HotShots Delivery & Moving

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MoversChevron RightTexasChevron RightPlanoChevron RightHotShots Delivery & Moving
Very Good
based on 504+ data points
Circle Info

About HotShots Delivery & Moving

Established in Plano in 2000, HotShots Delivery and Moving is your trusted partner for your residential and commercial moving needs. With a customer-centric approach, the family-owned and operated relocation company promises honest and affordable rates and guarantees on-time pick-up and delivery. Specializing in local, in-state, and out-of-state moves, HotShots pays strict attention to details and treats every item with care and respect. Backed by experienced movers serving Plano, TX, this Plano moving company is committed to delivering high service standards and customer satisfaction. No matter where you’re going, with HotShots Delivery and Moving, you’re always making the right move.

Additional Cities Served: Garland, Frisco, McKinney, Richardson, Allen, WylieShow More >

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Moving Services

  • Local moving services
  • Longdistance moving services
  • Residential moving services
  • Commercial moving services
  • Small moves
  • Appliance moving
  • Furniture moving
  • Packing services
  • Storage services
  • Lastminute moving services

Texas Moving License

Active

Last Checked: 10/04/24

The TXDMV regulates moving companies that operate within the state of Texas.

USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 01/09/25

USDOT

1962599

MC

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

Top 10 Movers in Plano, TX 2024 award
Top 10 Movers in Plano, TX 2023 award
Top 10 Movers in Plano, TX 2022 award
Top 10 Movers in Plano, TX 2021 award

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Summarized Review of HotShots Delivery & Moving

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

9.22/10

Nationwide Average: 8.44/10

Comment Dots

HotShots Delivery & Moving is overwhelmingly praised for excellent, efficient, and professional moving services, with only a few dissenting opinions regarding unprofessionalism and damage.

Reviews Mention icon

Recent Reviews Mention...

they provide the best service ever

most efficient movers I have ever worked with

would absolutely not recommend using this company

2. Punctuality

9.37/10

Nationwide Average: 8.07/10

Comment Dots

HotShots Delivery & Moving overwhelmingly impresses with their consistent on-time arrivals, earning widespread recognition for their timely and prompt service.

Reviews Mention icon

Recent Reviews Mention...

got to my house at 12:20pm and was unloaded by 2:55pm

"delivery arrived later than scheduled"

workers were punctual

3. Affordability

9.27/10

Nationwide Average: 7.69/10

Comment Dots

HotShots Delivery & Moving is highly praised for its transparent, up-front quotes, flat rates, and exceptionally reasonable pricing, making them an extremely affordable choice for customers.

Reviews Mention icon

Recent Reviews Mention...

honest and give a quote directly up front, no hidden costs

best rates

offer a flat rate instead of hourly

4. Communication

8.63/10

Nationwide Average: 7.53/10

Comment Dots

HotShots Delivery & Moving is overwhelmingly praised for their responsiveness, efficient dialogue, and high-level customer service, despite a couple of noted instances of communication breakdown.

Reviews Mention icon

Recent Reviews Mention...

responds efficiently

speak to you about any changes needed and discuss

"poor communication about delivery issues"

5. Stick to Prices

7.92/10

Nationwide Average: 5.99/10

Comment Dots

HotShots Delivery & Moving generally maintains its quoted prices with transparency, offering flat rates that result in no surprises, although there was an isolated complaint about misleading information regarding item pickup.

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Recent Reviews Mention...

no hidden costs and upfront about changes needed

"provided misleading information about item pickup"

offer a flat rate instead of hourly

6. Speed

9.56/10

Nationwide Average: 8.58/10

Comment Dots

HotShots Delivery & Moving is consistently described as highly efficient, achieving fast and stress-free moves, with almost all customers emphasizing the company's exceptional ability to complete moves quickly and effectively.

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Recent Reviews Mention...

move completed efficiently including drive time

Super fast and stress free

speedy job implies fast move

7. Friendliness

9.31/10

Nationwide Average: 8.91/10

Comment Dots

HotShots Delivery & Moving consistently receives praise for their polite, professional, and exceptionally kind demeanor towards customers, often going above and beyond, although there are isolated incidents of negative reactions.

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Recent Reviews Mention...

all polite and friendly

positive and friendly personality

never complained even on the hottest day

8. Will Hire Again

8.91/10

Nationwide Average: 8.18/10

Comment Dots

HotShots Delivery & Moving overwhelmingly garners strong endorsement and repeat hiring intentions, with the vast majority of customers expressing a high likelihood of re-engagement despite a few instances of dissatisfaction.

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Recent Reviews Mention...

would hire again

can't recommend them enough and always appreciate them

would absolutely not recommend using this company

9. Professionalism

9.09/10

Nationwide Average: 8.31/10

Comment Dots

HotShots Delivery & Moving exhibits overwhelmingly positive feedback, highlighting their true professionalism, efficiency, and the respectful and skilled manner in which they approach their work, with only a couple of reports of unprofessional conduct.

Reviews Mention icon

Recent Reviews Mention...

employees are treated well and conduct themselves as such

true professionals

were professional

10. Conflict Handling

1.82/10

Nationwide Average: 4.07/10

Comment Dots

HotShots Delivery & Moving has consistently failed to address, respond to, or rectify issues and complaints from customers regarding lost items and cancellations.

Reviews Mention icon

Recent Reviews Mention...

"did not resolve the lost item issue"

did not attempt to rectify cancellation

Did not respond to issue.

11. Precision & Care

8.93/10

Nationwide Average: 8.01/10

Comment Dots

HotShots Delivery & Moving consistently demonstrates acute attention and expertise, as indicated by widespread customer satisfaction and only a few instances of dissatisfaction regarding item handling.

Reviews Mention icon

Recent Reviews Mention...

never had anything broken or damaged

wrapped my furniture, disassembled and reassembled it

careful with items, no damages mentioned

Customer Insights icon

Customer Insights

Local Move Duration: 2.5 hours from 10 reviews

Great Crew Members icon

Great Crew Members

Tim Browncame to the rescue for us
TimTim has been reliable and provided excellent service since 2008
RandyRandy and crew did a wonderful job
TimTim is such a great guy
Ryan, NickThey prioritized and were professional with a positive attitude.
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact HotShots Delivery & Moving

Location
2817 Charter Oak Dr, Plano, TX, 75074
Phone
(214) 704-8763
Link
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