Great Heights Relocation is a family-owned and operated moving company based in Houston, Texas, offering best-in-class moving services since 2012. They pride themselves on being Houston's most recommended moving company, specializing in household moving and relocation services for homes, apartments, and condos throughout Houston and the surrounding area. Their expert team provides residential and commercial moving services, including white-glove treatment, local and long-distance moving, and commercial moving for businesses and offices. For those looking for movers in West University Place, TX, Great Heights Relocation also offers their services in this area. They also offer storage solutions for household items, industrial equipment, and office furniture in their secure, affordable storage facility. Great Heights Relocation has been rated A+ by BBB and is a member of various industry associations.
Great Heights Relocation
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Great Heights Relocation
Additional Cities Served: Fulshear, Jersey Village, Hunters Creek Village, Bunker Hill Village, Hilshire Village
Moving Services
- Local Movers
- Long Distance Movers
- Commercial Movers
- Moving & Storage
- Freight Solutions
- Soft crating packing before long distance moving
- Houston certified moving consultants
- Free inhome estimates
- Free video chat estimates
- Whiteglove treatment available
Texas Moving License
The TXDMV regulates moving companies that operate within the state of Texas.
Active
Last Checked: 12/10/21The TXDMV regulates moving companies that operate within the state of Texas.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 10/08/22*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Great Heights Relocation
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Great Heights Relocation receives mixed reviews, with a notable number of customers encountering poor experiences, yet a similar quantity commend the company for its professionalism, efficiency, and high-quality service.
Recent Reviews Mention...
“this was the worst moving experience”
“poor overall experience”
“they work efficiently and safely packed goods”
2. Punctuality
Nationwide Average: 8.07/10
Great Heights Relocation exhibits a polarizing performance with instances of unexpected delays and cancellations countered by numerous instances of timely arrivals and efficient service delivery.
Recent Reviews Mention...
“representations about timing were retracted”
“took days to respond and deliver goods”
“couldn't provide exact pick up day and cancelled unexpectedly”
3. Affordability
Nationwide Average: 7.69/10
Great Heights Relocation struggles with maintaining customer satisfaction due to numerous complaints about high and unexpected costs, overshadowing the few positive remarks about their pricing being reasonable or the best in town.
Recent Reviews Mention...
“high cost without justification”
“company not affordable due to unexpected extra charges”
“final quote was excessively high compared to initial”
4. Communication
Nationwide Average: 7.53/10
Great Heights Relocation generally falls short, with numerous customers noting very poor, unprofessional interactions, though there are a few accounts of outstanding service from specific staff members.
Recent Reviews Mention...
“unprofessional customer service”
“management took too long returning calls/emails”
“company does not respond to inquiries”
5. Stick to Prices
Nationwide Average: 5.99/10
Great Heights Relocation frequently fails to honor its initial quotations, significantly raising costs unexpectedly for many customers.
Recent Reviews Mention...
“final cost significantly higher than quoted price”
“did not stick to quoted prices”
“final quote was over double the revised quote”
6. Speed
Nationwide Average: 8.58/10
Great Heights Relocation generally receives high praise for their efficiency and quick service, despite a few instances of delays and specific issues.
Recent Reviews Mention...
“work efficiently”
“Driver refused to move the organ.”
“overall process took a full month”
7. Friendliness
Nationwide Average: 8.91/10
Great Heights Relocation receives mixed reviews, with customers experiencing extremes in staff behavior, ranging from being extremely rude and unprofessional to being very positive, personable, and professional.
Recent Reviews Mention...
“they were extremely rude upon arrival”
“Driver refused help and left.”
“They were very positive about what I wanted”
8. Will Hire Again
Nationwide Average: 8.18/10
Great Heights Relocation garners mixed responses, with a significant number expressing dissatisfaction and a reluctance to rehire, while others offer high praise and strong recommendations for future engagements.
Recent Reviews Mention...
“wouldn't hire this company again”
“would not hire again”
“would definitely recommend them”
9. Professionalism
Nationwide Average: 8.31/10
Great Heights Relocation receives mixed feedback, with reports of unprofessional and rude behavior on one end and high praise for their professionalism and skilled handling on the other.
Recent Reviews Mention...
“crew was unprofessional and rude”
“persistence needed for moving sleep number bed”
“most professional workers”
10. Conflict Handling
Nationwide Average: 4.07/10
Great Heights Relocation demonstrates a consistently poor effort in addressing and rectifying customer complaints, except for an isolated instance where they satisfactorily resolved extra costs.
Recent Reviews Mention...
“implied no effort to rectify theft or damage”
“lack of proper response to issues”
“low empathy and defensive in tone”
11. Precision & Care
Nationwide Average: 8.01/10
Great Heights Relocation generally receives negative feedback, with numerous reports of damaged and mishandled items, despite a few instances of satisfactory service.
Recent Reviews Mention...
“they knocked up almost all of my items, broke multiple pictures”
“things were purposefully bent to close boxes”
“pack your goods safely”
Customer Insights
Cost: $ 9173.00 from 3 reviews
Interstate Move Duration: 9 days from 6 reviews
Great Crew Members
| Jessenya Carrera | handled relocation poorly and communicated ineffectively |
| Daniel Siboni, Jessena Carrera | they were pleasant and provided a visual estimate |
| Manny, Juan, Yordanis, Yaikel, Jessenya, Isabel | Manny & Juan thorough, Yordanis & Yaikel efficient, Jessenya & Isabel helpful |
| Jessenya | Jessenya was helpful every step of the way |
| Eric | Eric had some idea of the process. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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