Ward North American has been moving homes, businesses, and high-value products in and around San Antonio since 1976. It is a trusted brand in the moving industry with the experience and resources to handle any move – local, long distance, or international. Ward North American helps customers move entire households, offices, hotels, universities, and hospitals using state-of-the-art equipment. It can also relocate employees and their families, even a corporate staff of 300. Secure storage solutions are available as well. This company owns six warehouses, offering short and long-term storage options tailored to your needs. For your peace of mind, the facilities are equipped with fire and theft alarms, surveillance cameras, and electronic tracking systems. Ward North American’s competitive pricing, comprehensive services, and commitment to customer satisfaction make it a perfect choice for your next move. It has four other locations in Round Rock, Garland, Killeen, and Houston.
Ward North American
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Ward North American
Additional Cities Served: New Braunfels, Schertz, Cibolo, Seguin, Eagle Pass, ConverseShow More >
Moving Services
- Cheap moving services
- Local moving services
- Longdistance moving services
- Crosscountry moving services
- International moving services
- Small moving services
- Piano moving services
- Pool table moving services
- Appliance moving services
- Furniture moving services
Awards
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Summarized Review of Ward North American
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Ward North American is highly regarded for its exceptional moving services, professionalism, and care for customers' belongings, though a few reports of dissatisfaction slightly mar an otherwise stellar reputation.
Recent Reviews Mention...
“great experience with the moving service”
“they care about belongings and the customer”
“exceptional care and attention to detail”
2. Punctuality
Nationwide Average: 8.07/10
Ward North American is overwhelmingly praised for their on-time performance, although there were a few isolated instances of delays.
Recent Reviews Mention...
“kept to the schedule and destination time”
“crew and truck arrived on time”
“team arrived on time”
3. Affordability
Nationwide Average: 7.69/10
Ward North American is highly regarded for its reasonable pricing and great value, despite a singular concern about load poundage estimation.
Recent Reviews Mention...
“They are great value for the price”
“Extra dollar paid for peace of mind, implying it's affordable”
“reasonably priced”
4. Communication
Nationwide Average: 7.53/10
Ward North American generally excels, as evidenced by numerous accounts of effective coordination, proactive information sharing, and responsive customer service, despite a few instances of dissatisfaction related to responsiveness and tone.
Recent Reviews Mention...
“great with communications”
“kept us informed during the process”
“Nick coordinated the process effectively”
5. Stick to Prices
Nationwide Average: 5.99/10
Ward North American generally maintains its quoted prices with several instances of customer satisfaction, though some customers experienced discrepancies and issues with pricing adjustments.
Recent Reviews Mention...
“company needs to stick with the contract they quoted”
“did everything they promised”
“delivered as promised”
6. Speed
Nationwide Average: 8.58/10
Ward North American consistently receives praise for their efficient, fast, and skillful handling of packing, loading, and unloading items, with an overwhelming majority of clients satisfied with the speed of service despite a solitary complaint regarding prolonged packing time.
Recent Reviews Mention...
“crew quickly and skillfully offloaded our items”
“they were fast”
“very efficient in packing and unpacking”
7. Friendliness
Nationwide Average: 8.91/10
Ward North American overwhelmingly receives praise for its crew's courteous, professional, and accommodating demeanor, making moving less stressful and more pleasant for customers, despite a couple of negative experiences regarding respect towards neighbors.
Recent Reviews Mention...
“they care about belongings and the customer”
“treated our family like royalty”
“Everyone was professional and friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Ward North American overwhelmingly receives positive feedback for its moving services, indicating that the vast majority of clients would not only use their services again but also highly recommend them to others, despite a few disinclined reviews.
Recent Reviews Mention...
“will continue using their services”
“would hire this company again”
“best hands down”
9. Professionalism
Nationwide Average: 8.31/10
Ward North American generally receives high praise for their professional, efficient, and hard-working team, although there are a few reports of unprofessional behavior.
Recent Reviews Mention...
“they are professional”
“professional in job execution”
“exceptional care and attention to detail”
10. Conflict Handling
Nationwide Average: 4.07/10
Ward North American exhibits a mixed response, with significant praise for handling specific issues promptly and going the extra mile in certain cases, but also significant criticism for inadequate resolutions and unaddressed customer complaints.
Recent Reviews Mention...
“help of key lead individuals for a quick resolve”
“should not have to pay for boxes and paper twice”
“Going with me to purchase a bed frame that was damaged”
11. Precision & Care
Nationwide Average: 8.01/10
Ward North American overwhelmingly receives praise for their diligent packing, respectful treatment of personal belongings, and ensuring that items arrive undamaged, with only a few instances of dissatisfaction noted.
Recent Reviews Mention...
“packed items carefully with tons of paper”
“treated our family like royalty”
“Carlos and his crew were careful with our stuff”
Customer Insights
Interstate Move Duration: 4 days from 5 reviews
Great Crew Members
| Jared, Nick, Diana, Donna | thank you to Jared for the contract, Nick for logistics, Diana and Donna for finding items |
| Ward | made our move their priority |
| Jaden, Nick, Carlos | Jaden gave a fair price, Nick coordinated effectively, Carlos ensured satisfactory move |
| Ward | Ward was very professional and helpful |
| Jaden, Nick, Donna, Fernando | All were great to work with |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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