Arrow Moving & Storage has been in the moving industry for over 80 years, starting as a modest moving company in Cheyenne, WY. Today, they have multiple locations in Cheyenne, WY, Colorado Springs, CO, Salt Lake City, UT, and San Antonio, TX. The company provides local, long-distance, nationwide, and international moving services as a Mayflower Agent. They cater to both residential and commercial moves and also offer specialized moving, warehousing distribution and storage, and free moving quotes. Arrow Moving & Storage is known for its courteous, professional, reliable, and detail-oriented service, ensuring a hassle-free moving experience.
Arrow Moving & Storage Of Utah
About Arrow Moving & Storage Of Utah
Additional Cities Served: West Valley City, Provo, West Jordan, Sandy, Ogden, LaytonShow More >
Moving Services
- Residential Moving
- Office Moving
- Corporate Moving
- International Moving
- Specialized Moving
- Warehousing
- Distribution and Storage
- Free moving quotes
- Fullservice packing
- Unpacking and debris removal
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Summarized Review of Arrow Moving & Storage Of Utah
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Arrow Moving & Storage Of Utah receives overwhelmingly positive feedback for their services, with customers frequently highlighting exceptional and professional service, despite a few accounts of dissatisfaction.
Recent Reviews Mention...
“Movers went above and beyond my expectations”
“worst move I have ever experienced”
“excellent and pleasant service”
2. Punctuality
Nationwide Average: 8.07/10
Arrow Moving & Storage Of Utah mostly received praise for their timeliness and professionalism, though there were a few instances of cancellations and scheduling errors.
Recent Reviews Mention...
“they arrived on time”
“Were extremely professional and timely”
“they were on time for both departure and arrival”
3. Affordability
Nationwide Average: 7.69/10
Arrow Moving & Storage Of Utah receives mixed reviews, with some finding their pricing extremely reasonable, others surprised it wasn't more expensive, and a few considering it the highest bid.
Recent Reviews Mention...
“pricing was extremely reasonable”
“this was the highest bid.”
“thought they would be much more expensive”
4. Communication
Nationwide Average: 7.53/10
Arrow Moving & Storage Of Utah generally receives high praise for their clarity, responsiveness, and continuous updates throughout the moving process, despite a few instances of dissatisfaction regarding handling of delays and after-service communication.
Recent Reviews Mention...
“Communication was good”
“Brian was always in touch”
“communicated well with each other and us”
5. Stick to Prices
Nationwide Average: 5.99/10
Arrow Moving & Storage Of Utah has mixed reviews, with some customers praising their honesty and upfront nature about costs, while others criticize them for not taking responsibility for damages and misleading insurance coverage.
Recent Reviews Mention...
“big SCAM on insurance coverage”
“received a rebate when fewer containers needed”
“they are taking NO responsibility for damages”
6. Speed
Nationwide Average: 8.58/10
Arrow Moving & Storage Of Utah receives overwhelmingly positive feedback for their efficiency, ability to pack and move quickly, and overall quick and professional service, despite a couple of instances where the speed was a concern.
Recent Reviews Mention...
“mind how quick they all were”
“They were quick”
“very efficient yet fast”
7. Friendliness
Nationwide Average: 8.91/10
Arrow Moving & Storage Of Utah consistently demonstrates exceptional courtesy and pleasantness across their team, though there were a couple of mentions of rudeness.
Recent Reviews Mention...
“Movers were courteous”
“delightful every time I spoke with him”
“were excellent and pleasant”
8. Will Hire Again
Nationwide Average: 8.18/10
Arrow Moving & Storage Of Utah overwhelmingly receives high praise and recommendations, suggesting a strong likelihood of repeat business from satisfied clients.
Recent Reviews Mention...
“would never hire them again”
“would hire again”
“highly recommend them and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Arrow Moving & Storage Of Utah overall receives a high commendation with many reviews highlighting their hardworking, efficient, and professional demeanor, despite a few instances of reported unprofessionalism.
Recent Reviews Mention...
“negligent service”
“hardworking and efficient”
“team was professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Arrow Moving & Storage Of Utah generally shows a significant lack of effort in addressing or rectifying issues, despite a couple of instances where claims were handled satisfactorily.
Recent Reviews Mention...
“insurance wouldn't cover, no effort to right a wrong”
“Received no apology, issues not taken seriously.”
“did not attempt to rectify the situation”
11. Precision & Care
Nationwide Average: 8.01/10
Arrow Moving & Storage Of Utah is overwhelmingly praised for their meticulous and careful approach in packing and moving items, with only a few instances of dissatisfaction noted.
Recent Reviews Mention...
“Delicate items were wrapped in blankets”
“stuff was demolished”
“careful with my belongings”
Great Crew Members
Brian | Brian helped with re-routing flawlessly |
Deann | Deann insisted on proper equipment for the move |
Raquel, Jasmine, Tina, Hunter | blew my mind how quick they all were |
Hunter, Musa, Matt | gave excellent service with a great work ethic |
Raquel Carrillo,Jasmine Martinez | they killed the packing in less than expected |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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