Armstrong Relocation has been providing exceptional moving services since 1957 and is known for its family values and customer-centric culture. The company is based in Memphis, TN, with multiple locations across the country, including offering service as movers in San Antonio, TX. Armstrong's service area includes local, long-distance, employee relocation, and international moving. The company prides itself on its unique approach to moving, offering services such as full-service packing and unpacking, storage options, valuation coverage, de-cluttering, organization, and settling-in services. With a background in delivering quality and satisfaction for decades, Armstrong Relocation focuses on building trust, reducing stress, and ensuring the highest level of reliability for its customers.
Armstrong Relocation
About Armstrong Relocation
Additional Cities Served: New Braunfels, Schertz, Cibolo, Seguin, Converse, Universal CityShow More >
Moving Services
- Residential Moving
- Local Moving
- LongDistance Moving
- Employee Relocation
- International Moving
- Commercial Moving
- Office Moving
- Facility Moving
- Furniture & Equipment Installation
- Technology Disconnect & Reconnect Support
Texas Moving License
The TXDMV regulates moving companies that operate within the state of Texas.
Active
Last Checked: 12/10/21The TXDMV regulates moving companies that operate within the state of Texas.
Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Armstrong Relocation
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Armstrong Relocation appears to provide outstanding moving services with teams often praised for their professionalism, efficiency, and friendliness, although there are a few reports of dissatisfaction regarding packing and customer service.
Recent Reviews Mention...
“fabulous job by movers”
“Isaac and Jesse were the best movers”
“gave 100% of their time, care, and support”
2. Punctuality
Nationwide Average: 8.07/10
Armstrong Relocation generally demonstrates exceptional timeliness and professionalism, despite a few instances of delays and rescheduling.
Recent Reviews Mention...
“moved in on time despite bad weather”
“They were professional and timely”
“they arrived early”
3. Affordability
Nationwide Average: 7.69/10
Armstrong Relocation is largely perceived as overpriced and not delivering value for money spent, despite one outlier finding their estimate reasonable.
Recent Reviews Mention...
“not worth the money we paid”
“overpriced at $7000 for no packing”
“estimate was very reasonable”
4. Communication
Nationwide Average: 7.53/10
Armstrong Relocation has received mixed feedback, with many praising their responsiveness and customer service, while a notable number of complaints highlight significant issues with follow-up and claims communication.
Recent Reviews Mention...
“They were courteous and accommodating”
“clearly communicated throughout the process”
“amazing customer service, very reliable and responsive”
5. Stick to Prices
Nationwide Average: 5.99/10
Armstrong Relocation shows inconsistency, with some customers experiencing adherence to initial quotes while others face unexpected charges and overcharges.
Recent Reviews Mention...
“accepted the pricing contract same day”
“surprise fuel surcharge at contract signing”
“quote mentioned 4 containers but ended up with small one and extra cost”
6. Speed
Nationwide Average: 8.58/10
Armstrong Relocation receives widespread acclaim for their quick and efficient service, despite a few reports of delays.
Recent Reviews Mention...
“loaded up my storage unit in a flash”
“navigated the logistical challenges with excellence”
“very fast yet meticulous”
7. Friendliness
Nationwide Average: 8.91/10
Armstrong Relocation overwhelmingly impresses with consistently positive reviews highlighting the crew's exceptional courtesy, approachability, and the comfortable atmosphere they create, despite a minimal number of negative experiences.
Recent Reviews Mention...
“crew was the best”
“Isaac and Jesse were friendly”
“these guys are like family but better”
8. Will Hire Again
Nationwide Average: 8.18/10
Armstrong Relocation demonstrates a high level of customer satisfaction and loyalty, with many clients expressing strong intentions to use their services again, highlighting exceptional service and professionalism.
Recent Reviews Mention...
“grateful for their exceptional service”
“would hire Isaac and Jesse again”
“would definitely hire Cameron, Travis, and Brett again”
9. Professionalism
Nationwide Average: 8.31/10
Armstrong Relocation consistently receives praise for their professionalism, with anecdotal reports highlighting the team's expertise, efficiency, and respectful conduct, though a few instances of unprofessional behavior were noted.
Recent Reviews Mention...
“professionalism of the crew”
“Isaac and Jesse were professional”
“Cameron, Travis, and Brett were amazing”
10. Conflict Handling
Nationwide Average: 4.07/10
Armstrong Relocation overwhelmingly receives criticism for its lack of response and effort in rectifying damages, losing trust among nearly all reviewers except for one instance of quickly overcoming logistic issues.
Recent Reviews Mention...
“no response to claim, issues not rectified”
“did not rectify damage”
“no one will be held responsible”
11. Precision & Care
Nationwide Average: 8.01/10
Armstrong Relocation receives overwhelmingly positive feedback for their meticulous attention to detail and care in handling customer belongings, despite a small number of reports regarding damage and mishandling.
Recent Reviews Mention...
“careful work by the crew”
“they treated every item with care”
“kept all our stuff intact”
Customer Insights
Interstate Move Duration: 3 days from 3 reviews
Great Crew Members
Isaac, Jesse, Rudy | fabulous job and professionalism |
Isaac, Jesse | Isaac and Jesse were the best and friendly |
Cameron, Travis, Brett | gave 100% of their time, care, and support |
Tyler, David | excellent service throughout the move |
Isaac, Jesse, Ricky, Raul | awesome moving team, friendly and professional |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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