If you need assistance with your next move, Utah's Premier Moving Company is here to help. It employs highly skilled movers who have a vested interest in the company and care deeply about their work which results in excellent customer service. Not only are Utah's Premier Moving Company employees vetted, subjected to background checks, and drug tested, but they are also required to pass a Homeland Security screening before being hired. So if you need someone you can trust with stellar customer service skills, then Utah's Premier Moving Company are the professional movers in Provo, UT you need whether your job entails packing, unpacking, loading, unloading, junk removal, or even deliveries.
Utah's Premier Moving Company
About Utah's Premier Moving Company
Additional Cities Served: Provo, West Jordan, Orem, Sandy, Lehi, MillcreekShow More >
Moving Services
- Packing & Unpacking
- Moving
- Labor Only & OnSite Moving
- Deliveries
- Junk Removal
Awards
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Summarized Review of Utah's Premier Moving Company
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Utah's Premier Moving Company receives mixed feedback, with professionalism and skill from some employees like Winston being highlighted, alongside criticisms leading to reluctance for future hires.
Recent Reviews Mention...
“great company to work with”
“Emerson and Taylor truly care about customers and work hard”
“excellent job by movers”
2. Punctuality
Nationwide Average: 8.07/10
Utah's Premier Moving Company frequently disappoints clients by not arriving on time.
Recent Reviews Mention...
“Showed up on time”
“No confirmation or response, had to find another company”
“showed up on time”
3. Affordability
Nationwide Average: 7.69/10
Utah's Premier Moving Company is criticized for charging more than the advertised prices on their website.
Recent Reviews Mention...
“price at the end was what we were expecting”
“very impressed with their pricing”
“gave us a discount for the trouble”
4. Communication
Nationwide Average: 7.53/10
Utah's Premier Moving Company significantly disappointed customers by not informing them about incomplete moving processes.
Recent Reviews Mention...
“quick to respond when I first reached out”
“Received no confirmation and had to find another company”
“extremely rude on the phone”
5. Stick to Prices
Nationwide Average: 5.99/10
Utah's Premier Moving Company has a reputation for not adhering to the prices they initially quote.
Recent Reviews Mention...
“price at the end was what we were expecting”
“did not stick to the quoted price”
“did not stick to the quoted price”
6. Speed
Nationwide Average: 8.58/10
Utah's Premier Moving Company left the job unfinished after the minimum time, indicating a lack of efficiency.
Recent Reviews Mention...
“they were efficient”
“move was done quickly and efficiently”
“left the job unfinished requiring extra effort from us”
7. Friendliness
Nationwide Average: 8.91/10
Utah's Premier Moving Company reportedly shows displeasure when asked to complete tasks, indicating a lack of positive customer service attitude.
Recent Reviews Mention...
“were courteous”
“were professional, positive, and very kind”
“they were respectful”
8. Will Hire Again
Nationwide Average: 8.18/10
Utah's Premier Moving Company is strongly discouraged, with customers indicating they would not recommend or rehire the service.
Recent Reviews Mention...
“could not have done our move without them”
“best moving company by far”
“Don't hesitate to give these guys a call”
9. Professionalism
Nationwide Average: 8.31/10
Utah's Premier Moving Company received mixed reviews, with some customers appreciating the professional conduct, while others experienced reluctance and dissatisfaction.
Recent Reviews Mention...
“worked hard”
“Very unprofessional way to run a business”
“were professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Utah's Premier Moving Company has shown a lack of initiative to address and rectify issues arising from an unfinished move.
Recent Reviews Mention...
“gave us a discount for the forgotten items”
“did not finish the job even after discussing”
“did not offer to rectify unfinished move”
11. Precision & Care
Nationwide Average: 8.01/10
Utah's Premier Moving Company is praised for professionally packing all items.
Recent Reviews Mention...
“workers are great at handling furniture”
“all items were professionally packed”
“they were careful with items”
Customer Insights
Local Move Duration: 3 hours from 6 reviews
Great Crew Members
Emerson, Taylor | Emerson and Taylor truly care about customers and work hard |
Tayler, DJ, Russell, Thomas | Showed up on time, were courteous, and worked hard |
Winston | Winston helps me all the time |
Winston | Winston was very professional and skillful |
Winston | Winston provided professional and skillful services |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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