Delta One Relocation, based in Richardson, Texas, has been in the moving services since 2009, with over 10,000 customers served. Offering services such as local and long-distance moving, short and long-term storage solutions, loading and unloading, packing, and specialized moving services for items like pool tables and pianos, they cover a wide range of relocation needs. Serving the local community, they form part of the Garland, TX movers constituting a key part of moving services in the region. The company also offers a 26-foot professionally built moving truck equipped for various moving situations. It takes pride in its owner's Army training in logistics and Six Sigma principles from Volvo Finance and Citibank, which they attest led to the development of their 20-Step Moving Program and The 5 Star Move Handbook.
Delta One Relocation
About Delta One Relocation
Additional Cities Served: Garland, Richardson, Allen, Rowlett, Rockwall, ForneyShow More >
Moving Services
- Local and long distance moving
- Packing
- Short or long term storage
- Loading and unloading
- Pool table moving and preparation for storage
- Piano moving, storage, tuning, detailing, and restorations (handled by a contracted third party)
- All home services make ready and remodeling
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Summarized Review of Delta One Relocation
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Delta One Relocation overwhelmingly receives negative feedback, characterized by reports of late arrivals, damaged items, and poor service, despite a few positive comments.
Recent Reviews Mention...
“very satisfied with their services”
“These guys are amazing!”
“it was so horrible”
2. Punctuality
Nationwide Average: 8.07/10
Delta One Relocation appears to be mostly unreliable and frequently late, overshadowing a few instances of timely service.
Recent Reviews Mention...
“arrived on time”
“They showed up one time”
“arrived an hour late”
3. Affordability
Nationwide Average: 7.69/10
Delta One Relocation has received mixed but mostly negative feedback, with customers complaining about high prices and price-related issues despite a couple of reviews praising their pricing.
Recent Reviews Mention...
“prices are reasonable”
“cost effective”
“price was what they quoted”
4. Communication
Nationwide Average: 7.53/10
Delta One Relocation overwhelmingly received negative feedback for being unresponsive, dismissive, and rude, with numerous reports of ignored calls, emails, and overall poor interactions with staff.
Recent Reviews Mention...
“very polite and helpful”
“excellent communication before and during the move”
“William did not get back to me as promised”
5. Stick to Prices
Nationwide Average: 5.99/10
Delta One Relocation frequently fails to uphold their original quoted prices, with numerous customers reporting significant discrepancies and issues related to pricing honesty and contract adherence.
Recent Reviews Mention...
“changed the rate second day”
“price was what they quoted”
“did not stick to quoted truck size, impacting cost”
6. Speed
Nationwide Average: 8.58/10
Delta One Relocation generally receives negative feedback for being significantly slower than expected, except for a rare commendation for having fast and efficient movers.
Recent Reviews Mention...
“quick in their services”
“No wasted movement”
“fast and efficient move”
7. Friendliness
Nationwide Average: 8.91/10
Delta One Relocation exhibits a polarizing range of behaviors, from staff being described as fantastic and courteous to numerous complaints of rudeness and disrespect.
Recent Reviews Mention...
“very polite and helpful”
“polite and professional team”
“the actual movers were courteous and hard-working”
8. Will Hire Again
Nationwide Average: 8.18/10
Delta One Relocation overwhelmingly receives feedback indicating a strong reluctance or outright refusal to use its services again, despite a few exceptions expressing satisfaction and a desire to rehire.
Recent Reviews Mention...
“Would highly recommend”
“Couldn't have done this move without them!”
“what they did to me was atrocious”
9. Professionalism
Nationwide Average: 8.31/10
Delta One Relocation is predominantly criticized for having unqualified movers, displaying unprofessional behaviors, and failing to meet expectations in their service delivery.
Recent Reviews Mention...
“staff is more professional”
“They took apart and reassembled my daughter's bed.”
“professional in disassembly and reassembly, especially the piano”
10. Conflict Handling
Nationwide Average: 4.07/10
Delta One Relocation consistently ignores or refuses to address customer complaints, demonstrating a pervasive unwillingness to resolve issues or accept responsibility for errors.
Recent Reviews Mention...
“ignored follow-up communications and refused remedy”
“hasn't addressed the issue with my floor”
“tried 10+ times to file claim with no success”
11. Precision & Care
Nationwide Average: 8.01/10
Delta One Relocation predominantly receives criticism for significant damage and mistreatment of belongings, despite a few positive reviews highlighting careful packaging and undamaged deliveries.
Recent Reviews Mention...
“very polite and helpful”
“no dings, careful with items”
“severely damaged living room set”
Customer Insights
Cost: $ 2347.00 from 4 historical data points
Local Move Duration: 4 hours from 3 reviews
Great Crew Members
| William, Rudy, James | William made arranging easy, Rudy and his sons did a great job, James helped with piano |
| William | William was amazing and made it all work out. |
| Trey | Trey did a great job |
| Rudy | Rudy and his crew were efficient and pleasant |
| Rudy | Rudy is a gem and did great work |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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