Central Transportation Systems

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MoversChevron RightTexasChevron RightWacoChevron RightCentral Transportation Systems
Good
based on 434+ data points
Circle Info

About Central Transportation Systems

Central Transportation Systems is a family-owned moving company with over 90 years of experience in providing high-quality moving and storage services in Central Texas and beyond. With service centers in El Paso, Killeen, San Antonio, Waco, and Austin, they offer local, long-distance, and international moving options. Their services include residential moving, commercial moving, storage, warehousing, distribution, and military and government moving. As a ProMover and DoD-approved international moving company, Central Transportation Systems ensures minimal disruption in both business and personal lives while delivering quality services at the agreed-upon price with skilled move coordinators, realistic schedules, and unmatched professional partnerships.

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Moving Services

  • Skilled Local Movers Across TX
  • StressFree LongDistance Moves
  • Seamless International Moves
  • Moves for Homes, Businesses, and More
  • Trusted & Experienced Household Movers
  • Commercial Moving with Minimal Disruption
  • Convenient Short & LongTerm Storage
  • GovernmentApproved Military Moves
  • Skilled Logistics & Project Management
  • Equipment & Other Specialized Moving
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 08/07/24

USDOT

350195

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

Top 10 Movers in Waco, TX 2023 award
Top 10 Movers in Waco, TX 2022 award
Top 10 Movers in Waco, TX 2021 award

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Summarized Review of Central Transportation Systems

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

8.92/10

Nationwide Average: 8.44/10

Comment Dots

Central Transportation Systems is highly regarded for their professional, efficient, and friendly service, with many customers highlighting exceptional experiences, despite a few reports of dissatisfaction.

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Recent Reviews Mention...

professional and proficient services

These guys are the best and greatly recommend their service

entire house packed in 6 hours

2. Punctuality

8.47/10

Nationwide Average: 8.07/10

Comment Dots

Central Transportation Systems generally receives high praise for their timeliness and consistent on-time service, though there are a few instances of them arriving earlier or later than scheduled.

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Recent Reviews Mention...

was prompt

they were on time

Both workers were prompt

3. Affordability

6.97/10

Nationwide Average: 7.69/10

Comment Dots

Central Transportation Systems generally offers competitive pricing that customers deem reasonable, with most feeling they receive good value for their money despite some concerns about wasteful spending.

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Recent Reviews Mention...

Worth every penny!

wasting money implies lack of affordability

lowest price and reasonably priced

4. Communication

7.93/10

Nationwide Average: 7.53/10

Comment Dots

Central Transportation Systems generally excels with customers frequently noting great service and responsiveness, although there are a few isolated reports of poor or lacking communication.

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Recent Reviews Mention...

great communication skills

Unmatched customer service

no courtesy call was given

5. Stick to Prices

4.34/10

Nationwide Average: 5.99/10

Comment Dots

Central Transportation Systems appears to have inconsistent performance, with some customers experiencing prices that were not honored as originally quoted, while at least one customer reported no change from the quoted price.

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Recent Reviews Mention...

did not stick to quoted prices and lied

no mention of price change from quote

did not honor claim value as promised

6. Speed

9.48/10

Nationwide Average: 8.58/10

Comment Dots

Central Transportation Systems receives overwhelmingly positive recognition for their efficiency and rapid service, with customers highlighting their ability to pack and move belongings quickly, work swiftly regardless of weather conditions, and show a high level of professionalism in executing fast moves, albeit with a singular mention of unprofessional behavior.

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Recent Reviews Mention...

packed entire house in 6 hours

Worked hard and efficient

move quickly through the rain

7. Friendliness

8.94/10

Nationwide Average: 8.91/10

Comment Dots

Central Transportation Systems generally receives high praise for their polite, respectful, and personable staff, though there have been a few instances of unprofessional behavior reported.

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Recent Reviews Mention...

they have friendly faces

showed upmost professionalism

manager appeared racist

8. Will Hire Again

8.62/10

Nationwide Average: 8.18/10

Comment Dots

Central Transportation Systems generally receives high praise for their services, with many customers expressing strong satisfaction, recommendations, and a definite inclination to use them again, despite a few dissatisfied voices stating they would not return or recommend the company.

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Recent Reviews Mention...

recommend their services

greatly recommend and commend their service

highly recommend this company

9. Professionalism

9/10

Nationwide Average: 8.31/10

Comment Dots

Central Transportation Systems generally receives high praise for their professional, efficient, and hardworking staff, despite a few reports of unprofessional behavior.

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Recent Reviews Mention...

professional and proficient services

carried themselves with utmost professionalism

displayed utmost professionalism

10. Conflict Handling

3.64/10

Nationwide Average: 4.07/10

Comment Dots

Central Transportation Systems generally appear to have a poor track record, with frequent complaints of not compensating for damages or taking responsibility, although there are isolated instances where they have acted promptly to resolve issues.

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Recent Reviews Mention...

stole money and jewelry, unwilling to right a wrong

did not pay adequately for the damages

ordered a replacement shovel right away

11. Precision & Care

8.5/10

Nationwide Average: 8.01/10

Comment Dots

Central Transportation Systems generally receives praise for meticulously packing and treating customers' belongings respectfully, although a few complaints highlight instances of damage and theft.

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Recent Reviews Mention...

utmost care for my items

packed everything neatly and organized.

treated items with respect and no damage

Great Crew Members icon

Great Crew Members

José Castro, Chelsea Allenpacked goods in a timely manner with great skills
Joseled my team with professionalism and attention to detail
Dennis Marekmanager was unprofessional and appeared racist
Jose, ChelseaJose and Chelsea did a quick and efficient job
Jose CastroJose provided professional quality service.
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Central Transportation Systems

Location
1600 W Loop 340, Waco, TX, 76712
Phone
(254) 662-2884
Link
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