Bill Harris Music
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Summarized Review of Bill Harris Music
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Bill Harris Music is highly regarded for its friendly and knowledgeable staff, superior customer service, and overall great experiences, despite a few disappointments in customer service from some individuals.
Recent Reviews Mention...
“super friendly and answered every question”
“Absolutely amazing service”
“amazing experience with their service”
2. Punctuality
Nationwide Average: 8.07/10
Bill Harris Music generally struggles with being on time, ranging from quick service in rare instances to more common scenarios of not opening the store on time or significant delays in communication.
Recent Reviews Mention...
“they were quick to provide service”
“no one was there to open the store”
“it's two days overdue and I still haven't heard back”
3. Affordability
Nationwide Average: 7.69/10
Bill Harris Music generally offers competitive and fair prices, though a few customers feel their items can be overpriced or significantly higher than other stores.
Recent Reviews Mention...
“charged me a very fair price”
“prices were wonderful”
“it costs 20 dollars for a 7 dollar item at another store”
4. Communication
Nationwide Average: 7.53/10
Bill Harris Music generally excels with numerous reports of excellent customer service and knowledgeability, though there are a handful of grievances about unresponsiveness and perceived rudeness.
Recent Reviews Mention...
“answered every question I had”
“great communication via text and phone calls”
“great customer service”
5. Friendliness
Nationwide Average: 8.91/10
Bill Harris Music predominantly receives high praise for their super friendly and helpful staff, notwithstanding a few complaints regarding unfriendly and unprofessional behavior.
Recent Reviews Mention...
“person there was super friendly”
“manager was awesome and overall experience felt friendly”
“employees were great to work with”
6. Will Hire Again
Nationwide Average: 8.18/10
Bill Harris Music generally receives high praise for its services, though it also has a notable percentage of customers who express significant dissatisfaction and a lack of intent to return.
Recent Reviews Mention...
“absolute best place in town”
“would definitely hire again”
“Would recommend for any of your music needs”
7. Professionalism
Nationwide Average: 8.31/10
Bill Harris Music experiences a mixed range of customer feedback, with some customers praising their knowledge and helpfulness, while others criticize the crew for being unprofessional, unprepared, and disrespectful.
Recent Reviews Mention...
“knew all the ins and outs of each guitar”
“knowledgeable and want to help”
“They will steer you in the right direction”
8. Conflict Handling
Nationwide Average: 4.07/10
Bill Harris Music shows a polarized performance with some customers praising their proactive service while others criticize their refusal to resolve issues.
Recent Reviews Mention...
“Has taken care of anything iv ever needed”
“did not attempt to rectify poor experience”
“refused a return or refund”
Great Crew Members
| Ford | Ford was a pleasure to work with |
| Ford | Ford is willing to show what he does |
| Ford, Kade | provided knowledgeable assistance and pleasant conversation |
| Ford | went above and beyond, sent all the information and pictures needed |
| Ford | helped fix action on guitar for a good price |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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