Rocky Mountain Movers, based in Salt Lake City, Utah, is a locally-owned and operated moving company that originated in 1979 as a piano moving service. They provide both residential and commercial moving services, including packing, loading, unloading, unpacking, storage, and piano and organ moving. The company serves customers throughout Utah and in nine of the Intermountain western states, including Wyoming, Oregon, Washington, New Mexico, Montana, Colorado, Arizona, Idaho, and Nevada. If you are looking for a wide range of professional movers in West Jordan, UT, you might want to check our city page. Their dedicated team at Rocky Mountain Movers is committed to customer satisfaction and ensures a smooth and stress-free moving experience for their clients.
Rocky Mountain Movers - Millcreek
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Rocky Mountain Movers - Millcreek
Additional Cities Served: Millcreek, Taylorsville, Herriman, Draper, Riverton, MidvaleShow More >
Moving Services
- Full Moving Service
- Storage
- Piano & Organ Moving Service
- Office Moving Service
- OnSite Moving
- Single Item Moving Service
- Loading & Unloading
- Packing
- Pad Wrapping
- Estimates
Awards
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Summarized Review of Rocky Mountain Movers - Millcreek
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Rocky Mountain Movers - Millcreek is highly praised by customers for professional, efficient, and courteous moving services, with a few isolated reports of dissatisfaction and damage.
Recent Reviews Mention...
“got the job done quicker than anyone thought”
“wonderful experience with their service”
“great company and very professional”
2. Punctuality
Nationwide Average: 8.07/10
Rocky Mountain Movers - Millcreek generally receives positive remarks for their timely arrivals and prompt service, although there have been a few instances of tardiness.
Recent Reviews Mention...
“The movers were on time.”
“Trent and Levi showed up on time”
“On time”
3. Affordability
Nationwide Average: 7.69/10
Rocky Mountain Movers - Millcreek is generally perceived as offering fair, competitive, and reasonable pricing, although there have been a couple of instances where customers felt the cost was excessive or double the initial bid.
Recent Reviews Mention...
“they were affordable”
“price was beyond fair”
“very competitive price”
4. Communication
Nationwide Average: 7.53/10
Rocky Mountain Movers - Millcreek generally receives high praise for their friendly customer service, responsive crew, and clear communication, although there are a few concerns about management communication and inconsistent interactions.
Recent Reviews Mention...
“very friendly customer service”
“Crew was responsive and communicated well”
“Main office staff was very helpful and responsive”
5. Stick to Prices
Nationwide Average: 5.99/10
Rocky Mountain Movers - Millcreek generally receives high praise for transparency and accuracy in their estimates, with customers consistently reporting no hidden fees and final costs that align with or are less than initial estimates, although there is an isolated report of costs doubling the bid.
Recent Reviews Mention...
“The final price was well within the estimate”
“no hidden fees”
“pricing was established upfront”
6. Speed
Nationwide Average: 8.58/10
Rocky Mountain Movers - Millcreek generally receives high praise for efficient and quick moving services, though there are isolated reports of longer than expected move times.
Recent Reviews Mention...
“were quickly and efficiently”
“Quick”
“got my safe delivered fast”
7. Friendliness
Nationwide Average: 8.91/10
Rocky Mountain Movers - Millcreek is highly praised for their courteous, polite, and professional team, with multiple accounts of the crew being kind, caring, and pleasant, creating a consistently positive customer service experience despite a few isolated reports of rudeness.
Recent Reviews Mention...
“The movers were courteous and polite.”
“Friendly and courteous”
“were friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Rocky Mountain Movers - Millcreek generally receives high praise for their services, with many customers expressing strong intentions to use the company again or recommend it to others, despite a few instances of dissatisfaction.
Recent Reviews Mention...
“were amazing”
“Highly recommended their service”
“would definitely use Rocky Mountain again”
9. Professionalism
Nationwide Average: 8.31/10
Rocky Mountain Movers - Millcreek generally receives high praise for their professional conduct and efficiency, although there are isolated instances of perceived unprofessional behavior.
Recent Reviews Mention...
“very professional”
“handled everything super fast and professional”
“The crew conducted themselves wonderfully”
10. Conflict Handling
Nationwide Average: 4.07/10
Rocky Mountain Movers - Millcreek has shown inconsistent responses, with some customers appreciating their patient support and dependability, while the majority feel frustrated by the company's lack of accountability and remedial action for damages, missing items, and scheduling errors.
Recent Reviews Mention...
“very patient to help us get back on track”
“brought a used chair to replace the broken one”
“completely unwilling to make right the missing boxes”
11. Precision & Care
Nationwide Average: 8.01/10
Rocky Mountain Movers - Millcreek receives high praise for their attentiveness and protection of customer belongings, though there are a few reports of mishandling resulting in damage or missing items.
Recent Reviews Mention...
“super careful movers”
“moved everything with care”
“Always careful not to damage anything”
Customer Insights
Local Move Duration: 2.75 hours from 10 reviews
Great Crew Members
| Trent, Levi | did a walk through and made sure we knew their protocols |
| Dustin, Alex | Dustin and Alex did a great job and moved everything with care |
| Yuri, Dustin, Levi | Yuri, Dustin, and Levi were recommended for their help |
| Levi | awesome work by Levi and his crew |
| Dustin, Shawn | quickly and efficiently moved furniture |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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