Hitzfelder Moving, a family-owned business based in New Braunfels, Texas, has been providing moving services since 1994. The company offers local and statewide residential and commercial movers in New Braunfels, TX, including areas like Canyon Lake, Seguin, San Antonio, San Marcos and many more. As part of their services, they provide comprehensive packing, household moving, and office relocation with an aim of minimum downtime. They own a fleet of trucks and also offer services for loading and unloading rental trucks. Emphasizing a customer-first approach, Hitzfelder Moving prides itself on timely and efficient service at competitive prices. They consistently earn excellent reviews and maintain a group of dedicated employees.
Hitzfelder Moving
Hitzfelder Moving
based on 316+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Hitzfelder Moving
Additional Cities Served: Kyle, Schertz, Cibolo, Seguin, Converse, Universal CityShow More >
Moving Services
- Cheap local moving services
- Longdistance moving services
- Crosscountry moving services
- Small moving services
- Lastminute moving services
- Furniture moving services
- Hourly moving services
- Packing services
- Storage services
- Commercial moving services
Texas Moving License
The TXDMV regulates moving companies that operate within the state of Texas.
Active
Last Checked: 12/09/21The TXDMV regulates moving companies that operate within the state of Texas.
USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Hitzfelder Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
7.31/10
Nationwide Average: 8.44/10
Hitzfelder Moving receives mixed feedback, with some customers experiencing excellent service and satisfaction, while others report significant issues such as stolen items and poor service.
Recent Reviews Mention...
“best moving company”
“Highly recommend for all moving needs”
“great work by movers”
2. Punctuality
9.22/10
Nationwide Average: 8.07/10
Hitzfelder Moving consistently ensures that their movers arrive on time, earning them high praise from customers.
Recent Reviews Mention...
“truck was right on time”
“always on time”
“Always on time”
3. Affordability
6.45/10
Nationwide Average: 7.69/10
Hitzfelder Moving is viewed critically by customers for unexpected costs, despite some finding it to be reasonably priced.
Recent Reviews Mention...
“cost significantly exceeded quoted range”
“very reasonably priced”
“had to rent a U-Haul additionally”
4. Communication
6.83/10
Nationwide Average: 7.53/10
Hitzfelder Moving has received mixed reviews, with some customers praising their personable and knowledgeable staff, while others have reported a lack of responsibility, follow-up, and response to complaints.
Recent Reviews Mention...
“Gene was very polite and professional”
“responsiveness of the scheduling staff”
“they could have turned me down but said yes”
5. Stick to Prices
5.38/10
Nationwide Average: 5.99/10
Hitzfelder Moving consistently fails to honor their initial quotes, leading to unexpected charges for customers, including billing for undelivered boxes and refusing compensation for items not replaced.
Recent Reviews Mention...
“agreed to insurance claim but beware of signing.”
“would not replace the items or give replacement cost”
“hourly price was quoted ahead of time”
6. Speed
9.1/10
Nationwide Average: 8.58/10
Hitzfelder Moving generally receives positive feedback for being quick and efficient, despite a few reports of slow service and stretching job hours.
Recent Reviews Mention...
“so organized and fast”
“done in no time”
“described as fast”
7. Friendliness
8.6/10
Nationwide Average: 8.91/10
Hitzfelder Moving generally receives high praise for their considerate, kind, and polite staff, though there are rare exceptions concerning attitude and laziness.
Recent Reviews Mention...
“described as pilot, assuming polite, meaning friendly”
“crew worked in sync with each other”
“courteous”
8. Will Hire Again
6.79/10
Nationwide Average: 8.18/10
Hitzfelder Moving faces significant challenges, as many customers express strong dissatisfaction and a reluctance to use their services again, despite a few instances of high praise and repeat business.
Recent Reviews Mention...
“would definitely hire again because of positive experience”
“would hire again”
“would highly recommend and hire again”
9. Professionalism
6.93/10
Nationwide Average: 8.31/10
Hitzfelder Moving receives mixed reviews, with a significant number of customers dissatisfied, describing the crew as unprofessional and careless, though a few commend their professionalism and hard work.
Recent Reviews Mention...
“polite and professional process”
“Professional”
“These guys are the best”
10. Conflict Handling
2.82/10
Nationwide Average: 4.07/10
Hitzfelder Moving demonstrates inconsistent efforts, with instances of compensation and apology from the owner, contrasting starkly with numerous reports of unresolved issues and a general lack of responsiveness.
Recent Reviews Mention...
“did not replace stolen items”
“agreed to put in an insurance claim.”
“Gene agreed to put in an insurance claim”
11. Precision & Care
5.84/10
Nationwide Average: 8.01/10
Hitzfelder Moving receives overwhelmingly negative feedback for frequently damaging or losing items, despite a few isolated reports of satisfactory service.
Recent Reviews Mention...
“they were very careful”
“careful with everything they moved”
“very good care of my furniture and belongings”
Great Crew Members
| Alex, Ryan, Merle | Fast, efficient, and careful with everything |
| Merle,Alex,David,Justin | very good care of my items, professional |
| Gene | addressed issue and processed insurance claim |
| Gene | Thanks Gene! |
| Gene | offered excellent customer service and communication |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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