North American Van Lines

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MoversChevron RightTexasChevron RightSan AntonioChevron RightNorth American Van Lines
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based on 161+ data points
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About North American Van Lines

North American Van Lines, a leader in the moving industry since 1933, offers local, long-distance, and international moving services tailored for individual mover's needs. With over 500 agent locations nationwide, the company provides a range of services including packing, loading, and transporting belongings, whether for a household, corporate relocation, or international move. Specializing in a personalized approach, North American Van Lines uses advanced technology like WorldTrac satellite tracking and interactive driving simulators to ensure a smooth moving experience. For those looking for movers in San Antonio, TX, the company offers customizable pricing and various packing options to provide efficient and stress-free services for its clients.

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Moving Services

  • Local Moving Services
  • Long Distance Moving Services
  • Cross Country Moving Services
  • International Moving Services
  • Corporate Relocation Services
  • Full Service Packing
  • Fragile Only Packing
  • Self Pack
  • Loading and Unloading Services
  • Moving Storage Services

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Summarized Review of North American Van Lines

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

8.81/10

Nationwide Average: 8.44/10

Comment Dots

North American Van Lines significantly exceeds expectations, offering professional, thorough, and courteous services, despite a few instances of dissatisfaction among customers.

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Recent Reviews Mention...

exceeded all expectations

great work by movers

Overall just amazing

2. Punctuality

8.82/10

Nationwide Average: 8.07/10

Comment Dots

North American Van Lines consistently meets their scheduled delivery and pickup times, underscored by a single report of failing to deliver on the promised date.

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Recent Reviews Mention...

They were on time on the moving date

All arrived on time

weren't a single date late from projected arrival

3. Affordability

6.94/10

Nationwide Average: 7.69/10

Comment Dots

North American Van Lines generally offers economical moving solutions and great value for money, although some customers find their services to be expensive.

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Recent Reviews Mention...

performed the move at an economical cost

Excellent value for money

very expensive

4. Communication

7.42/10

Nationwide Average: 7.53/10

Comment Dots

North American Van Lines generally excels with most customers praising their excellent, clear, and constant communication, although there are a few reports of significant miscommunications and poor customer service.

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Recent Reviews Mention...

Excellent communication throughout my move

extremely helpful in discussing preparation and dates

Luis communicated about packing personally

5. Speed

8.98/10

Nationwide Average: 8.58/10

Comment Dots

North American Van Lines consistently delivers quick and efficient service, impressing customers with their fast-paced packing, loading, and overall moving process.

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Recent Reviews Mention...

gentlemen were fast

Packing and loading was fast and efficient

impressed with the move process

6. Friendliness

9.01/10

Nationwide Average: 8.91/10

Comment Dots

North American Van Lines consistently receives praise for their accommodating, professional, and courteous staff, despite a single report of rudeness.

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Recent Reviews Mention...

gentlemen were accommodating and easy going

always accommodating as to any of our requests

very nice people

7. Will Hire Again

8.81/10

Nationwide Average: 8.18/10

Comment Dots

North American Van Lines overwhelmingly garners strong recommendations and intentions for repeat business, despite a couple of dissatisfied voices.

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Recent Reviews Mention...

recommend this company and would hire again

recommend this company and would hire again

exceeded all expectations

8. Professionalism

8.69/10

Nationwide Average: 8.31/10

Comment Dots

North American Van Lines generally receives high praise for their experienced, skilled, and well-mannered teams, despite a few instances of unprofessional behavior.

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Recent Reviews Mention...

had a very experienced crew

exceptionally skilled and professional throughout

Luis was very professional

9. Conflict Handling

3.47/10

Nationwide Average: 4.07/10

Comment Dots

North American Van Lines shows a mixed but predominantly negative performance, with most customers feeling dissatisfied due to lack of provided claim forms, issues with reimbursements, and refusal of liability, despite an instance where a driver stepped in for a subcontractor.

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Recent Reviews Mention...

driver stepped in for a subcontractor

no claim form provided for damaged heirloom

no reimbursement due to deductible

10. Precision & Care

7.66/10

Nationwide Average: 8.01/10

Comment Dots

North American Van Lines generally receives high praise for their careful and protective handling, though there are notable exceptions with some instances of damage and inadequate protection.

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Recent Reviews Mention...

they moved the stuff with good care

exercised utmost care in the protection of our items

items not wrapped or protected as promised

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Great Crew Members

JustinJustin put my wife and I at ease during a stressful move
Zeke, Steve, HouseZeke led the team well, Steve and House were great
ThomasThomas the truck driver coordinated very well
Sherman, DJ, Jasonensuring our relocation was stress-free
LuisLuis ensured correct packing and handled responsibilities proactively
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact North American Van Lines

Location
17275 Green Mountain Rd # 400, San Antonio, TX, 78247
Phone
(210) 463-4668
Link
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