Established in Plano in 2000, HotShots Delivery and Moving is your trusted partner for your residential and commercial moving needs. With a customer-centric approach, the family-owned and operated relocation company promises honest and affordable rates and guarantees on-time pick-up and delivery. Specializing in local, in-state, and out-of-state moves, HotShots pays strict attention to details and treats every item with care and respect. Backed by experienced movers serving Plano, TX, this Plano moving company is committed to delivering high service standards and customer satisfaction. No matter where you’re going, with HotShots Delivery and Moving, you’re always making the right move.
HotShots Delivery & Moving
About HotShots Delivery & Moving
Additional Cities Served: Garland, Frisco, McKinney, Richardson, Allen, WylieShow More >
Moving Services
- Local moving services
- Longdistance moving services
- Residential moving services
- Commercial moving services
- Small moves
- Appliance moving
- Furniture moving
- Packing services
- Storage services
- Lastminute moving services
Texas Moving License
The TXDMV regulates moving companies that operate within the state of Texas.
Active
Last Checked: 10/04/24The TXDMV regulates moving companies that operate within the state of Texas.
Not Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of HotShots Delivery & Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
HotShots Delivery & Moving is overwhelmingly praised for excellent, efficient, and professional moving services, with only a few dissenting opinions regarding unprofessionalism and damage.
Recent Reviews Mention...
“they provide the best service ever”
“most efficient movers I have ever worked with”
“would absolutely not recommend using this company”
2. Punctuality
Nationwide Average: 8.07/10
HotShots Delivery & Moving overwhelmingly impresses with their consistent on-time arrivals, earning widespread recognition for their timely and prompt service.
Recent Reviews Mention...
“got to my house at 12:20pm and was unloaded by 2:55pm”
“"delivery arrived later than scheduled"”
“workers were punctual”
3. Affordability
Nationwide Average: 7.69/10
HotShots Delivery & Moving is highly praised for its transparent, up-front quotes, flat rates, and exceptionally reasonable pricing, making them an extremely affordable choice for customers.
Recent Reviews Mention...
“honest and give a quote directly up front, no hidden costs”
“best rates”
“offer a flat rate instead of hourly”
4. Communication
Nationwide Average: 7.53/10
HotShots Delivery & Moving is overwhelmingly praised for their responsiveness, efficient dialogue, and high-level customer service, despite a couple of noted instances of communication breakdown.
Recent Reviews Mention...
“responds efficiently”
“speak to you about any changes needed and discuss”
“"poor communication about delivery issues"”
5. Stick to Prices
Nationwide Average: 5.99/10
HotShots Delivery & Moving generally maintains its quoted prices with transparency, offering flat rates that result in no surprises, although there was an isolated complaint about misleading information regarding item pickup.
Recent Reviews Mention...
“no hidden costs and upfront about changes needed”
“"provided misleading information about item pickup"”
“offer a flat rate instead of hourly”
6. Speed
Nationwide Average: 8.58/10
HotShots Delivery & Moving is consistently described as highly efficient, achieving fast and stress-free moves, with almost all customers emphasizing the company's exceptional ability to complete moves quickly and effectively.
Recent Reviews Mention...
“move completed efficiently including drive time”
“Super fast and stress free”
“speedy job implies fast move”
7. Friendliness
Nationwide Average: 8.91/10
HotShots Delivery & Moving consistently receives praise for their polite, professional, and exceptionally kind demeanor towards customers, often going above and beyond, although there are isolated incidents of negative reactions.
Recent Reviews Mention...
“all polite and friendly”
“positive and friendly personality”
“never complained even on the hottest day”
8. Will Hire Again
Nationwide Average: 8.18/10
HotShots Delivery & Moving overwhelmingly garners strong endorsement and repeat hiring intentions, with the vast majority of customers expressing a high likelihood of re-engagement despite a few instances of dissatisfaction.
Recent Reviews Mention...
“would hire again”
“can't recommend them enough and always appreciate them”
“would absolutely not recommend using this company”
9. Professionalism
Nationwide Average: 8.31/10
HotShots Delivery & Moving exhibits overwhelmingly positive feedback, highlighting their true professionalism, efficiency, and the respectful and skilled manner in which they approach their work, with only a couple of reports of unprofessional conduct.
Recent Reviews Mention...
“employees are treated well and conduct themselves as such”
“true professionals”
“were professional”
10. Conflict Handling
Nationwide Average: 4.07/10
HotShots Delivery & Moving has consistently failed to address, respond to, or rectify issues and complaints from customers regarding lost items and cancellations.
Recent Reviews Mention...
“"did not resolve the lost item issue"”
“did not attempt to rectify cancellation”
“Did not respond to issue.”
11. Precision & Care
Nationwide Average: 8.01/10
HotShots Delivery & Moving consistently demonstrates acute attention and expertise, as indicated by widespread customer satisfaction and only a few instances of dissatisfaction regarding item handling.
Recent Reviews Mention...
“never had anything broken or damaged”
“wrapped my furniture, disassembled and reassembled it”
“careful with items, no damages mentioned”
Customer Insights
Local Move Duration: 2.5 hours from 10 reviews
Great Crew Members
Tim Brown | came to the rescue for us |
Tim | Tim has been reliable and provided excellent service since 2008 |
Randy | Randy and crew did a wonderful job |
Tim | Tim is such a great guy |
Ryan, Nick | They prioritized and were professional with a positive attitude. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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