Dependable RELO, part of the Suddath company, has been providing moving and logistics services for over 100 years. Based in San Antonio, Texas, the company operates in multiple locations across the city and has a wide service area, including local, statewide, and nationwide moves. Suddath specializes in home moving, commercial relocation, and distributing products globally, aiming to deliver expert results with a personal touch. They have a track record of moving over 80,000 residences each year and have earned consistently high ratings through Google reviews. Suddath's services include local, long-distance, and international moving, commercial moving, logistics, and employee relocation.
Dependable RELO
Good
based on 290+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Dependable RELO
Additional Cities Served: Schertz, Cibolo, Seguin, Converse, Universal City, BoerneShow More >
Moving Services
- Local Moving
- LongDistance Moving
- International Moving
- Military Moving
- Government Employees Moving
- Commercial Moving
- Employee Relocation
- Piano Moving
- WhiteGlove Moving
- Packing Services
Texas Moving License
The TXDMV regulates moving companies that operate within the state of Texas.
Active
Last Checked: 12/10/21The TXDMV regulates moving companies that operate within the state of Texas.
USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 08/09/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Dependable RELO
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.28/10
Nationwide Average: 8.44/10
Dependable RELO is highly recommended for its professional, quick, and efficient service, with numerous references to exceptional work from specific team members, despite a few reports of poor experiences.
Recent Reviews Mention...
“Highly recommend this company and would hire again”
“Derek and Rei Ahna did an excellent job”
“received amazing service”
2. Punctuality
8.45/10
Nationwide Average: 8.07/10
Dependable RELO demonstrates a remarkable commitment to arriving on time, with nearly all feedback praising their timely arrivals and execution, despite a singular report of delay.
Recent Reviews Mention...
“showed up at my projected time”
“arrived at the scheduled times”
“did an exceptionally timely job”
3. Affordability
7.77/10
Nationwide Average: 7.69/10
Dependable RELO is considered slightly above the budget by some but generally praised for offering competitive prices that inspire confidence and are regarded as great value.
Recent Reviews Mention...
“gave the best price”
“slightly higher cost but inspired confidence”
“Great price”
4. Communication
9.01/10
Nationwide Average: 7.53/10
Dependable RELO consistently receives high praise for its responsiveness, ability to manage confusion, and excellent customer service, with only a minor mention of disorganization.
Recent Reviews Mention...
“kept the lines of communication open”
“very satisfied with the level of communication”
“handled a lot of confusion and miscommunication well”
5. Stick to Prices
6.11/10
Nationwide Average: 5.99/10
Dependable RELO mostly meets expectations but has received some complaints about pricing inconsistencies.
Recent Reviews Mention...
“Everything as expected, no pricing issues”
“quoted price stayed the same”
“The quoted price stayed the same”
6. Speed
9.08/10
Nationwide Average: 8.58/10
Dependable RELO receives overwhelmingly positive feedback for their efficient, quick, and effective service, despite a single complaint about packing and loading taking too long.
Recent Reviews Mention...
“shipment was delivered in less than a week”
“received furniture much faster than anticipated”
“worked fast”
7. Friendliness
9.65/10
Nationwide Average: 8.91/10
Dependable RELO consistently impresses with its staff's helpful, personable, and genuinely pleasant demeanor, making for an exceptionally positive moving experience.
Recent Reviews Mention...
“they were friendly”
“they are friendly and helpful”
“Melissa and Raul were personable.”
8. Will Hire Again
8.95/10
Nationwide Average: 8.18/10
Dependable RELO overwhelmingly receives high praise and recommendations from customers for its moving services, suggesting a strong likelihood of repeat business despite a few dissatisfied voices.
Recent Reviews Mention...
“amazing service means would hire again”
“would hire again”
“had a great experience moving”
9. Professionalism
9.39/10
Nationwide Average: 8.31/10
Dependable RELO consistently demonstrates high standards of professionalism, with the crew being described as very professional, hardworking, and efficient by most reviewers.
Recent Reviews Mention...
“professional crew”
“were very professional”
“coordinator was very professional”
10. Conflict Handling
2.05/10
Nationwide Average: 4.07/10
Dependable RELO demonstrates a significant lack of commitment and responsibility towards adequately settling claims, compensating workers fairly, and offering respectful resolutions to issues.
Recent Reviews Mention...
“settled claim inadequately”
“did not pay workers, reflects poor management”
“recent offer of compensation was insulting”
11. Precision & Care
8.95/10
Nationwide Average: 8.01/10
Dependable RELO is highly praised for its meticulous and respectful approach, despite a couple of isolated incidents involving damage.
Recent Reviews Mention...
“furniture was packed with care and no issues”
“adequately padded and packed to avoid damage”
“Home and possessions were treated with care and respect, no damage”
Great Crew Members
| Derek, ReiAhna, Raul | Derek, ReiAhna, and Raul made it easy |
| Melissa, Raul | Melissa and Raul were fantastic, helpful, and efficient. |
| Derek, Rei Ahna | Derek and Rei Ahna did an excellent job |
| Derek, ReiAhna | Derek and ReiAhna were extremely helpful and lovely |
| Derek, Reiahna | very professional and super friendly |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Dependable RELO
5410 Dietrich Rd # 101, San Antonio, TX, 78219
(210) 653-1110
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