Established in 2001, Stonebriar Moving Services is a reliable, local moving company based in Richardson, Texas, with offices also in North Richland Hills. The company provides its services in several locations including Richardson, Plano, Dallas, and Allen, among others. One of the prominent services it caters to are the movers in Fort Worth, TX. Focusing on commercial and residential moving, Stonebriar Moving Services specialize notably in piano moving, and offer storage services along with moving supplies for a seamless moving experience. Renowned for its commitment towards trust and integrity, Stonebriar Moving Services seeks to achieve and provide complete customer satisfaction in every project they undertake. To ensure they deliver efficient, effective, and safe moving services, Stonebriar uses the latest equipment and employs extensively trained personnel. With a commitment to providing individual attention to each job, they create a moving experience that stands out for their clientele.
Stonebriar Moving Services
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Stonebriar Moving Services
Additional Cities Served: North Richland Hills, Euless, Bedford, Burleson, Keller, HurstShow More >
Moving Services
- Residential Moving
- Commercial Move
- Moving Supplies
- Piano Moving
- Storage
- Local Moving
- Long Distance Moving
- Packing Services
- Hourly Moving Services
- Furniture Moving
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Stonebriar Moving Services
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Stonebriar Moving Services receives highly contrasting reviews, with several customers praising its exceptional service and professionalism, while a significant number express severe dissatisfaction with aspects like customer service, professionalism, and scheduling.
Recent Reviews Mention...
“fantastic experience with these interstate movers”
“quick and easy move”
“Robinson and Tyler moved efficiently”
2. Punctuality
Nationwide Average: 8.07/10
Stonebriar Moving Services has mixed reviews with several customers complaining about delays and missed appointments, while a noticeable portion praises their on-time service.
Recent Reviews Mention...
“professional and timely from the initial phone conversation”
“they failed to show up at confirmed time”
“they were late”
3. Affordability
Nationwide Average: 7.69/10
Stonebriar Moving Services has predominantly negative reviews, with many customers feeling overcharged, despite a few positive notes regarding their pricing.
Recent Reviews Mention...
“not worth the money spent”
“I was over charged”
“good prices”
4. Communication
Nationwide Average: 7.53/10
Stonebriar Moving Services has received significant criticism for poor communication practices and attitudes, although a few customers reported positive experiences with quick responses and professionalism.
Recent Reviews Mention...
“initial phone conversation was professional”
“ownership was no help at all”
“did not communicate updates effectively”
5. Stick to Prices
Nationwide Average: 5.99/10
Stonebriar Moving Services has received mixed feedback, with several customers expressing dissatisfaction due to unexpected charges, although a few report a positive experience with no overage fees and adherence to initial estimates.
Recent Reviews Mention...
“they refused to finish the move”
“Changed the base amount unexpectedly on moving day.”
“no crazy overage fee on moving day”
6. Speed
Nationwide Average: 8.58/10
Stonebriar Moving Services experiences considerably mixed reviews, with several customers reporting slow and inefficient service, while a distinct few praise them for quick and efficient moves.
Recent Reviews Mention...
“crew was efficient”
“moved efficiently”
“made quick work of it”
7. Friendliness
Nationwide Average: 8.91/10
Stonebriar Moving Services has received mixed reviews, with notable mentions of excellent customer service from their team, despite a significant number of critiques regarding unprofessional and rude behavior by some crew members.
Recent Reviews Mention...
“Movers were very friendly”
“crew was smoking pot, poor attitude”
“did not care about us as a client”
8. Will Hire Again
Nationwide Average: 8.18/10
Stonebriar Moving Services has received highly contrasting feedback, with a significant number of customers expressing dissatisfaction and a resolve not to use their services again, while a smaller, yet enthusiastic group praises the company and plans on hiring them for future moves.
Recent Reviews Mention...
“Thank you for taking the stress out of our shoulders”
“I am a very happy customer”
“Definitely recommend”
9. Professionalism
Nationwide Average: 8.31/10
Stonebriar Moving Services has received mixed reviews, with several complaints about unprofessional behavior and poor service contrasted by numerous commendations for their professionalism and skilled conduct.
Recent Reviews Mention...
“Stonebriar Moving Services were professional”
“crew was fantastic”
“they were professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Stonebriar Moving Services demonstrates a persistent trend of ignoring or refusing to adequately address customer complaints and damages, with very limited exceptions.
Recent Reviews Mention...
“company refused responsibility for negligence”
“ownership had no regard for the mess they created”
“boss never got back to me”
11. Precision & Care
Nationwide Average: 8.01/10
Stonebriar Moving Services generally receives criticism for damaging property and careless handling, despite a few reports of meticulous packing and protection efforts.
Recent Reviews Mention...
“careful with all of our stuff”
“items thrown into boxes, significant damage”
“thousands of dollars damage to my property and furnishings”
Customer Insights
Local Move Duration: 3.5 hours from 4 reviews
Great Crew Members
| Robinson, Tyler | Robinson and Tyler were great today |
| Quan, Rob, JoJo | professional and quick in moving a hot tub |
| Larry,Ricky | showed up and got right to work, were very nice |
| Tyler | Tyler went above and beyond |
| Jonathan | Jonathan is the only crew member who deserved praise |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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