Coleman American Moving Services, Inc., also known as Coleman Worldwide Moving, has been in the moving services industry since 1914. The company is based in Midland City, Alabama, with a strategic network of locations across the U.S. and key agency affiliations globally. They offer a broad spectrum of services, including local, long-distance, and international moving, as well as specialized transportation for high-value commercial products. The company also provides reliable and efficient corporate relocation services tailored to meet specific business needs. Coleman Worldwide Moving emphasizes its commitment to providing safe, simple moving experiences for families, businesses and employees, attesting to its over a century-long expertise and high standard of service. The company sets itself apart from others by offering a "simple and stress-free" moving experience based on customer trust, respect, and dependability. To know more about similar trusted movers in San Antonio, TX, feel free to explore.
Coleman American Moving Services, Inc.
About Coleman American Moving Services, Inc.
Additional Cities Served: Cibolo, Seguin, Converse, Live Oak, Leon Valley, SelmaShow More >
Moving Services
- Residential Movers
- Commercial Movers
- International Movers
- Corporate Relocation
- Storage
- Military & Government Moves
Authorized
for Interstate Moves
Last Checked: 08/10/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Coleman American Moving Services, Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Coleman American Moving Services, Inc. generates mixed feelings, with many customers praising their service and movers for excellence and friendliness, while a significant number express deep dissatisfaction due to poor experiences and service issues.
Recent Reviews Mention...
“Overall incredibly poor experience”
“great service by movers”
“great service”
2. Punctuality
Nationwide Average: 8.07/10
Coleman American Moving Services, Inc. displays a conflicting track record with numerous instances of on-time arrivals and commitments met, marred by significant reports of delays and missed delivery windows.
Recent Reviews Mention...
“they were on time”
“Belongings were still sitting after eight days.”
“On time”
3. Affordability
Nationwide Average: 7.69/10
Coleman American Moving Services, Inc. receives mixed reviews, with several customers finding their services overpriced and unclear in billing, while a few others appreciate the competitive pricing and value offered.
Recent Reviews Mention...
“significant discrepancy in weight charged”
“significant discrepancy in weight and charges”
“paid a high amount for poor service”
4. Communication
Nationwide Average: 7.53/10
Coleman American Moving Services, Inc. exhibits a starkly polarized performance with numerous instances of excellent customer service and proactive communication efforts contrasted by significant reports of poor follow-ups, misleading information, and overall unprofessional communication practices.
Recent Reviews Mention...
“Excellent customer service”
“always kept in communication”
“Wonderful customer service”
5. Stick to Prices
Nationwide Average: 5.99/10
Coleman American Moving Services, Inc. has a consistent history of not honoring initial quotes, lacking transparency, and misleading customers about costs and delivery dates.
Recent Reviews Mention...
“lack of transparency from sales representative”
“significant discrepancy in quoted weight”
“not what was initially promised”
6. Speed
Nationwide Average: 8.58/10
Coleman American Moving Services, Inc. generally provides quick and efficient moving services, though there are notable instances of delays and slow service as reported by some customers.
Recent Reviews Mention...
“quick”
“fast”
“Took too long to find a driver, very slow process.”
7. Friendliness
Nationwide Average: 8.91/10
Coleman American Moving Services, Inc. generally receives high praise for the polite and amicable demeanor of their staff, though there are a few reports of unprofessional and rude behavior.
Recent Reviews Mention...
“very courteous”
“super polite”
“friendly men”
8. Will Hire Again
Nationwide Average: 8.18/10
Coleman American Moving Services, Inc. has received mixed feedback, with a notable portion of customers expressing high satisfaction and a willingness to rehire, counterbalanced by a significant number of customers who have had negative experiences and would not consider using their services again.
Recent Reviews Mention...
“We will never recommend this moving company”
“would hire again”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Coleman American Moving Services, Inc. receives mixed reviews with some customers praising their highly professional service and efficiency, while others report significant unprofessionalism and inconsistency among crew members.
Recent Reviews Mention...
“Some professional employees, but also unprofessional members”
“very professional”
“professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Coleman American Moving Services, Inc. is overwhelmingly perceived as unhelpful and ineffective in resolving customer damages and complaints, showing a consistent lack of effort to properly address or compensate for issues.
Recent Reviews Mention...
“Given less than $500 for over $1,000 in damage”
“offered resolution was inadequate”
“Did not show willingness to rectify issues promptly.”
11. Precision & Care
Nationwide Average: 8.01/10
Coleman American Moving Services, Inc. seems to have a mixed reputation with numerous reports of significant damage and negligence, overshadowing positive feedback on careful handling and respectful treatment of belongings.
Recent Reviews Mention...
“Extensive damage to numerous large furniture pieces”
“everything in one piece”
“Some items were broken, boxes and totes missing.”
Customer Insights
Cost: $ 5660.00 from 3 reviews
Interstate Move Duration: 11 days from 3 reviews
Great Crew Members
Kevontae | Kevontae was excellent and helpful |
Kevonta, Corey | went out of their way for customer satisfaction |
Tim Norris,Glenda,Sean | Tim managed move well, Glenda and Sean packed well |
Robert Hamilton | refusal to explore alternative options and lack of transparency |
move coordinator, driver, movers | great job, communicative, and fast |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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