PODS Moving & Storage has been in the business for nearly 25 years and pioneered the concept of portable storage containers. They offer services for both moving and storage with multiple container sizes, flexible scheduling, and the ability to load and unload belongings on your own time. Recognized by Move.org as the best moving and storage container company of 2023, they have made over 6 million moves including 1.5 million long-distance ones. PODS also provides additional services like car shipping, supply of moving supplies, and connection with reliable local labor providers. To learn more about the movers in the area, you can check the list of trusted movers in New Braunfels, TX. They have more than 245 storage center locations across 46 states and 6 provinces.
PODS Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About PODS Moving & Storage
Additional Cities Served: San Marcos, Kyle, Seguin, Gonzales, Yoakum, LulingShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and storage supplies
- Packing and loading support
- Move In Services
- Support for every step of your move
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 08/07/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage generally provides excellent service and convenience, though a few customers have expressed significant dissatisfaction.
Recent Reviews Mention...
“incredible experience with the move”
“Moving with Pods was super easy and convenient”
“Excellent service from beginning to end”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage generally delivers on time, despite a few instances of schedule changes and delays.
Recent Reviews Mention...
“everything arrived according to schedule”
“Driver was on time.”
“The estimated time window was accurate”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage has mixed reviews with some customers finding their services competitively priced or even cheap with discounts, while others criticize the company for being overly expensive due to additional fees, unexpected charges, and billing policies.
Recent Reviews Mention...
“got the discount, they became competitive”
“reasonable price”
“cost effective method for my move”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage generally excels with many reports of clear, helpful, and efficient interactions, though a significant minority of customers have raised concerns about issues like poor telephone support and inconsistent customer service experiences.
Recent Reviews Mention...
“They made rescheduling easy”
“Communication was clear and easy”
“Poor telephone support”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage frequently fails to maintain consistent billing, often charging customers unexpected fees and not honoring initial quotes.
Recent Reviews Mention...
“billing system doesn't even work”
“will not honor their contracts”
“no explanation or assurance about shipping issues”
6. Speed
Nationwide Average: 8.58/10
PODS Moving & Storage generally delivers and unloads quickly, although pickups may occasionally take longer.
Recent Reviews Mention...
“Quick delivery but pickups take longer”
“unloading was fast”
“Eric was fast”
7. Friendliness
Nationwide Average: 8.91/10
PODS Moving & Storage consistently receives high praise for their staff's helpfulness, professionalism, and overall amiable interactions, making their service notable for its personable approach.
Recent Reviews Mention...
“"Uncle" was incredibly friendly and helpful”
“excellent local support”
“Eric was sociable and professional.”
8. Will Hire Again
Nationwide Average: 8.18/10
PODS Moving & Storage is highly favored by most for its services, showcasing a strong inclination among customers to not only use the company again but also to recommend it to others, despite a few experiencing significant dissatisfaction.
Recent Reviews Mention...
“no-brainer after that”
“would hire again”
“would definitely use the service again”
9. Professionalism
Nationwide Average: 8.31/10
PODS Moving & Storage generally receives high praise for their professional conduct and skill, though there are isolated reports of unprofessional behavior and lack of coordination.
Recent Reviews Mention...
“they conducted themselves professionally”
“Mark was very professional”
“Eric conducted himself professionally.”
10. Conflict Handling
Nationwide Average: 4.07/10
PODS Moving & Storage shows a very mixed performance with instances of high effort to resolve issues balanced by numerous accounts of unresponsiveness and failure to address concerns effectively.
Recent Reviews Mention...
“information not correct concerning monthly insurance”
“I have heard ZERO from the rep since the initial email”
“did not go above and beyond to rectify”
Great Crew Members
| Eric Andreasen | helped tremendously and made rescheduling hassle-free |
| Uncle | "Uncle" was incredibly friendly and helpful |
| Mark | Uncle Mark made the experience easy |
| Mark | Mark was fantastic and took great care with our belongings |
| Eric | Eric went above and beyond for stability and safety. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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