Guerra Brothers Moving Service is a family-owned and locally-operated company based in Waco, Texas. With over 50 years of experience, they provide a comprehensive range of moving services, including piano moving, residential and commercial moving, packing, dumpster trailer rentals, and small building movement services. The company also offers cleanups for small commercial and residential spaces. They are known for their efficient services and are bonded and insured for their customers' peace of mind. In addition, Guerra Brothers Moving Service offers a 10% discount for students, senior citizens, and military personnel, and have professionals who can communicate in both English and Spanish. When seeking professional movers in Waco, TX, it's essential to consider a broad range of options.
Guerra Brothers Moving Service
About Guerra Brothers Moving Service
Additional Cities Served: Belton, Hewitt, Gatesville, Robinson, Bellmead, WoodwayShow More >
Moving Services
- Piano Moving
- Moving Services
- Dumpster Trailer Rentals
- Cleanups
- Packing
- Small Building Moving
- Residential Moving Services
- Commercial Moving Services
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Have feedback for Guerra Brothers Moving Service?
Error. Please try again later.
Summarized Review of Guerra Brothers Moving Service
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Guerra Brothers Moving Service is predominantly praised for exceptional, professional, and efficient service but has faced a few severe criticisms regarding customer service and reliability.
Recent Reviews Mention...
“unloading at last minute with hard work”
“The best of the best, wonderful move”
“they are great”
2. Punctuality
Nationwide Average: 8.07/10
Guerra Brothers Moving Service displays mixed performance with several instances of timely service and responsiveness, alongside quite a few significant delays and failures to meet scheduled times.
Recent Reviews Mention...
“put a crew together very quickly”
“they went to the wrong address and were late”
“punctual”
3. Affordability
Nationwide Average: 7.69/10
Guerra Brothers Moving Service generally receives praise for their reasonable pricing and being considered very affordable, although there have been a few instances of customers feeling overcharged.
Recent Reviews Mention...
“very affordable movers”
“reasonably priced”
“believed I was overcharged”
4. Communication
Nationwide Average: 7.53/10
Guerra Brothers Moving Service exhibits inconsistency with a mix of high praise for responsive and helpful interactions alongside numerous accounts of miscommunications, unresponsiveness, and rudeness from staff.
Recent Reviews Mention...
“played dumb when called to have it returned”
“person who made my appointment had good customer service”
“communication issues throughout the experience”
5. Stick to Prices
Nationwide Average: 5.99/10
Guerra Brothers Moving Service frequently receives negative feedback for charging customers more than the initial quotes, with occasional exceptions of fair adjustments.
Recent Reviews Mention...
“only a 5% discount for delay”
“charged $109 more than quoted price”
“charged a flat fee after agreeing on hourly”
6. Speed
Nationwide Average: 8.58/10
Guerra Brothers Moving Service generally receives high praise for their quick and efficient work, despite a few instances of reported slow service and delays.
Recent Reviews Mention...
“worked hard in the heat”
“quick”
“Fast and efficient”
7. Friendliness
Nationwide Average: 8.91/10
Guerra Brothers Moving Service generally exemplifies warmth and professionalism with frequent mentions of polite, considerate, and courteous behavior, although there are a few reports of unfriendly and unprofessional incidents.
Recent Reviews Mention...
“they stole items”
“Wonderful movers”
“great personalities”
8. Will Hire Again
Nationwide Average: 8.18/10
Guerra Brothers Moving Service has a majority of customers praising their service and expressing a high likelihood of repeat hire, though there are notable instances of severe dissatisfaction and a firm refusal by some to use their services again.
Recent Reviews Mention...
“would not hire again because they stole items”
“grateful for their service”
“Don't hesitate to hire these wonderful movers”
9. Professionalism
Nationwide Average: 8.31/10
Guerra Brothers Moving Service generally receives high praise for their professional conduct and proper equipment, although there are several serious complaints regarding unprofessional behavior, including stealing and poor communication.
Recent Reviews Mention...
“conduct was unprofessional by stealing”
“very professional and had proper equipment”
“professional and thorough”
10. Conflict Handling
Nationwide Average: 4.07/10
Guerra Brothers Moving Service generally demonstrates a lack of follow-through and responsiveness in addressing customer issues, with multiple reports of unreturned stolen items, unfulfilled promises, and overall poor customer service resolution efforts.
Recent Reviews Mention...
“did not return the stolen items”
“owner never followed up as promised”
“no response to the issue with overcharge”
11. Precision & Care
Nationwide Average: 8.01/10
Guerra Brothers Moving Service generally receives positive feedback for being mindful and protective of clients' belongings, though there have been isolated reports of mishandling.
Recent Reviews Mention...
“they stole a few items”
“No breakage or scratches”
“careful with all items”
Customer Insights
Local Move Duration: 3 hours from 3 reviews
Great Crew Members
| Guerra Brothers | provided satisfactory service |
| Genva | Ms Genva was very helpful |
| Juan, Osvaldo | would highly recommend Juan and Osvaldo |
| Carlos, Luis | they are wonderful, strong, and considerate |
| Victor, Miguel, Chuy | worked tirelessly in extreme heat |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Guerra Brothers Moving Service
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing Now
Additional Resources
Waco Moving Services
Nearby Cities
