Reliable Delivery & Moving, based in San Antonio, TX, has been serving the area and surrounding regions since 1993 with their trusted statewide moving and delivery services. This locally owned and operated company specializes in residential and commercial moving services, including from small apartments to large homes. They also provide packing services, delivery, white-glove delivery, storage, and in-state moving services, making them a viable choice for those looking to relocate. Their team is dedicated to providing top-notch customer service, and they are members of the Better Business Bureau and the Southwest Movers Association.
Reliable Delivery & Moving
based on 323+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Reliable Delivery & Moving
Additional Cities Served: New Braunfels, Schertz, Cibolo, Universal City, Boerne, Live OakShow More >
Moving Services
- Residential Moving Services
- Office Moving
- Delivery
- WhiteGlove Delivery
- Packing Services
- Commercial Moving Services
- Storage and Portable Packing Services
- InState Moving Services
- Senior Movers
- Electronics Packers and Movers
Texas Moving License
The TXDMV regulates moving companies that operate within the state of Texas.
Active
Last Checked: 12/09/21The TXDMV regulates moving companies that operate within the state of Texas.
USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Reliable Delivery & Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.76/10
Nationwide Average: 8.44/10
Reliable Delivery & Moving is largely praised for their excellent service and professionalism, although a few customers have reported negative experiences.
Recent Reviews Mention...
“great work by movers”
“great work by movers”
“excellent hard working and careful with personal belongings”
2. Punctuality
7.89/10
Nationwide Average: 8.07/10
Reliable Delivery & Moving consistently delivers earlier than or on their scheduled times, albeit with a few instances of delays.
Recent Reviews Mention...
“they arrived on time”
“delivered earlier than scheduled”
“they where on time”
3. Affordability
7.35/10
Nationwide Average: 7.69/10
Reliable Delivery & Moving is perceived as expensive for the services provided.
Recent Reviews Mention...
“rates are reasonable”
“great pricing”
“they were very accommodating and reasonable”
4. Communication
7.24/10
Nationwide Average: 7.53/10
Reliable Delivery & Moving shows inconsistent experiences, ranging from great listening and direct engagement to significant difficulties in establishing contact and poor communication practices.
Recent Reviews Mention...
“friendly customer service”
“Great listeners and placed items where wanted”
“they were very accommodating”
5. Stick to Prices
2.11/10
Nationwide Average: 5.99/10
Reliable Delivery & Moving has significantly disappointed customers by starting the clock earlier than communicated, not informing about minimum charges, and attempting to overcharge from the start time.
Recent Reviews Mention...
“final bill was much higher than the initial quote”
“clock started earlier than told”
“denied responsibility for broken items”
6. Speed
7.78/10
Nationwide Average: 8.58/10
Reliable Delivery & Moving generally received high praise for their efficiency and quick work, though there were notable exceptions where customers experienced delays and lack of urgency.
Recent Reviews Mention...
“super fast move”
“where efficient”
“Loaded and unloaded in 4 hours for 5 rooms”
7. Friendliness
9.34/10
Nationwide Average: 8.91/10
Reliable Delivery & Moving receives enthusiastic praise for their team's fantastic attitude, professional and polite conduct, and overall niceness during moves.
Recent Reviews Mention...
“they were very polite and courteous”
“very professional, patient and organized”
“friendly customer service”
8. Will Hire Again
8.38/10
Nationwide Average: 8.18/10
Reliable Delivery & Moving receives strong endorsements from most clients expressing eagerness to use their services again, though a noticeable minority have stated a clear refusal to do so.
Recent Reviews Mention...
“would hire again”
“would not ever use another mover”
“couldn't have asked for anything better”
9. Professionalism
8.03/10
Nationwide Average: 8.31/10
Reliable Delivery & Moving receives mixed feedback, with many clients praising their professionalism and teamwork, while others criticize certain members for lacking professionalism and work ethic.
Recent Reviews Mention...
“very professional, patient, and organized”
“efficient and respectful crew”
“crew was professional”
10. Conflict Handling
2.72/10
Nationwide Average: 4.07/10
Reliable Delivery & Moving significantly lacks in effectively addressing and resolving issues, as evidenced by not returning calls and refusing to repair damages caused by their service.
Recent Reviews Mention...
“went above and beyond”
“refusal to acknowledge repeat complaint about crew member”
“did not attempt to right the wrong of damaged furniture”
11. Precision & Care
7.63/10
Nationwide Average: 8.01/10
Reliable Delivery & Moving has received mixed reviews, with some customers praising their attentiveness and care, while others reported damages and a lack of urgency.
Recent Reviews Mention...
“they were very careful with everything”
“easy with personal belongings”
“they cared for my belongings like their own”
Customer Insights
Local Move Duration: 4 hours from 3 reviews
Great Crew Members
| William,Jacob | awesome job and made great suggestions |
| Jacob,Mike | Jacob and Mike went above and beyond |
| Jacob,Mike | both super friendly and willing to help |
| Jacob | Jacob took the time to design bedroom zen style |
| Jacob, Michael | hard working and careful with goods |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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