Located in Midvale, Tru Solutions Utah Moving Company is a moving company that is qualified to handle all types of moves whether you face a local or long-distance relocation. From one-bedroom apartment moves to whole households, office moves, and commercial building relocations, Tru Solutions Utah Moving Company can provide a stress-free solution for any size move. Not only will your belongings get where they need to be, but its licensed and insured professionals will make sure the transport process is safe from beginning to end. For more options, you can check a comprehensive list of movers in Salt Lake City, UT. Tru Solutions Utah Moving Company also offers more than just moving services, but waste removal and cleaning as well making it a one-stop-shop for all your relocation needs.
Tru Solutions Utah Moving Company
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Tru Solutions Utah Moving Company
Additional Cities Served: West Valley City, Provo, West Jordan, Sandy, Ogden, South JordanShow More >
Moving Services
- Local Moving
- Commercial Moving
- Long Distance Moving
- Specialty Items Moving
- Packing & Unpacking
- Storage Services
- Heavy Item Transportation
- Waste Removal
- Cleaning Services
- Residential Moving
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Summarized Review of Tru Solutions Utah Moving Company
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Tru Solutions Utah Moving Company is overwhelmingly perceived as delivering poor, unsatisfactory, and often distressing moving experiences, with very few exceptions.
Recent Reviews Mention...
“Larry and Malachi did a fantastic job”
“unsatisfied due to issues with moving safe and pricing.”
“they never moved my safe as promised ”
2. Punctuality
Nationwide Average: 8.07/10
Tru Solutions Utah Moving Company has consistently failed to meet scheduled times, arriving late or not showing up at all, often without notification.
Recent Reviews Mention...
“they never showed up to move the safe ”
“they were three hours late”
“The team was punctual”
3. Affordability
Nationwide Average: 7.69/10
Tru Solutions Utah Moving Company consistently underperforms, with customers reporting issues such as unexpected price increases, significant overcharges, and fraudulent charges.
Recent Reviews Mention...
“price increased multiple times from the quoted price.”
“quoted one price then increased it ”
“quote almost doubled unexpectedly”
4. Communication
Nationwide Average: 7.53/10
Tru Solutions Utah Moving Company consistently struggles with customer engagement, exhibiting poor responsiveness and a severe lack of proper communication protocols according to multiple customer reports.
Recent Reviews Mention...
“poor communication regarding moving my safe.”
“failed to respond to texts and emails ”
“hard to reach and ignore messages”
5. Stick to Prices
Nationwide Average: 5.99/10
Tru Solutions Utah Moving Company is widely criticized for regularly overcharging, engaging in bait and switch tactics, and not adhering to their initial price quotes.
Recent Reviews Mention...
“price was increased multiple times from the initial quote.”
“quoted one price then increased it ”
“did not honor refund”
6. Speed
Nationwide Average: 8.58/10
Tru Solutions Utah Moving Company consistently demonstrated a lack of efficiency and timeliness, with numerous complaints regarding their slow pace, failure to perform, and delays affecting the moving process.
Recent Reviews Mention...
“quick move”
“Andre and King were very fast and efficient”
“unloaded and up 3 flights of stairs in less than 2 hours”
7. Friendliness
Nationwide Average: 8.91/10
Tru Solutions Utah Moving Company has received mixed reviews, with some customers experiencing exceptional service and others encountering significant rudeness and unprofessionalism from various team members.
Recent Reviews Mention...
“not polite after receiving a message ”
“team was overtaken with emotional rage”
“they are friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Tru Solutions Utah Moving Company overwhelmingly faces extreme reluctance and dissatisfaction from nearly all customers, with reports of terrible experiences, trust issues, and even legal actions mentioned, except for a singular positive mention regarding specific employees.
Recent Reviews Mention...
“would not work for them again”
“would not hire them again due to the experience.”
“will not hire again”
9. Professionalism
Nationwide Average: 8.31/10
Tru Solutions Utah Moving Company is overwhelmingly criticized for its unprofessional, unprepared, and occasionally inappropriate behavior, with very few exceptions to these perceptions.
Recent Reviews Mention...
“lack of professionalism in handling the situation.”
“unprofessional behavior and scamming company ”
“immature with no accountability”
10. Conflict Handling
Nationwide Average: 4.07/10
Tru Solutions Utah Moving Company overwhelmingly demonstrates a reluctance to admit fault, resolve customer complaints, or effectively communicate to address and amend issues.
Recent Reviews Mention...
“did not try to right the wrong of unpaid wages”
“no attempt made to rectify the broken bistro situation.”
“did not attempt to right a wrong”
11. Precision & Care
Nationwide Average: 8.01/10
Tru Solutions Utah Moving Company consistently fails to properly protect and safely transport their customers' belongings, leading to widespread reports of significant damage and negligence.
Recent Reviews Mention...
“my safe was not moved, and a patio bistro was broken.”
“beat the hell out of my furniture”
“handled our belongings with care”
Customer Insights
Cost: $ 843.00 from 25 reviews
Hourly Minimum: 2.75 hours from 4 reviews
Local Move Duration: 3.75 hours from 20 reviews
Interstate Move Duration: 3 days from 3 reviews
Great Crew Members
| Larry,Malachi | did a fantastic job |
| Tyler | discussed moving details and pricing positively. |
| Tyler | looked at the safe and communicated initially |
| Jeremiah, Jason | did a fantastic Job |
| A.J.,Kate | A.J. and Kate did the very, very best job |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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