Central Transportation Systems is a family-owned moving company with over 90 years of experience in providing high-quality moving and storage services in Central Texas and beyond. With service centers in El Paso, Killeen, San Antonio, Waco, and Austin, they offer local, long-distance, and international moving options. Their services include residential moving, commercial moving, storage, warehousing, distribution, and military and government moving. As a ProMover and DoD-approved international moving company, Central Transportation Systems ensures minimal disruption in both business and personal lives while delivering quality services at the agreed-upon price with skilled move coordinators, realistic schedules, and unmatched professional partnerships.
Central Transportation Systems
Moving Services
- Skilled Local Movers Across TX
- StressFree LongDistance Moves
- Seamless International Moves
- Moves for Homes, Businesses, and More
- Trusted & Experienced Household Movers
- Commercial Moving with Minimal Disruption
- Convenient Short & LongTerm Storage
- GovernmentApproved Military Moves
- Skilled Logistics & Project Management
- Equipment & Other Specialized Moving
Authorized
for Interstate Moves
Last Checked: 08/07/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Central Transportation Systems
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Central Transportation Systems is highly regarded for their professional, efficient, and friendly service, with many customers highlighting exceptional experiences, despite a few reports of dissatisfaction.
Recent Reviews Mention...
“professional and proficient services”
“These guys are the best and greatly recommend their service”
“entire house packed in 6 hours”
2. Punctuality
Nationwide Average: 8.07/10
Central Transportation Systems generally receives high praise for their timeliness and consistent on-time service, though there are a few instances of them arriving earlier or later than scheduled.
Recent Reviews Mention...
“was prompt”
“they were on time”
“Both workers were prompt”
3. Affordability
Nationwide Average: 7.69/10
Central Transportation Systems generally offers competitive pricing that customers deem reasonable, with most feeling they receive good value for their money despite some concerns about wasteful spending.
Recent Reviews Mention...
“Worth every penny!”
“wasting money implies lack of affordability”
“lowest price and reasonably priced”
4. Communication
Nationwide Average: 7.53/10
Central Transportation Systems generally excels with customers frequently noting great service and responsiveness, although there are a few isolated reports of poor or lacking communication.
Recent Reviews Mention...
“great communication skills”
“Unmatched customer service”
“no courtesy call was given”
5. Stick to Prices
Nationwide Average: 5.99/10
Central Transportation Systems appears to have inconsistent performance, with some customers experiencing prices that were not honored as originally quoted, while at least one customer reported no change from the quoted price.
Recent Reviews Mention...
“did not stick to quoted prices and lied”
“no mention of price change from quote”
“did not honor claim value as promised”
6. Speed
Nationwide Average: 8.58/10
Central Transportation Systems receives overwhelmingly positive recognition for their efficiency and rapid service, with customers highlighting their ability to pack and move belongings quickly, work swiftly regardless of weather conditions, and show a high level of professionalism in executing fast moves, albeit with a singular mention of unprofessional behavior.
Recent Reviews Mention...
“packed entire house in 6 hours”
“Worked hard and efficient”
“move quickly through the rain”
7. Friendliness
Nationwide Average: 8.91/10
Central Transportation Systems generally receives high praise for their polite, respectful, and personable staff, though there have been a few instances of unprofessional behavior reported.
Recent Reviews Mention...
“they have friendly faces”
“showed upmost professionalism”
“manager appeared racist”
8. Will Hire Again
Nationwide Average: 8.18/10
Central Transportation Systems generally receives high praise for their services, with many customers expressing strong satisfaction, recommendations, and a definite inclination to use them again, despite a few dissatisfied voices stating they would not return or recommend the company.
Recent Reviews Mention...
“recommend their services”
“greatly recommend and commend their service”
“highly recommend this company”
9. Professionalism
Nationwide Average: 8.31/10
Central Transportation Systems generally receives high praise for their professional, efficient, and hardworking staff, despite a few reports of unprofessional behavior.
Recent Reviews Mention...
“professional and proficient services”
“carried themselves with utmost professionalism”
“displayed utmost professionalism”
10. Conflict Handling
Nationwide Average: 4.07/10
Central Transportation Systems generally appear to have a poor track record, with frequent complaints of not compensating for damages or taking responsibility, although there are isolated instances where they have acted promptly to resolve issues.
Recent Reviews Mention...
“stole money and jewelry, unwilling to right a wrong”
“did not pay adequately for the damages”
“ordered a replacement shovel right away”
11. Precision & Care
Nationwide Average: 8.01/10
Central Transportation Systems generally receives praise for meticulously packing and treating customers' belongings respectfully, although a few complaints highlight instances of damage and theft.
Recent Reviews Mention...
“utmost care for my items”
“packed everything neatly and organized.”
“treated items with respect and no damage”
Great Crew Members
José Castro, Chelsea Allen | packed goods in a timely manner with great skills |
Jose | led my team with professionalism and attention to detail |
Dennis Marek | manager was unprofessional and appeared racist |
Jose, Chelsea | Jose and Chelsea did a quick and efficient job |
Jose Castro | Jose provided professional quality service. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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