Lone Star Moving Company, LLC is a family-owned and operated moving business based in Nacogdoches, Texas. Established in 2019, the company has rapidly expanded, now operating a second location in Tyler, Texas since the fall of 2023. This growth illustrates their commitment to serving more customers efficiently. They offer a variety of services, including furniture, local, and national moving, along with specialized options like large and heavy item moving, piano moving, and more vehicle-related movements. Lone Star Moving Company differentiates itself by emphasizing their attention to detail, respecting client possessions as their own, and guaranteeing efficiency, respectfulness, and transparency in all operations. The supplied website information is sufficient and useful for creating an accurate description of the business.
Lone Star Moving Company
#1 Ranked Movers in Lufkin, TX
About Lone Star Moving Company
Additional Cities Served: Nacogdoches, Rusk, Parker, Hudson, Bullard, WoodvilleShow More >
Moving Services
- Furniture Moving
- Local Moving
- Large and Heavy Item Moving
- National Moving
- Safe Moving
- Apartment Moving
- Piano Moving
- Uhaul Load/Unload (Labor)
- Packing
- Commercial Moving
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 08/13/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Lone Star Moving Company
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Lone Star Moving Company is overwhelmingly praised for its professionalism, flexibility, and exceptional customer service, making them a highly recommended choice despite a few detractors.
Recent Reviews Mention...
“they are awesome”
“crew is awesome”
“really easy to work with and very flexible”
2. Punctuality
Nationwide Average: 8.07/10
Lone Star Moving Company generally demonstrates excellent timeliness, with the majority of customers reporting that the movers were on schedule and highly dependable.
Recent Reviews Mention...
“They were on time”
“came in right on schedule”
“arrived about 45 minutes later than promised”
3. Affordability
Nationwide Average: 7.69/10
Lone Star Moving Company is highly regarded for offering reasonable, economical rates and good value, with most customers feeling they received fair pricing for the quality of service, despite one report of dissatisfaction.
Recent Reviews Mention...
“prices were very reasonable”
“very reasonably priced”
“Economical”
4. Communication
Nationwide Average: 7.53/10
Lone Star Moving Company generally excels, with customers highlighting their responsiveness, flexibility, and exceptional customer service, despite a rare complaint about unreturned calls or texts regarding a refund.
Recent Reviews Mention...
“communicated with me every step of the way”
“easy to work with and very flexible”
“Sherry stopped answering calls or texts about the refund”
5. Stick to Prices
Nationwide Average: 5.99/10
Lone Star Moving Company generally receives negative feedback for charging more than the quoted price and attempting to charge for unused packing materials, though there are instances of being upfront about costs without surprises.
Recent Reviews Mention...
“charged more than the quoted price”
“very upfront about the costs, no surprises”
“tried charging for unused packing materials”
6. Speed
Nationwide Average: 8.58/10
Lone Star Moving Company is overwhelmingly praised for their professional, quick, and efficient moving services, despite one outlier reporting a slow experience.
Recent Reviews Mention...
“efficient”
“very professional and fast”
“quick”
7. Friendliness
Nationwide Average: 8.91/10
Lone Star Moving Company consistently exceeds expectations with their crew's professional, personable, and respectful approach, earning high praise for their pleasant and kind interactions.
Recent Reviews Mention...
“personable and professional”
“crew was very professional”
“young men were polite and respectful”
8. Will Hire Again
Nationwide Average: 8.18/10
Lone Star Moving Company overwhelmingly receives positive endorsements from clients who express high likelihood and enthusiasm for future engagements, despite a couple of dissenting opinions.
Recent Reviews Mention...
“would definitely use Lone Star Moving Again”
“use them any time I can”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Lone Star Moving Company consistently demonstrates exceptional professionalism, with repeated commendations for their respectful, professional, and hardworking team, despite one isolated report of unprofessional handling.
Recent Reviews Mention...
“highly professional”
“were professional”
“professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Lone Star Moving Company seems largely unresponsive and unreliable, evidenced by their failure to process refunds, avoid communication, and inform about damages, despite one instance of creating a contingency plan.
Recent Reviews Mention...
“came up with a Plan B for us”
“did not process refund as promised”
“have been dodging us for three months”
11. Precision & Care
Nationwide Average: 8.01/10
Lone Star Moving Company consistently receives high praise for its efficient, careful handling, treating all items with great care, including delicate and expensive items, though there were rare instances of damage reported.
Recent Reviews Mention...
“efficient and careful”
“took very good care of our piano”
“not one item arrived broken”
Customer Insights
Local Move Duration: 4 hours from 3 reviews
Great Crew Members
| Alex | very professional and fast, handled things well |
| Sherry | organized storage and both moves efficiently |
| Stan, Sherry | Stan & Sherry were successful in the move, answered questions and planned logistics |
| Parker, Antonio | Parker treated new helper with respect, Antonio did fine on first day |
| Rey | Rey worked efficiently and did an excellent job. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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