ready services, hanging and mounting, exercise equipment assembly, furniture assembly, and more.
The Move Pros
About The Move Pros
Additional Cities Served: Frisco, McKinney, Denton, Richardson, Lewisville, AllenShow More >
Moving Services
- Residential Moving Services
- Specialty Moving
- Local & Long Distance Moving
- Packing Services
- Storage Services
- Donation Pickup
- Cleaning Services
- Handyman Services
- Junk Removal
- Haul-away Services
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 05/23/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of The Move Pros
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
The Move Pros overwhelmingly receive high praise for their professionalism, efficiency, and exceptional customer service, although a few customers reported dissatisfaction regarding handling and punctuality.
Recent Reviews Mention...
“This company did our move late and damaged our property”
“they were rough with our belongings and unprofessional”
“horrible company that does not care about your property”
2. Punctuality
Nationwide Average: 8.07/10
The Move Pros generally received positive feedback for being on time and prompt, albeit with a few instances of lateness mentioned.
Recent Reviews Mention...
“Did our move late”
“arrived on time”
“started an hour and a half after appointed time”
3. Affordability
Nationwide Average: 7.69/10
The Move Pros are generally regarded as very reasonably priced, offering great value and competitive rates, despite a few complaints of overcharging.
Recent Reviews Mention...
“cost me over $2000 for a 9-hour move”
“Paid around $5k”
“surprisingly affordable”
4. Communication
Nationwide Average: 7.53/10
The Move Pros generally receive praise for their exceptional customer service and proactive communication, despite a few significant criticisms regarding responsiveness and professionalism.
Recent Reviews Mention...
“Avoiding and dodging all my efforts to settle the claim”
“no communication for over a week”
“down to earth and had great customer service”
5. Stick to Prices
Nationwide Average: 5.99/10
The Move Pros receive mixed reviews, with several customers praising their transparency and upfront costs, while others experienced additional charges and a lack of adherence to initial quotes.
Recent Reviews Mention...
“Has given us nothing but a run around in trying to file a claim”
“charged me an entire hour extra for their delay”
“didn't use the boxes and mattress cover I paid for”
6. Speed
Nationwide Average: 8.58/10
The Move Pros overwhelmingly receive praise for their fast and efficient service, despite a few criticisms regarding slower performances in isolated cases.
Recent Reviews Mention...
“9 hours to move is a long time”
“moved a little slow”
“moved me within an hour or so”
7. Friendliness
Nationwide Average: 8.91/10
The Move Pros are overwhelmingly perceived as courteous, professional, and exceptionally kind by their customers, despite a couple of negative mentions.
Recent Reviews Mention...
“Brandon & other gentleman were amazing, Tim was derogatory”
“the movers were extremely nice”
“down to earth and friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
The Move Pros demonstrate overwhelmingly positive feedback with the vast majority of clients highly recommending their service and expressing a strong desire to use the company for future moves.
Recent Reviews Mention...
“Run as fast as you can!”
“Never again will I not use my normal movers”
“would not hire this company again”
9. Professionalism
Nationwide Average: 8.31/10
The Move Pros overwhelmingly receives high praise for their professional, considerate, and hard-working team, despite a few negative experiences.
Recent Reviews Mention...
“A true nightmare from start to finish”
“unprofessional and rude behavior reported”
“horrible company that does not care about your property”
10. Conflict Handling
Nationwide Average: 4.07/10
The Move Pros exhibit a highly inconsistent approach—some experiences highlight exceptional efforts to address and rectify issues, while numerous customers report a complete lack of responsiveness and resolution, indicating a divisive experience overall.
Recent Reviews Mention...
“Avoiding and dodging all my efforts to settle the claim”
“claims person took over a week to contact”
“didn't use the protection I requested for my items”
11. Precision & Care
Nationwide Average: 8.01/10
The Move Pros show a predominant trend of being highly skilled and careful, reflected through numerous reports of exceptional attention to detail and careful handling of customers' belongings, with a few instances of dissatisfaction and damage reported.
Recent Reviews Mention...
“Damaged our property”
“rough with our belongings”
“just about every piece of furniture is damaged”
Customer Insights
Cost: $ 1333.00 from 4 historical data points
Hourly Minimum: 3 hours from 3 reviews
Local Move Duration: 3 hours from 10 reviews
Great Crew Members
| Brandon, other gentleman | nothing short of amazing and helpful |
| Ed, Cody | great movers with a plan, very customer-oriented |
| Devin, Edgar, Tim, Dee | Devin, Edgar, Tim, and Dee moved us quickly and professionally with a lot of care for our belongings |
| Tom,Edgar | Tom and Edgar were super polite and very fast |
| Tom, Zach, Tim | great attitude and went the extra mile |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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