Heavy Lift Moving Co. is a full-service moving company based in Salt Lake City, Utah. Their service area extends throughout Northern Utah, servicing Salt Lake, Wasatch, Weber, Davis, and Utah Counties. The company's offerings include local moving, packing and unpacking, and loading and unloading of items. It prides itself on providing high-quality, professional service with a friendly and accommodating team. Also, they offer free standard supplies such as boxes, tape, markers, bubble wrap, and wrapping paper to ease the moving process. Additionally, for those seeking long-distance moving within select cities in Utah, Heavy Lift Moving Co. can prove to be a feasible option.
Heavy Lift Moving Co.
About Heavy Lift Moving Co.
Additional Cities Served: West Valley City, West Jordan, Sandy, Lehi, Millcreek, TaylorsvilleShow More >
Moving Services
- Packing/Unpacking
- Local Moves
- Loading/Unloading
Not Authorized
for Interstate Moves
Last Checked: 12/02/22*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Heavy Lift Moving Co.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Heavy Lift Moving Co. receives negative feedback for reliability and professionalism, though there are isolated instances of faster service and management impressing some customers.
Recent Reviews Mention...
“highly recommend them for their commitment”
“efficient and reliable”
“very good and easy to work with”
2. Punctuality
Nationwide Average: 8.07/10
Heavy Lift Moving Co. demonstrates a consistent struggle with arriving on time, often showing up hours late or not at all, leading to widespread customer dissatisfaction.
Recent Reviews Mention...
“They were on time”
“showed up the next morning”
“they were late and communicated poorly”
3. Affordability
Nationwide Average: 7.69/10
Heavy Lift Moving Co. is criticized for its high and unexpected charges.
Recent Reviews Mention...
“pricing is amazing”
“very very reasonable prices”
“reasonably priced”
4. Communication
Nationwide Average: 7.53/10
Heavy Lift Moving Co. is criticized for its lack of prompt and reliable communication, marked by multiple instances of unreturned calls and messages, including issues with follow-up and addressing customer concerns.
Recent Reviews Mention...
“Good communication”
“great communication by owner/manager and crew”
“poor communication about delays”
5. Stick to Prices
Nationwide Average: 5.99/10
Heavy Lift Moving Co. has mixed feedback, with complaints about unexpected additional charges but also positive remarks for not charging extra for return trips to complete a job.
Recent Reviews Mention...
“process was seamless implies price accuracy”
“we still haven't received a refund for our deposit”
“additional charges not initially mentioned”
6. Speed
Nationwide Average: 8.58/10
Heavy Lift Moving Co. is generally criticized for their slowness and inefficiency, with complaints about not completing moves on time, taking breaks, and losing momentum, despite a single report of a fast job completion.
Recent Reviews Mention...
“The movers were fast”
“Quick, efficient”
“Fast”
7. Friendliness
Nationwide Average: 8.91/10
Heavy Lift Moving Co. receives mixed reviews about their staff, ranging from being extremely rude and disrespectful to being very nice and kind, indicating inconsistency in customer service experiences.
Recent Reviews Mention...
“were courteous”
“friendly!”
“Really nice guys”
8. Will Hire Again
Nationwide Average: 8.18/10
Heavy Lift Moving Co. seems to face significant criticism and dissatisfaction from the majority of its clients, with very few exceptions praising their commitment to customer satisfaction.
Recent Reviews Mention...
“would definitely hire again”
“would definitely use this company again”
“very happy to have used them”
9. Professionalism
Nationwide Average: 8.31/10
Heavy Lift Moving Co. generally falls short, with complaints of unprofessional behavior, lack of preparedness, and carelessness.
Recent Reviews Mention...
“were professional in their conduct”
“packed the truck like wizards”
“professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Heavy Lift Moving Co. generally shows a lack of effort in addressing damages, but there is an instance where a manager notably stepped up to resolve an issue exceptionally.
Recent Reviews Mention...
“no attempt to rectify the situation was made”
“shown zero effort to make this right”
“did not attempt to rectify the situation”
11. Precision & Care
Nationwide Average: 8.01/10
Heavy Lift Moving Co. consistently fails to meet expectations, with various reports of not showing up, incomplete packing, destruction and damage to belongings, including significant items like a smart TV, and causing dings and scratches to walls and furniture.
Recent Reviews Mention...
“oh so gentle on my furniture and boxes”
“respected our items and shrink wrapped everything asked”
“careful with furniture items”
Customer Insights
Local Move Duration: 2 hours from 3 reviews
Great Crew Members
Bond, Jeremy, Paulo | respected items, helpful, and loaded heavy wheelchair |
Bond | Bond was awesome and made the move quick and efficient. |
Bond | Bond and his crew were great |
Bond, Paul | super friendly and accommodating, saved the day |
Bond, Jeremy | polite and packed the truck like wizards |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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