Bailey's Logistic Services, a member of the Bailey's Holding Company family, began its journey in 1952. The origins can be traced back to when it was part of Bailey's Moving and Storage—another well-known name among Salt Lake City, UT moving services. The company has since evolved, expanding across multiple locations. Currently headquartered in North Salt Lake, Utah, and Denver, Colorado, Bailey's Logistic Services now specializes in providing high-quality last-mile logistics. Their wide range of services include delivery, installation, unpacking, assembly, and handling returns—all aimed at ensuring a seamless and hassle-free experience for both their customers and clients. Guided by the four pillars of respect, integrity, innovation, and leadership, Bailey's has twice earned the honor of being recognized as the best agent in the region, showcasing their dedication to delivering commendable service.
Bailey's Logistic Services
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Bailey's Logistic Services
Additional Cities Served: Millcreek, Murray, Kearns, Syracuse, Magna, South Salt LakeShow More >
Moving Services
- Dock to Door Delivery
- Last Mile Logistics
- Installation Service
- Assembly Service
- Return Handling
- Large Item Delivery
- Heavy Appliance Delivery
- Special Project Delivery
- Longterm Delivery
- Custom Analytics and tracking
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Summarized Review of Bailey's Logistic Services
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Bailey's Logistic Services elicits polarized opinions, with customers either highly praising the movers' work, speed, and attention to detail or vehemently criticizing the company for its unreliability, poor customer service, and severe operational failures.
Recent Reviews Mention...
“great work by movers”
“great job by movers”
“worst company and deserves to be shut down”
2. Punctuality
Nationwide Average: 8.07/10
Bailey's Logistic Services displays significant inconsistency, receiving high praise for promptness and communication in some cases, while numerous others report frustration over unannounced visits, failure to show up as scheduled, and overall undependability.
Recent Reviews Mention...
“showed up 4x without scheduling/calling ahead”
“wasted my whole day waiting for these people”
“completely ghosted, did not notify me”
3. Communication
Nationwide Average: 7.53/10
Bailey's Logistic Services predominantly struggles with maintaining effective, responsive contact with their clients, despite a few instances of positive feedback regarding their call center service and individual employee efforts.
Recent Reviews Mention...
“no live agent to speak with after 20 minutes”
“great service from call center to delivery”
“communication has been abysmal”
4. Speed
Nationwide Average: 8.58/10
Bailey's Logistic Services generally receives high praise for their fast and efficient service, although there have been notable exceptions where they failed to deliver on time.
Recent Reviews Mention...
“impressed with the speed”
“In and out within 45 minutes”
“super fast and efficient”
5. Friendliness
Nationwide Average: 8.91/10
Bailey's Logistic Services generally receives high praise for their respectful, helpful, and courteous attitude, though there have been isolated complaints of rudeness and refusal to deliver under certain conditions.
Recent Reviews Mention...
“they are friendly”
“they are super friendly and helpful”
“treated me with respect”
6. Will Hire Again
Nationwide Average: 8.18/10
Bailey's Logistic Services appears to have overwhelmingly negative feedback, with a majority of customers expressing dissatisfaction and a lack of desire to reengage their services, despite a few positive reviews praising their proficiency and willingness to rehire.
Recent Reviews Mention...
“worst customer service”
“recommend this company and would hire again”
“would definitely not hire again”
7. Professionalism
Nationwide Average: 8.31/10
Bailey's Logistic Services receives mixed reviews, with experiences ranging from highly professional and helpful to unresponsive, problematic management, and poor handling of issues.
Recent Reviews Mention...
“Super professional”
“very professional and over the top helpful”
“were professional in my home”
8. Conflict Handling
Nationwide Average: 4.07/10
Bailey's Logistic Services appears to have a mixed but generally poor performance, with instances of unresponsiveness and unresolved issues overshadowing the few cases where they made attempts to correct mistakes.
Recent Reviews Mention...
“never returned calls or rectified issues”
“offered a solution for the small dent issue”
“Alyssa arranged delivery on an off day”
9. Precision & Care
Nationwide Average: 8.01/10
Bailey's Logistic Services receives mixed feedback, illustrating instances of both commendable precautions and unfortunate damage during their service.
Recent Reviews Mention...
“took precautions to avoid damaging my home”
“failed to hook up the drainage pipe correctly”
“were very respectful”
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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