Armstrong Relocation

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MoversChevron RightTexasChevron RightSan AntonioChevron RightArmstrong Relocation
based on 737+ data points
Circle Info

About Armstrong Relocation

Armstrong Relocation has been providing exceptional moving services since 1957 and is known for its family values and customer-centric culture. The company is based in Memphis, TN, with multiple locations across the country, including offering service as movers in San Antonio, TX. Armstrong's service area includes local, long-distance, employee relocation, and international moving. The company prides itself on its unique approach to moving, offering services such as full-service packing and unpacking, storage options, valuation coverage, de-cluttering, organization, and settling-in services. With a background in delivering quality and satisfaction for decades, Armstrong Relocation focuses on building trust, reducing stress, and ensuring the highest level of reliability for its customers.

Moving Services

  • Residential Moving
  • Local Moving
  • LongDistance Moving
  • Employee Relocation
  • International Moving
  • Commercial Moving
  • Office Moving
  • Facility Moving
  • Furniture & Equipment Installation
  • Technology Disconnect & Reconnect Support

Texas Moving License

Active

Last Checked: 12/10/21

The TXDMV regulates moving companies that operate within the state of Texas.

USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

2989210

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of Armstrong Relocation

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

8.96/10

Nationwide Average: 8.44/10

Comment Dots

Armstrong Relocation appears to provide outstanding moving services with teams often praised for their professionalism, efficiency, and friendliness, although there are a few reports of dissatisfaction regarding packing and customer service.

Reviews Mention icon

Recent Reviews Mention...

fabulous job by movers

Isaac and Jesse were the best movers

gave 100% of their time, care, and support

2. Punctuality

8.36/10

Nationwide Average: 8.07/10

Comment Dots

Armstrong Relocation generally demonstrates exceptional timeliness and professionalism, despite a few instances of delays and rescheduling.

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Recent Reviews Mention...

moved in on time despite bad weather

They were professional and timely

they arrived early

3. Affordability

4.24/10

Nationwide Average: 7.69/10

Comment Dots

Armstrong Relocation is largely perceived as overpriced and not delivering value for money spent, despite one outlier finding their estimate reasonable.

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Recent Reviews Mention...

not worth the money we paid

overpriced at $7000 for no packing

estimate was very reasonable

4. Communication

6.18/10

Nationwide Average: 7.53/10

Comment Dots

Armstrong Relocation has received mixed feedback, with many praising their responsiveness and customer service, while a notable number of complaints highlight significant issues with follow-up and claims communication.

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Recent Reviews Mention...

They were courteous and accommodating

clearly communicated throughout the process

amazing customer service, very reliable and responsive

5. Stick to Prices

4.5/10

Nationwide Average: 5.99/10

Comment Dots

Armstrong Relocation shows inconsistency, with some customers experiencing adherence to initial quotes while others face unexpected charges and overcharges.

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Recent Reviews Mention...

accepted the pricing contract same day

surprise fuel surcharge at contract signing

quote mentioned 4 containers but ended up with small one and extra cost

6. Speed

9.25/10

Nationwide Average: 8.58/10

Comment Dots

Armstrong Relocation receives widespread acclaim for their quick and efficient service, despite a few reports of delays.

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Recent Reviews Mention...

loaded up my storage unit in a flash

navigated the logistical challenges with excellence

very fast yet meticulous

7. Friendliness

9.62/10

Nationwide Average: 8.91/10

Comment Dots

Armstrong Relocation overwhelmingly impresses with consistently positive reviews highlighting the crew's exceptional courtesy, approachability, and the comfortable atmosphere they create, despite a minimal number of negative experiences.

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Recent Reviews Mention...

crew was the best

Isaac and Jesse were friendly

these guys are like family but better

8. Will Hire Again

8.6/10

Nationwide Average: 8.18/10

Comment Dots

Armstrong Relocation demonstrates a high level of customer satisfaction and loyalty, with many clients expressing strong intentions to use their services again, highlighting exceptional service and professionalism.

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Recent Reviews Mention...

grateful for their exceptional service

would hire Isaac and Jesse again

would definitely hire Cameron, Travis, and Brett again

9. Professionalism

8.94/10

Nationwide Average: 8.31/10

Comment Dots

Armstrong Relocation consistently receives praise for their professionalism, with anecdotal reports highlighting the team's expertise, efficiency, and respectful conduct, though a few instances of unprofessional behavior were noted.

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Recent Reviews Mention...

professionalism of the crew

Isaac and Jesse were professional

Cameron, Travis, and Brett were amazing

10. Conflict Handling

1.77/10

Nationwide Average: 4.07/10

Comment Dots

Armstrong Relocation overwhelmingly receives criticism for its lack of response and effort in rectifying damages, losing trust among nearly all reviewers except for one instance of quickly overcoming logistic issues.

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Recent Reviews Mention...

no response to claim, issues not rectified

did not rectify damage

no one will be held responsible

11. Precision & Care

8.28/10

Nationwide Average: 8.01/10

Comment Dots

Armstrong Relocation receives overwhelmingly positive feedback for their meticulous attention to detail and care in handling customer belongings, despite a small number of reports regarding damage and mishandling.

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Recent Reviews Mention...

careful work by the crew

they treated every item with care

kept all our stuff intact

Customer Insights icon

Customer Insights

Interstate Move Duration: 3 days from 3 reviews

Great Crew Members icon

Great Crew Members

Isaac, Jesse, Rudyfabulous job and professionalism
Isaac, JesseIsaac and Jesse were the best and friendly
Cameron, Travis, Brettgave 100% of their time, care, and support
Tyler, Davidexcellent service throughout the move
Isaac, Jesse, Ricky, Raulawesome moving team, friendly and professional
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Armstrong Relocation

Location
6421 FM3009, Schertz, TX, 78154
Phone
(210) 225-6683
Link
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