White Glove Express Movers is a Houston-based moving company that offers affordable and efficient moving services for residential customers in Houston, TX, and surrounding areas, including offering their services for anyone looking for a move in Deer Park, TX. With a focus on attention to detail, the company provides a white glove experience, employing only experienced movers who have undergone safety training. Services offered include packing and unpacking, as well as providing moving blankets, shrink wrap, tape, box dollies, and furniture dollies at no additional cost. They take pride in their transparent pricing and no hidden fees, with moves starting as low as $199. White Glove Express Movers also offers discounts for college students and seniors.
White Glove Express Movers
About White Glove Express Movers
Additional Cities Served: Missouri City, Deer Park, Big Spring, South Houston, Tomball, NavasotaShow More >
Moving Services
- Local and longdistance moves
- Packing and unpacking services
- Moving blankets, shrink wrap, and tape included
- Professional box dollies and furniture dollies included
- Moves starting as low as $199
- Discounts for college students and seniors
- Fully insured trucks size 16ft to 24ft
- Tools provided
- No hidden fees
- Quick and efficient service
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Summarized Review of White Glove Express Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
White Glove Express Movers receives mixed reviews, with many customers praising their excellent service and professionalism, while a significant minority report serious issues with reliability, communication, and customer service.
Recent Reviews Mention...
“did a great job on my apartment”
“probably the best experience I've had with movers ever”
“worst customer service experience and damaged houses”
2. Punctuality
Nationwide Average: 8.07/10
White Glove Express Movers predominantly receives negative feedback for being late, not showing up, and failing to communicate their delays effectively.
Recent Reviews Mention...
“they turned up late”
“arrived 4 hours late and did not communicate well”
“they are over 45 minutes late without any communication”
3. Affordability
Nationwide Average: 7.69/10
White Glove Express Movers garners mixed reviews, with several clients finding their services either reasonably priced and worth the money, while a notable portion of customers criticize the company for overcharging, hidden fees, and instances of allegedly fraudulent charges.
Recent Reviews Mention...
“paid a lot for moving only a few items”
“took advantage of me indicating high expense”
“charged ridiculously high for a short distance move”
4. Communication
Nationwide Average: 7.53/10
White Glove Express Movers experiences significant inconsistencies, with numerous reports of poor responsiveness and unreturned calls, despite some customers citing outstanding service.
Recent Reviews Mention...
“they were really accommodating”
“poor communication about arrival time and claims”
“no response to my calls or voicemail”
5. Stick to Prices
Nationwide Average: 5.99/10
White Glove Express Movers overwhelmingly receives negative feedback for often charging more than initially quoted, involving hidden fees, and various discrepancies in pricing.
Recent Reviews Mention...
“made bogus charges the next morning”
“charged less than quoted”
“experience led to feeling overcharged”
6. Speed
Nationwide Average: 8.58/10
White Glove Express Movers receives mixed reviews, with numerous customers praising the quick and efficient service while several others experienced significant delays and slow-moving crews.
Recent Reviews Mention...
“everything so fast”
“hadn't finished the move by midnight”
“got it done super quickly”
7. Friendliness
Nationwide Average: 8.91/10
White Glove Express Movers predominantly receives praise for their courtesy, professionalism, and respectful demeanor, although there are isolated complaints regarding unprofessionalism and disrespectful behavior.
Recent Reviews Mention...
“incredibly kind”
“they are friendly”
“Ty and Jay were friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
White Glove Express Movers receives polarized feedback, with a significant portion of customers expressing high satisfaction and intent to use their services again, while a notable minority share negative experiences, indicating they would not rehire or recommend the company.
Recent Reviews Mention...
“will be referring to my friends”
“never hire them again”
“highly recommend”
9. Professionalism
Nationwide Average: 8.31/10
White Glove Express Movers shows a mixed sentiment with numerous customers praising their professional, quick, and respectful service, while a significant number criticize their unprofessional behavior and lack of professionalism.
Recent Reviews Mention...
“highly unprofessional”
“quick & professional”
“lack of professionalism in handling situations”
10. Conflict Handling
Nationwide Average: 4.07/10
White Glove Express Movers overwhelmingly demonstrates a lack of effort to address and rectify customer complaints, despite one instance of positive feedback highlighting their exceptional service for an individual's needs.
Recent Reviews Mention...
“gave the run around instead of solving the issues”
“no attempt to resolve issues mentioned”
“did not attempt to rectify the situation”
11. Precision & Care
Nationwide Average: 8.01/10
White Glove Express Movers generally receives positive feedback for their careful handling and secure transportation of belongings, despite a few reports of damage and dissatisfaction.
Recent Reviews Mention...
“they were incredibly careful with our items”
“damaged both houses when moving items”
“Moved everything with care”
Customer Insights
Cost: $ 1177.00 from 11 reviews
Local Move Duration: 3.5 hours from 3 reviews
Great Crew Members
| Philip | Philip was polite and knew what he was doing |
| Ty, Jay | Ty and Jay were extremely professional and great |
| Fred | appreciate Fred and his crew |
| Derrick, Kendrick | phenomenal and professional job |
| Jay, Colby | amazing job moving my sectional |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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