The Mover is a veteran-owned moving and storage company based in Conroe, Texas, with over 40 years of experience. Founded in 1986, the company is currently owned by Jason and Andrea Payne. They provide residential and commercial moving services throughout Montgomery and the Houston metroplex area. Apart from standard moving services, The Mover also offers packing services, including full and partial packing, as well as loading and unloading services. The company is known for its attention to detail and protecting clients' possessions, ensuring a smooth and efficient moving experience.
The Mover
About The Mover
Additional Cities Served: Huntsville, Tomball, Hempstead, Navasota, Willis, Prairie ViewShow More >
Moving Services
- Residential Moving
- Commercial Moving
- Storage
- Local Movers
- Packing
- Loading/Unloading Services
- Competitive Rates
- No Hidden Charges
- Experienced Movers
- Free inhouse estimates
Texas Moving License
The TXDMV regulates moving companies that operate within the state of Texas.
Active
Last Checked: 12/09/21The TXDMV regulates moving companies that operate within the state of Texas.
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of The Mover
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.68/10
Nationwide Average: 8.44/10
The Mover receives overwhelmingly positive reviews for their exceptional service, professionalism, and efficiency, though a few customers reported significant dissatisfaction.
Recent Reviews Mention...
“extremely pleased with their service”
“great company to work with”
“great work by movers”
2. Punctuality
8.75/10
Nationwide Average: 8.07/10
The Mover consistently shows up on time, with nearly all clients praising their timely arrivals, except for one instance of delay.
Recent Reviews Mention...
“they show up on time”
“they were on time”
“Rick got me three great guys by early afternoon”
3. Affordability
9.08/10
Nationwide Average: 7.69/10
The Mover consistently receives high praise for its fair pricing, often coming in under budget and providing excellent value for the service rendered.
Recent Reviews Mention...
“fair price”
“came in under budget”
“reasonably priced”
4. Communication
7.54/10
Nationwide Average: 7.53/10
The Mover generally receives high praise for professionalism, helpfulness, and customer service, although there are notable exceptions involving difficulty in communication and unprofessional behavior.
Recent Reviews Mention...
“professional, helpful crew”
“communicated with each other about what needed to be done”
“Their organization is very professional”
5. Stick to Prices
7.26/10
Nationwide Average: 5.99/10
The Mover generally maintains the given price quotes with numerous customers experiencing no deviations, but a few have reported discrepancies such as unexpected charges.
Recent Reviews Mention...
“no surprises once the packing and moving got underway”
“No hidden fees”
“no surprises with the final bill”
6. Speed
9.27/10
Nationwide Average: 8.58/10
The Mover consistently demonstrates exceptionally quick and efficient moving services, highlighting their tireless work ethic and dedication to completing jobs in a timely manner, with only a singular mention of them rushing a job.
Recent Reviews Mention...
“worked tirelessly for over 12 hours”
“very quick”
“Fast efficient”
7. Friendliness
8.65/10
Nationwide Average: 8.91/10
The Mover generally receives high praise for its smiling happy crew, respectful and polite staff, although there are isolated complaints regarding rudeness from specific individuals.
Recent Reviews Mention...
“smiling happy crew”
“crew was OUTSTANDING”
“treated us well”
8. Will Hire Again
8.59/10
Nationwide Average: 8.18/10
The Mover overwhelmingly receives positive feedback for its services, indicating that the majority of clients would eagerly hire them again, despite a few expressing dissatisfaction.
Recent Reviews Mention...
“no way we could've done this without them”
“glad to work with them and will do it again”
“would hire them in a heartbeat”
9. Professionalism
8.19/10
Nationwide Average: 8.31/10
The Mover is overwhelmingly praised for being professional, hardworking, and knowledgeable, with only a few isolated complaints regarding unprofessional behavior.
Recent Reviews Mention...
“super hardworking, careful, and knowledgeable”
“good crew, clean”
“professional, helpful crew”
10. Conflict Handling
4.74/10
Nationwide Average: 4.07/10
The Mover has shown inconsistent efforts, with instances of going above and beyond juxtaposed with reluctance or failure to address damages adequately.
Recent Reviews Mention...
“willing to go the extra mile”
“did not rectify damages appropriately”
“did not want to fix anything”
11. Precision & Care
7.55/10
Nationwide Average: 8.01/10
The Mover generally receives high praise for their careful and professional handling of belongings, though there are a few instances of significant dissatisfaction due to damage.
Recent Reviews Mention...
“handled big furniture in tight spaces with no damage”
“took great care wrapping, moving equipment and nothing was damaged”
“took care of my property”
Customer Insights
Local Move Duration: 4 hours from 3 reviews
Great Crew Members
| Morris,Ryan,Zaire | super hardworking, careful, and knowledgeable |
| Zaire, Ryan, Selvin | respectful, quick and did an outstanding job |
| Jamal, Zaire, Lalo | made all the beds, put the recliners back together |
| Lalo,Zaire | Lalo, Zaire were awesome |
| Zahir,Austin,Lalo | took care of my property, treated us well, very professional |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
Conroe Moving Services
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