Big Ben's Moving & Storage

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MoversChevron RightUtahChevron RightProvoChevron RightBig Ben's Moving & Storage
Very Good
based on 131+ data points
Circle Info

About Big Ben's Moving & Storage

Big Ben's Moving & Storage is a locally owned and operated moving company based in St. George, Utah. With over a decade of experience, they specialize in various types of moving services, including local and long-distance, residential and commercial moves, and even nationwide relocation services. Big Ben's is a licensed and insured moving service provider that prides itself on its experienced and professional team. They handle everything from packing and pickup to drop-off, assembly, and positioning of your belongings at your new location. Moving services in Provo, UT have never been better with Big Ben's Moving & Storage, which is committed to providing a personalized, caring, and attentive moving experience to help you and your family settle into your new home effortlessly.

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Moving Services

  • Local & Long Distance Moves
  • Licensed & Insured
  • Packing, Pickup, & Dropoff
  • Assembly Included!
  • Moving Supplies & Materials Included
  • Piano Moving
  • Residential Moving
  • Commercial Moving
  • CrossCountry Moving
  • LastMinute Moving
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 08/13/24

USDOT

3721445

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

Top 10 Movers in Provo, UT 2024 award

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Summarized Review of Big Ben's Moving & Storage

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

9.02/10

Nationwide Average: 8.44/10

Comment Dots

Big Ben's Moving & Storage is highly praised for their efficiency, professionalism, and care, making them a highly recommended moving service despite a singular report of dissatisfaction.

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Recent Reviews Mention...

Movers were efficient and careful which made the experience very satisfactory.

This group was great to work with

highly recommend Big Ben's Moving

2. Punctuality

8.57/10

Nationwide Average: 8.07/10

Comment Dots

Big Ben's Moving & Storage receives overwhelmingly positive feedback for their timely arrivals and consideration for customers' schedules, despite a single complaint about being charged for a gas station stop.

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Recent Reviews Mention...

Movers arrived on time.

able to schedule with short notice to meet deadline

charging me for time during gas station stop

3. Affordability

7.23/10

Nationwide Average: 7.69/10

Comment Dots

Big Ben's Moving & Storage is generally perceived as cost-effective and budget-friendly, though there are minor grievances regarding price clarity and desires for lower costs.

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Recent Reviews Mention...

fees were not unreasonable but felt misled

I was trying to stay within a certain budget

the price was fair

4. Communication

8.84/10

Nationwide Average: 7.53/10

Comment Dots

Big Ben's Moving & Storage excels with clarity, efficiency, transparency, and responsiveness, making every step of the moving process, from scheduling to unloading, incredibly easy and well-understood by clients.

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Recent Reviews Mention...

they made it very easy

entire process was easy from scheduling to unloading

costs were thoroughly explained

5. Speed

9.09/10

Nationwide Average: 8.58/10

Comment Dots

Big Ben's Moving & Storage receives glowing reviews for their efficiency, quickness, and tireless work ethic, ensuring no time is wasted during moves.

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Recent Reviews Mention...

Were efficient and quick with the move.

they moved very quickly and very efficiently

they were fast during the move

6. Friendliness

9.37/10

Nationwide Average: 8.91/10

Comment Dots

Big Ben's Moving & Storage consistently receives high praise for their courteous, professional, and personable staff, making them a company that’s not only friendly and kind but also comfortable to work with.

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Recent Reviews Mention...

staff were courteous and professional

men were clean and very personable

the movers were friendly

7. Will Hire Again

8.95/10

Nationwide Average: 8.18/10

Comment Dots

Big Ben's Moving & Storage overwhelmingly receives positive feedback with nearly all customers expressing their intent to use their services again due to satisfaction and high recommendation levels, with only a solitary dissenting voice.

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Recent Reviews Mention...

Very satisfied with the experience.

It was a really great experience

would use Big Ben's again and recommend to others

8. Professionalism

8.85/10

Nationwide Average: 8.31/10

Comment Dots

Big Ben's Moving & Storage is highly regarded for its professional, efficient, and hardworking team, despite an isolated incident of unprofessionalism involving phone use.

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Recent Reviews Mention...

staff were professional and efficient

one mover used his phone frequently

men were hard workers

9. Precision & Care

9.07/10

Nationwide Average: 8.01/10

Comment Dots

Big Ben's Moving & Storage consistently demonstrates exceptional carefulness and attention, ensuring possessions remain undamaged throughout the moving process.

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Recent Reviews Mention...

Careful with possessions and did not damage anything.

took extra care with the packing

nothing was damaged in the move

Great Crew Members icon

Great Crew Members

JadenThanks to Jaden and everyone else
Devin, Jaden, Eliwent the extra mile with an oversized piece of furniture
ZacZac was awesome to work with
Pat, Mactook such good care of our things
Justin Dockstader, Blue Kangaroo PackoutzJustin and team were professional and careful
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Big Ben's Moving & Storage

Location
1775 S E Bay Blvd, Provo, UT, 84606
Phone
(801) 866-5922
Link
Google
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