Brother Bear Moving is a professional full-service moving company that offers quality relocation services to make your move a smooth and stress-free experience. Even though it was established in 2016, its supervisors and workers have over 20 years of combined experience in the moving business in Dallas, TX giving you the assurance that you are in the care of trained and skilled movers. Brother Bear Moving offers a wide range of services that will fit your needs and budget such as labor-only or packing-only services if you just need some additional help in getting things packed and loaded into a rental truck or mobile storage unit. It’s also experienced with long-distance moving of appliances, furniture, and personal belongings. Whatever you need to move, you can expect Brother Bear Moving to handle it with the utmost care and professionalism.
Brother Bear Moving
About Brother Bear Moving
Additional Cities Served: Fort Worth, Plano, Irving, Frisco, Grand Prairie, DentonShow More >
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Moving Services
- Labor Only
- Packing Only
- Long Distance
- Commercial
Texas Moving License
The TXDMV regulates moving companies that operate within the state of Texas.
Active
Last Checked: 12/09/21The TXDMV regulates moving companies that operate within the state of Texas.
Not Authorized
for Interstate Moves
Last Checked: 09/10/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Brother Bear Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Brother Bear Moving has garnered predominantly negative reviews, with customers frequently mentioning significant damage to belongings and properties, issues with reliability, and dissatisfaction with their services.
Recent Reviews Mention...
“Excellent service by movers”
“Brother Bear exceeded my expectations”
“great moving company”
2. Punctuality
Nationwide Average: 8.07/10
Brother Bear Moving frequently fails to meet scheduled times, showing a pattern of arriving late, not notifying customers of delays, or completely failing to show up.
Recent Reviews Mention...
“were at my house the same day”
“kept getting excuses and was a no show”
“took much longer than expected”
3. Affordability
Nationwide Average: 7.69/10
Brother Bear Moving is viewed as expensive for the quality of service received and has attempted to charge more than the expected rate.
Recent Reviews Mention...
“their pricing is also great compared to other companies”
“price was very affordable”
“Amazing value”
4. Communication
Nationwide Average: 7.53/10
Brother Bear Moving demonstrates consistently poor responsiveness and a widespread failure to effectively manage customer contacts, inquiries, and follow-ups.
Recent Reviews Mention...
“left messages, no answers or callbacks”
“never respond to contact after the move”
“kept getting excuses by text”
5. Stick to Prices
Nationwide Average: 5.99/10
Brother Bear Moving consistently fails to adhere to the prices originally quoted or agreed upon.
Recent Reviews Mention...
“no extra cost, stuck to quoted prices”
“fought about the insurance claim”
“quoted a higher price than online”
6. Speed
Nationwide Average: 8.58/10
Brother Bear Moving receives overwhelmingly negative feedback for being significantly late, dragging out time, and demonstrating a lack of efficiency and hustle during moves.
Recent Reviews Mention...
“fast and efficient”
“fast service”
“very efficient, didn't waste time”
7. Friendliness
Nationwide Average: 8.91/10
Brother Bear Moving demonstrates a predominantly positive sentiment, with most customers appreciating their kind, professional, and respectful demeanor, despite a few reports of unprofessional and disrespectful behavior.
Recent Reviews Mention...
“Ryan and his workers were friendly”
“super friendly movers”
“showed no respect to customers or belongings”
8. Will Hire Again
Nationwide Average: 8.18/10
Brother Bear Moving overwhelmingly generates negative responses, though a very small fraction express high satisfaction and willingness for future engagements.
Recent Reviews Mention...
“would not hire again due to issues”
“would hire them again”
“would definitely hire Brother Bear again”
9. Professionalism
Nationwide Average: 8.31/10
Brother Bear Moving generally receives negative feedback, with many customers finding the crew's conduct unprofessional, despite a few instances of professionalism and respectfulness noted by some clients.
Recent Reviews Mention...
“lack of responsibility shown”
“Ryan and his crew conducted themselves professionally”
“they were very professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Brother Bear Moving repeatedly demonstrates a lack of commitment to resolving customer complaints and addressing damage claims effectively.
Recent Reviews Mention...
“did not make efforts to right wrongs”
“refused to provide insurance information after breakage”
“threw away marble slab, refused compensation”
11. Precision & Care
Nationwide Average: 8.01/10
Brother Bear Moving frequently disappoints customers by scratching floors, damaging furniture, and creating messes, though a few have highlighted their respectful and careful approach.
Recent Reviews Mention...
“furniture was not handled with care”
“careful with my stuff”
“they wrapped all my items carefully”
Customer Insights
Cost: $ 1236.00 from 8 reviews
Local Move Duration: 2.75 hours from 38 reviews
Great Crew Members
Jordan | Jordan did excellent work |
Jordan | Jordan and crew were very professional |
Jordan | Jordan group was excellent and careful with my stuff |
Ryan | Ryan and his workers were awesome |
Al | being such a nice person |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Brother Bear Moving
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