All In The Family Moving Company, based in Austin, has been providing elite moving, relocation, and storage services since 1982. As a family-owned business, it serves Austin, Smithville, and nearby Metro area communities, extending its services to Austin, Round Rock, Georgetown, Lakeway, and surrounding counties. Aside from conducting local and long-distance moves, the company also takes on international relocations, auto transports and corporate relocations. Clients can avail themselves of their services involving packing, unpacking, quilt-pad-wrapping of furniture, with particular care given to specialty items or antiques. The company prides itself for its individualized customer care, attention to detail, and almost 40 years of industry experience.
All In The Family Moving Company
About All In The Family Moving Company
Additional Cities Served: Round Rock, Georgetown, Cedar Park, Pflugerville, Leander, BeltonShow More >
Moving Services
- Residential moving services
- Expert packing for items of any kind
- Commercial moving services
- Office furniture packing, labeling, delivery, and unpacking
- Larger trucks ensuring fewer trips
- Trained and experienced movers
- Local and longdistance delivery
- Complete office furniture packing and installation
- Courteous and nonsmoking moving crews
- Careful handling of specialty items
Texas Moving License
The TXDMV regulates moving companies that operate within the state of Texas.
Inactive
Last Checked: 12/10/21The TXDMV regulates moving companies that operate within the state of Texas.
Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of All In The Family Moving Company
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
All In The Family Moving Company generally provides excellent moving services with numerous clients reporting professional, efficient, and satisfying experiences, though there are a few reports of poor service and damaged items.
Recent Reviews Mention...
“horrible service”
“great experience with the moving service”
“two damaged TVs show poor quality service”
2. Punctuality
Nationwide Average: 8.07/10
All In The Family Moving Company generally maintains good time management, as most reviews commend them for being on time or early, despite a few instances of significant delays or cancellations.
Recent Reviews Mention...
“arrived SUPER LATE”
“arrived on time”
“they were on time”
3. Affordability
Nationwide Average: 7.69/10
All In The Family Moving Company is overwhelmingly praised for its reasonable pricing and value, notwithstanding a few criticisms regarding unexpected additional charges.
Recent Reviews Mention...
“price was very reasonable”
“extremely reasonable price compared to others”
“a great value”
4. Communication
Nationwide Average: 7.53/10
All In The Family Moving Company demonstrates a generally positive experience marked by very responsive and effective interaction, despite a notable number of reports regarding poor customer service and miscommunication issues.
Recent Reviews Mention...
“horrible customer service”
“very responsive and updated paperwork”
“had to deal with stressful calls and texts during move”
5. Stick to Prices
Nationwide Average: 5.99/10
All In The Family Moving Company has shown inconsistency with several customers reporting unexpected charges, albeit others commend the company for honest, upfront pricing with no hidden fees.
Recent Reviews Mention...
“still waiting for my refund”
“price increased but agreed on a reasonable price”
“were charged an EXTRA $400”
6. Speed
Nationwide Average: 8.58/10
All In The Family Moving Company is overwhelmingly praised for their quick and efficient moving services, with few complaints regarding delays or incomplete moves.
Recent Reviews Mention...
“packed everything in less than 2 hours”
“loaded and unloaded in under an hour each way”
“husband made FOUR trips due to insufficient truck size”
7. Friendliness
Nationwide Average: 8.91/10
All In The Family Moving Company is overwhelmingly noted for its professional, respectful, and genuinely friendly interactions, despite a few instances of unprofessional behavior.
Recent Reviews Mention...
“very good-humored”
“they were courteous”
“criticized my look and lacked professionalism”
8. Will Hire Again
Nationwide Average: 8.18/10
All In The Family Moving Company receives primarily high praise for its services, suggesting most customers would eagerly use their services again, despite a minority expressing strong dissatisfaction.
Recent Reviews Mention...
“would not hire again”
“would definitely hire them again”
“wouldn't ever use this company again”
9. Professionalism
Nationwide Average: 8.31/10
All In The Family Moving Company overwhelmingly receives high praise for professionalism, though a few reports cite unprofessional behavior from the owner and specific members, suggesting variability in experiences.
Recent Reviews Mention...
“very professional”
“criticized my look and lacked professionalism”
“owner displayed lack of professionalism”
10. Conflict Handling
Nationwide Average: 4.07/10
All In The Family Moving Company demonstrates a significant inconsistency in addressing customer issues, with moments of commendable responsiveness overshadowed by numerous accounts of failure to fulfill promises and resolve complaints effectively.
Recent Reviews Mention...
“promise of refund not fulfilled”
“Prolonged process instead of resolving the issue”
“took responsibility and handled mishap well”
11. Precision & Care
Nationwide Average: 8.01/10
All In The Family Moving Company has a majority of positive feedback highlighting their attentiveness and professionalism, though there have been some instances of mishandling leading to damage or issues.
Recent Reviews Mention...
“Damaged TVs indicate mishandling”
“minor scratches and dents, but acceptable”
“they bent some boxes and scratched the wall”
Customer Insights
Local Move Duration: 3 hours from 12 reviews
Interstate Move Duration: 1 days from 6 reviews
Great Crew Members
Johnny,Gina | very responsive, handled mishap well, completed the move |
Johnny | Johnny earned praise for the service provided |
His workers to include his father | workers were nice despite issues |
Johnnie | highly recommend Johnnie and his crew |
Johnnie Castro | extremely professional during the move process |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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