Bailey’s Moving and Storage is a locally owned and operated business that has been moving people for over 65 years. It is an agent for Allied Van Lines, which means it has the resources to handle local and long-distance moves of any size. Bailey’s Moving’s North Salt Lake location makes it the perfect choice for residential and commercial customers, particularly those in need of Salt Lake City, UT moving services. Although the company has also completed international moves worldwide to countries like Africa, Brazil, and Australia, it understands that every move is different, so it offers an array of services to make your move as easy as possible. Whether you need loading and unloading help, packing services, or warehouse storage, this team is the moving crew for you. Bailey’s Moving and Storage started in Provo in 1952. It is the official mover of the Utah Jazz.
Bailey's Moving and Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Bailey's Moving and Storage
Additional Cities Served: West Valley City, Provo, West Jordan, Orem, Ogden, South JordanShow More >
Moving Services
- Local Moving
- Long Distance Moving
- Business Moving
- Storage
- International Moving
- Packing Services
- Business Move Services
- Hourly Moving Services
- Furniture Moving
- Commercial Moving
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Bailey's Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Bailey's Moving and Storage is highly praised for its professionalism, efficiency, and exceptional service, despite a few negative experiences highlighting missed items and service dissatisfaction.
Recent Reviews Mention...
“did find the packers missed some things”
“awesome job by the crew”
“great service completed in a jiffy”
2. Punctuality
Nationwide Average: 8.07/10
Bailey's Moving and Storage generally demonstrates reliability with timely arrivals and adherence to scheduled times, though there are noteworthy instances of delays and lack of communication that detract from a consistent punctuality record.
Recent Reviews Mention...
“arrived on time as scheduled”
“they were on time”
“on time”
3. Affordability
Nationwide Average: 7.69/10
Bailey's Moving and Storage receives mixed feedback, with some customers finding their services well worth the price for peace of mind and economical, while others criticize the company for being expensive and overcharging for the services provided.
Recent Reviews Mention...
“worth the price for peace of mind”
“super expensive for storage”
“I am having to pay a lot for poor service”
4. Communication
Nationwide Average: 7.53/10
Bailey's Moving and Storage exhibits a generally positive trend with numerous instances of responsive, attentive, and comprehensive service, albeit marred by several significant complaints of poor communication, lack of follow-up, and unprofessional interactions.
Recent Reviews Mention...
“no response to emails about refund”
“they stayed in touch with me all throughout the process”
“listened carefully to our requests”
5. Stick to Prices
Nationwide Average: 5.99/10
Bailey's Moving and Storage has mixed feedback, with numerous customers facing issues where actual costs exceeded initial quotes, despite others praising their honesty and consistent pricing.
Recent Reviews Mention...
“did not receive refund for services not used”
“They are an honest and transparent company”
“used Bailey's for years, implies consistent pricing”
6. Speed
Nationwide Average: 8.58/10
Bailey's Moving and Storage generally receives high praise for their efficiency and quick handling of moves, though there are a few reports of haste leading to issues or delays.
Recent Reviews Mention...
“the workers are moving too fast and taking shortcuts”
“organizing and efficient”
“took care of my belongings very quickly and efficiently”
7. Friendliness
Nationwide Average: 8.91/10
Bailey's Moving and Storage generally receives high praise for their team's cheerful, respectful, and professional demeanor, though there are a few isolated reports of rude and unaccommodating behaviors.
Recent Reviews Mention...
“Customer service is top notch”
“did an amazing job”
“team were friendly and considerate”
8. Will Hire Again
Nationwide Average: 8.18/10
Bailey's Moving and Storage overwhelmingly receives praise for its services, with the majority of customers expressing strong satisfaction and intent to use their services again despite a few negative reviews regarding their experience.
Recent Reviews Mention...
“would not hire again due to refund issue”
“would not ensure things are done correctly again”
“would definitely hire again”
9. Professionalism
Nationwide Average: 8.31/10
Bailey's Moving and Storage generally receives highly positive feedback for their professionalism, efficiency, and respectful manner, although there are a notable number of reports highlighting instances of unprofessionalism, carelessness, and dissatisfaction among some customers.
Recent Reviews Mention...
“shortcuts or getting careless”
“did a PHENOMENAL job packing our home”
“ENTIRE team were very professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Bailey's Moving and Storage shows a divided effort with multiple instances of poor customer service and refusal to take responsibility, despite a few cases where exceptional measures were taken to ensure satisfaction.
Recent Reviews Mention...
“no refund after acknowledging overcharge”
“visit from manager Curtis to ensure service”
“ran to the store to grab tools instead of just saying they couldn’t do it”
11. Precision & Care
Nationwide Average: 8.01/10
Bailey's Moving and Storage appears to receive largely positive feedback for their attention and professionalism in protecting clients' belongings, though there are notable instances of dissatisfaction due to damage and mishandling.
Recent Reviews Mention...
“doll cabinet was damaged, entertainment centers damaged”
“comfortable letting them handle belongings and no house damage”
“my furniture was still how it was”
Customer Insights
Local Move Duration: 3.5 hours from 6 reviews
Interstate Move Duration: 5 days from 11 reviews
Great Crew Members
| Freddy M., Fransisco | did an awesome job, organizing and efficient |
| Lincoln,Rachel,Armando | Lincoln, Rachel, Armando were really great |
| Chris, Cyndi | thanks so much to Chris, Cyndi and all of the gang |
| Tim, Deijon, David, Brock, Jake | they did a wonderful job |
| Joe, Oscar, Freddy | Efficient, fast, and friendly throughout the move |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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