Trinity Movers is a locally-owned and operated moving company based in New Braunfels, Texas, with over 15 years of industry experience. They serve the surrounding area as well as out of town and out of state customers. The company provides a range of services, including full-service moving, packing assistance, disassembly and assembly of furniture, and organization services. Trinity Movers prides itself on being safe, efficient, and courteous, with a focus on treating customers' belongings respectfully and maintaining transparent communication. They also offer a 10% military discount and free estimates for their services.
Trinity Movers
Trinity Movers
Exceptional
based on 3454+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Trinity Movers
Additional Cities Served: San Marcos, Kyle, Schertz, Cibolo, Seguin, ConverseShow More >
Moving Services
- Full-Service Packaging Assistance
- Packing High-Value and Fragile Items
- Assistance with Packing Clothes, Fine China, Artwork, Furniture, and More
- Disassembly and Assembly of Furniture
- Organization Services
- Supplying Moving Boxes
- Estimating Box Needs and Providing Packing Recommendations
Texas Moving License
The TXDMV regulates moving companies that operate within the state of Texas.
Inactive
Last Checked: 12/10/21The TXDMV regulates moving companies that operate within the state of Texas.
USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Trinity Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.81/10
Nationwide Average: 8.44/10
Trinity Movers receives mixed feedback, with some customers expressing complete satisfaction and commendation for their moving services, while a significant number of others report poor experiences, citing damage and unacceptable handling of items.
Recent Reviews Mention...
“great job by Eric, Andrew, and Josiah made the move very easy”
“Trinity movers are wonderful and highly recommend them”
“great work by movers”
2. Punctuality
9.75/10
Nationwide Average: 8.07/10
Trinity Movers generally struggles to meet scheduled times, with complaints of delayed deliveries and late arrivals overshadowing instances of being on time.
Recent Reviews Mention...
“On time”
“They show up”
“were punctual”
3. Affordability
9.06/10
Nationwide Average: 7.69/10
Trinity Movers is generally perceived as overpriced and too expensive for the service provided, although one review highlights their competitive pricing in comparison to other area movers.
Recent Reviews Mention...
“competitive fee”
“Fair price”
“reasonable pricing”
4. Communication
9.46/10
Nationwide Average: 7.53/10
Trinity Movers generally receives negative feedback for their handling of service interactions, with customers reporting experiences of dishonesty, poor communication practices, threats, and defensiveness from staff.
Recent Reviews Mention...
“Great communication”
“excellent communication”
“front office asked all the right questions”
5. Stick to Prices
7.64/10
Nationwide Average: 5.99/10
Trinity Movers consistently fails to adhere to their initial quotes, often charging more than agreed upon and failing to refund deposits, resulting in widespread dissatisfaction among their customers.
Recent Reviews Mention...
“Stands behind his business and offered best possible service”
“very upfront about the costs”
“held my furnishings hostage for more money”
6. Speed
9.9/10
Nationwide Average: 8.58/10
Trinity Movers has received mixed feedback, with complaints about slow service and damaged items due to rushed packing, alongside praises for quick and easy moves.
Recent Reviews Mention...
“fast”
“worked incredibly quickly”
“Moved everything quickly and efficiently”
7. Friendliness
9.91/10
Nationwide Average: 8.91/10
Trinity Movers are generally seen as courteous and professional, despite a few reports of rudeness.
Recent Reviews Mention...
“courteous”
“friendly”
“everyone was super polite and accommodating”
8. Will Hire Again
9.81/10
Nationwide Average: 8.18/10
Trinity Movers receives highly polarized feedback, with customers either expressing high satisfaction and a strong likelihood to reuse and recommend their services or a firm resolution not to hire or recommend them at all.
Recent Reviews Mention...
“would use Trinity Movers again and highly recommend”
“would recommend Trinity for any moving needs”
“highly recommend them and would hire again”
9. Professionalism
9.83/10
Nationwide Average: 8.31/10
Trinity Movers exhibits a divided sentiment with numerous customers criticizing the crew for being highly unprofessional, while a notable fraction praises their professionalism and conduct.
Recent Reviews Mention...
“professional conduct by Eric, Andrew, and Josiah”
“take care of business professionally”
“crew leader was sharp and always thought way ahead”
10. Conflict Handling
7.24/10
Nationwide Average: 4.07/10
Trinity Movers has shown mixed actions, with instances of unresponsiveness and refusal to correct issues, yet also moments of accountability, including refunding and repairing damages.
Recent Reviews Mention...
“Worked to completely satisfy me with any issues”
“Kevin addressed issues immediately”
“quick to make right the few knicks and dings”
11. Precision & Care
9.61/10
Nationwide Average: 8.01/10
Trinity Movers exhibits a divided performance with numerous instances of damage and careless handling, countered by equal praise for their considerate and meticulous approach with certain belongings.
Recent Reviews Mention...
“took great care of our things”
“took care of our furniture like it was their own”
“safe care and handling of our household possessions”
Customer Insights
Cost: $ 1429.00 from 3 historical data points
Local Move Duration: 2.5 hours from 13 reviews
Great Crew Members
| Eric, Andrew, Josiah | great job, on time, courteous, and fast |
| EJ, Joey, Andrew | From Joe in the front office scheduling to the crew |
| Isiah | Isiah and the team were punctual and careful |
| Isaiah, Andrew, Kevin | super polite and accommodating, arrived early |
| Raven, Tre, Josiah, Andrew | Efficient, friendly, hard working, went above and beyond. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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