Rocket Movers LLC

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Rocket Movers LLC
MoversChevron RightTexasChevron RightTylerChevron RightRocket Movers LLC
based on 599+ data points
Circle Info

About Rocket Movers LLC

Rocket Movers LLC is a locally owned and operated moving company based in Temple, Texas, that has been serving the area since 1997. The company provides residential and commercial moving services, including packing, crating, storage, and specialty moving for pianos, antiques, and artwork. As a resident company, they are part of the diverse movers in Temple, TX. Rocket Movers also offers moving boxes and supplies for sale. Being a fully licensed, insured firm and a member of the Better Business Bureau, they uphold high standards of service. Their coverage area includes Fort Hood, Killeen, Belton, Waco, Fort Worth, and Dallas, with their climate-controlled warehouse and dispatching facility located in Temple.

Moving Services

  • Residential moving
  • Commercial moving
  • Packing service
  • Crating service
  • Storage service
  • Piano moving
  • Antique moving
  • Artwork moving
  • Local moving
  • Long-distance moving within Texas

Texas Moving License

Active

Last Checked: 12/09/21

The TXDMV regulates moving companies that operate within the state of Texas.

USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 08/09/24

USDOT

2168189

MC

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of Rocket Movers LLC

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

8.81/10

Nationwide Average: 8.44/10

Comment Dots

Rocket Movers LLC receives mixed reviews, highlighting both extremely dissatisfied customers who faced numerous issues, and highly satisfied customers praising their moving experiences.

Reviews Mention icon

Recent Reviews Mention...

great people, very attentive, quick, and kind

good quality team provided excellent service

quick and efficient

2. Punctuality

8.62/10

Nationwide Average: 8.07/10

Comment Dots

Rocket Movers LLC generally arrives on time as reflected by multiple positive testimonials, though there are a few instances of significant delays and time wasted by the crew.

Reviews Mention icon

Recent Reviews Mention...

was on time

arrived on time for the move

On time

3. Affordability

5.98/10

Nationwide Average: 7.69/10

Comment Dots

Rocket Movers LLC is generally perceived as expensive and providing poor value, with several complaints about being charged more than quoted, though a couple of instances show satisfaction with special deals.

Reviews Mention icon

Recent Reviews Mention...

a bit high price but worth the quality

pay for twice of what we were quoted

not cheap at $130/hr

4. Communication

6.02/10

Nationwide Average: 7.53/10

Comment Dots

Rocket Movers LLC generally received negative feedback for their interactions, with complaints about rudeness and poor customer treatment, although a few reviewers did mention positive experiences with responsiveness and professionalism.

Reviews Mention icon

Recent Reviews Mention...

the person on the phone was very rude

did not communicate properly

Jon made sure I was told when the movers would arrive

5. Stick to Prices

3.18/10

Nationwide Average: 5.99/10

Comment Dots

Rocket Movers LLC overwhelmingly disappoints customers by frequently failing to honor initial price estimates and adding unexpected charges.

Reviews Mention icon

Recent Reviews Mention...

quote wasn't "binding"

"need another truck, accusing me of misinforming"

did not respect the quoted price

6. Speed

9.23/10

Nationwide Average: 8.58/10

Comment Dots

Rocket Movers LLC receives mixed feedback, with some customers praising their quick and efficient service, while others criticize them for being slow and taking excessive breaks.

Reviews Mention icon

Recent Reviews Mention...

quick

moved quickly and purposefully, mindful of cost

fast and efficient move

7. Friendliness

8.62/10

Nationwide Average: 8.91/10

Comment Dots

Rocket Movers LLC demonstrates a polarizing mix of experiences with some customers praising their politeness and professionalism while others criticize rude and derogatory behavior from its staff.

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Recent Reviews Mention...

very kind

crew was very accommodating

friendly service throughout the move

8. Will Hire Again

8.25/10

Nationwide Average: 8.18/10

Comment Dots

Rocket Movers LLC appears to face significant criticism from many customers for irresponsibility and rudeness, although a minority expresses strong loyalty and satisfaction, hinting at highly polarized experiences.

Reviews Mention icon

Recent Reviews Mention...

will be using them in the future

would not hire them again

would hire this company again

9. Professionalism

8.43/10

Nationwide Average: 8.31/10

Comment Dots

Rocket Movers LLC has received mixed reviews, with criticisms highlighting unprofessionalism and refusals to provide insurance, while praises note knowledge, politeness, and hard work.

Reviews Mention icon

Recent Reviews Mention...

professional

polite, professional and involved from start to finish

crews conducted themselves well

10. Conflict Handling

1.36/10

Nationwide Average: 4.07/10

Comment Dots

Rocket Movers LLC displays an apparent disregard for rectifying issues, often refusing to provide compensation, communicate effectively, or acknowledge their mistakes, leading to widespread dissatisfaction among their customers.

Reviews Mention icon

Recent Reviews Mention...

no attempt to rectify the cancellation

owner never responded to email after phone conversation

refused to provide insurance information for a claim

11. Precision & Care

7.91/10

Nationwide Average: 8.01/10

Comment Dots

Rocket Movers LLC shows a polarizing performance with numerous customers reporting significant damage and poor handling, while a notable minority praises their carefulness and diligence.

Reviews Mention icon

Recent Reviews Mention...

handled oversized item wonderfully and without damage

careful with my items, no damage reported

some damage to a bed and to a marble tabletop

Customer Insights icon

Customer Insights

Hourly Minimum: 3 hours from 3 reviews


Local Move Duration: 4 hours from 7 reviews

Great Crew Members icon

Great Crew Members

Johnpolite, professional and involved in the move
JonJon was willing to discuss all details with me
Chris, Rachel, JamesAMAZING job and made our move enjoyable
Rachel, CarsonRachel and Carson had great attitudes and were professional.
JonJon confirmed the day before and communicated excellently
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Rocket Movers LLC

Location
319 S 1st St # 28, Temple, TX, 76504
Phone
(254) 598-4249
Link
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