San Antonio, TX movers include a variety of businesses, one of which is Move Pros. This family-owned business, based in San Antonio, Texas, is a local moving company and a top choice for customers around San Antonio and the surrounding areas. Established in 1999, it promises a "5-star service" backed by many satisfied customers. Move Pros offers a range of services including home and apartment moves, business and corporate relocation, packing, storage solutions, interior design moving services, warehousing, and long-distance moving in Texas. The movers provide their customers with free shrink wrap and padding, and the business guarantees a flat moving rate. The company is noted for its competitive rates, reliable service, and personal touch.
Move Pros
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Move Pros
Additional Cities Served: New Braunfels, Schertz, Cibolo, Seguin, Converse, Universal CityShow More >
Moving Services
- House Move
- Apartment Move
- Loading/Unloading
- Interior Designers
- Realtors
- Packing and Boxes
- Office or Business Move
- Small Business Delivery
- Corporate Move
- Senior Moving Services
Texas Moving License
The TXDMV regulates moving companies that operate within the state of Texas.
Active
Last Checked: 01/08/25The TXDMV regulates moving companies that operate within the state of Texas.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Have feedback for Move Pros?
Error. Please try again later.
Summarized Review of Move Pros
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Move Pros appears to have significantly disappointed the majority of its customers with numerous reports of damaged items and unprofessional service, despite a small number of highly satisfied customers praising the company.
Recent Reviews Mention...
“crew worked hard to complete packing and move same day”
“couldn't be more satisfied”
“unprofessional attitude and slow move”
2. Punctuality
Nationwide Average: 8.07/10
Move Pros generally struggles with timely arrivals and swiftness, as demonstrated by multiple instances of significant delays and slow service, though there are a few exceptions where they were commended for being on time or prompt.
Recent Reviews Mention...
“showed up relatively on time ”
“were on time”
“Took their sweet time arriving”
3. Affordability
Nationwide Average: 7.69/10
Move Pros receives mixed reviews, with some customers praising their great prices and discounts, while others criticize them for high costs and overcharging with minimal service.
Recent Reviews Mention...
“charged double unexpectedly ”
“Kelly's prices are so reasonable and fair”
“rates were very reasonable”
4. Communication
Nationwide Average: 7.53/10
Move Pros consistently struggles with responsiveness and maintaining clear, effective lines of communication, though a few instances of positive interactions are noted.
Recent Reviews Mention...
“poor communication with no solutions ”
“no contact from management after a week”
“Closed our account without resolving all issues.”
5. Stick to Prices
Nationwide Average: 5.99/10
Move Pros often faces criticism for overcharging and changing prices, though some customers acknowledge their efforts to resolve issues with discounts.
Recent Reviews Mention...
“did not stick to quoted prices ”
“charged more than they quoted”
“do what they tell you they will do”
6. Speed
Nationwide Average: 8.58/10
Move Pros generally disappointed customers with slow and inefficient service, despite a few reports of surprisingly quick task completion.
Recent Reviews Mention...
“completed packing and move in one day”
“took 7.5 hours for a one-bedroom apartment”
“chose farthest elevator adding more hours”
7. Friendliness
Nationwide Average: 8.91/10
Move Pros displays a polarized performance with instances of cheerful and respectful behavior overshadowed by numerous complaints regarding rudeness and unprofessional conduct.
Recent Reviews Mention...
“they are friendly”
“they are friendly”
“they were professional and polite”
8. Will Hire Again
Nationwide Average: 8.18/10
Move Pros encounters significantly low enthusiasm from most reviewers, despite a few instances of high satisfaction.
Recent Reviews Mention...
“would hire again due to turn key service”
“would never ever recommend this company ”
“would highly recommend them to all my friends”
9. Professionalism
Nationwide Average: 8.31/10
Move Pros frequently faced criticism for unprofessional behavior, including damaging property and suspected theft, though a few reviews highlight instances of respect and hard work.
Recent Reviews Mention...
“shady practices and poor handling of situation ”
“unprofessional behavior during the move”
“expected a tip after poor service”
10. Conflict Handling
Nationwide Average: 4.07/10
Move Pros demonstrates a consistent refusal to adequately address or compensate for damages and complaints, showing a lack of effort to rectify issues brought forth by customers.
Recent Reviews Mention...
“did not attempt to right the wrong ”
“management hasn't responded to concerns”
“entirely unresponsive to the claim submitted”
11. Precision & Care
Nationwide Average: 8.01/10
Move Pros overwhelmingly receives complaints about damaged and broken items, indicating a significant issue with property care during moves.
Recent Reviews Mention...
“careful, respectful of my belongings”
“took their time on purpose”
“damaged my Peloton bike”
Customer Insights
Cost: $ 661.00 from 6 reviews
Local Move Duration: 5.5 hours from 15 reviews
Great Crew Members
| Kelly, Enrique, Everett, David | thanked for great service and making a huge difference |
| Kevin Loessbgerg | deserved a praise for being careful and respectful |
| Kelly | Kelly has some of the best men on her team |
| Rick | Thank you to Rick and team |
| Darren, David | Darren & David were attentive and efficient |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Move Pros
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing Now
Additional Resources
San Antonio Moving Services
Nearby Cities
