Lone Star Moving, based in San Angelo, TX, has been in the moving industry for 21 years. As a locally-owned business, the company specializes in local and long-distance moves within Texas and beyond. They offer various services, including packing, cross-country moves, and both residential and commercial moves. Having moved 1,300 people last year, they have earned the top two spots in San Angelo's Readers Choice Awards for best movers. In addition to this, Lone Star Moving takes pride in providing exceptional customer care and ensuring a smooth relocation experience for clients.
Lone Star Moving
Ranked Top 3 Best Movers in San Angelo, TX
Moving Services
- Local Moves
- Long Distance Moves
- InState Moves
- OutofState Moves
- Packing And Unpacking
- Loading And Unloading
- Residential Moves
- Commercial Moves
- Apartment And Home Moves
- Cross Country Moves
Not Authorized
for Interstate Moves
Last Checked: 10/18/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Lone Star Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Lone Star Moving has garnered high praise for its professional, efficient, and caring moving services, although a few isolated incidents of dissatisfaction have been noted.
Recent Reviews Mention...
“very professional and I'm pleased with the service”
“great work by movers”
“experienced exceptional service”
2. Punctuality
Nationwide Average: 8.07/10
Lone Star Moving generally demonstrates a strong record of arriving on time or even early, though there are isolated instances of cancellations and delays.
Recent Reviews Mention...
“arrived same day within 30 minutes”
“showed up early”
“They called to let me know they were on their way”
3. Affordability
Nationwide Average: 7.69/10
Lone Star Moving is perceived as providing great value and fair pricing, though one instance of pricing discrepancy was noted.
Recent Reviews Mention...
“it was double to what the lady had quoted me”
“completely affordable in a world gone mad”
“Their prices were very fair”
4. Communication
Nationwide Average: 7.53/10
Lone Star Moving generally receives high praise for clear and proactive contact and customer service, though there are isolated reports of unresponsiveness and management issues.
Recent Reviews Mention...
“nothing has ever happened despite repeated emails”
“felt assured from the first conversation”
“communication was excellent”
5. Stick to Prices
Nationwide Average: 5.99/10
Lone Star Moving has mixed reviews with some customers experiencing consistent pricing as quoted, while others faced unexpected price increases upon delivery.
Recent Reviews Mention...
“quoted price was doubled on delivery”
“no surprises, everything made clear”
“no mention of price changes”
6. Speed
Nationwide Average: 8.58/10
Lone Star Moving consistently receives praise for completing moves quickly and efficiently, often finishing earlier than expected and demonstrating hard work and professionalism.
Recent Reviews Mention...
“got the job done faster than expected”
“worked hard to get the job done quickly”
“got in and out very quickly”
7. Friendliness
Nationwide Average: 8.91/10
Lone Star Moving consistently receives high praise for their polite, courteous, and personable staff, with numerous mentions of their professionalism and pleasant demeanor, despite one outlier reporting rudeness.
Recent Reviews Mention...
“sense of humor that I appreciated”
“they were very nice and polite”
“they were very good and respectful”
8. Will Hire Again
Nationwide Average: 8.18/10
Lone Star Moving is highly regarded with many customers expressing a strong intention to use their services again, despite a few dissatisfied voices.
Recent Reviews Mention...
“I think you will be very pleased”
“I will ALWAYS use your company”
“Please DO NOT use this company”
9. Professionalism
Nationwide Average: 8.31/10
Lone Star Moving generally receives high praise for the professional, respectful, and friendly behavior of its movers, despite a few critical remarks about unprofessional conduct.
Recent Reviews Mention...
“Very professional”
“they were very professional”
“not good at moving people”
10. Conflict Handling
Nationwide Average: 4.07/10
Lone Star Moving has mixed feedback, with some customers praising their exceptional efforts and professionalism in resolving issues, while others express dissatisfaction due to unfulfilled promises and inadequate problem resolution.
Recent Reviews Mention...
“supervisor promised compensation for damage but never followed through”
“went out of their way to help”
“did not resolve issues satisfactorily”
11. Precision & Care
Nationwide Average: 8.01/10
Lone Star Moving generally receives high praise for treating customers' belongings with great care and respect, though a few reviews cite significant concerns with damage and carelessness.
Recent Reviews Mention...
“they broke my Turkish rack”
“treated my items as their own”
“treated a very large piano like they owned it”
Customer Insights
Local Move Duration: 1.5 hours from 5 reviews
Great Crew Members
Kurtis | did not hesitate to help last minute |
Mike, Tony | thank you for great work |
Curtis, Anthony, James | showed exceptional care moving valuable equipment |
JJ, Anthony | they were courteous and helpful |
Lone Star Team | did fantastic and great customer service |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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