There's a lot to deal with when you have to move, and handling all the logistics can cause a lot of stress. That's where Smart Move Utah comes in; it’s a fully licensed and insured moving company in Salt Lake City. Its movers work hard to help families and businesses with their moving needs in Salt Lake City, UT. Smart Move Utah is an expert in moving both locally and long-distance. It also provides specialized services for pianos and safes. With all this experience, you'd think that you're paying premium rates. However, Smart Move believes professional moving services can still be budget-friendly. It provides experienced and skilled services at affordable prices.
Smart Move Utah
Fabulous
based on 833+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Smart Move Utah
Additional Cities Served: West Valley City, Provo, West Jordan, Orem, Sandy, LaytonShow More >
Moving Services
- Cheap moving services
- Local residential moves
- Longdistance residential moves
- Commercial moves
- Full office moves
- Out of state FTL LTL Freight delivery
- Crating services
- Storage options
- Oversized item moving
- Packing services
Awards
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Summarized Review of Smart Move Utah
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.97/10
Nationwide Average: 8.44/10
Smart Move Utah is overwhelmingly praised for its professionalism, efficiency, and exceptional moving experience, despite a few reports of dissatisfaction.
Recent Reviews Mention...
“great experience with the service”
“Smart Move is the best moving company we've ever experienced”
“Rich was willing to squeeze me into his busy schedule”
2. Punctuality
8.38/10
Nationwide Average: 8.07/10
Smart Move Utah generally excels, with most customers praising their on-time arrivals and effective communication when delays occur, though they have faced a few instances of tardiness.
Recent Reviews Mention...
“he moved heaven and earth and got my pod to me fast”
“showed up an hour late”
“They managed to come out to us the very next day.”
3. Affordability
8.92/10
Nationwide Average: 7.69/10
Smart Move Utah overwhelmingly impresses most customers with its fair pricing, reasonable rates, and lack of hidden costs, despite a few dissenting voices regarding unexpected charges.
Recent Reviews Mention...
“company rates are the best I found”
“Pricing was great”
“Pricing was more than fair for the excellent service and work received.”
4. Communication
8.11/10
Nationwide Average: 7.53/10
Smart Move Utah generally excels in responsiveness and maintaining excellent contact with customers, though a few reports of unresponsiveness and follow-up issues slightly mar an otherwise commendable performance.
Recent Reviews Mention...
“Matt was so helpful and communicative”
“they never followed up with a quote”
“customer service can't be beat”
5. Stick to Prices
7.34/10
Nationwide Average: 5.99/10
Smart Move Utah generally maintains a consistent adherence to their initial quotes, but there have been notable instances of significant discrepancies and unexpected charges that have marred their reputation in this aspect.
Recent Reviews Mention...
“didn't charge extra, handled hiccup with grace”
“Pricing was fair, implying they stuck to their quoted prices.”
“discounted the price even more for inconvenience”
6. Speed
8.99/10
Nationwide Average: 8.58/10
Smart Move Utah is overwhelmingly praised for their efficiency and fast service, despite a few mentions of delays.
Recent Reviews Mention...
“unloaded the pod the afternoon I contacted them”
“hard working and efficient”
“Brought an extra guy to expedite the move, done quickly.”
7. Friendliness
9.4/10
Nationwide Average: 8.91/10
Smart Move Utah consistently receives glowing testimonials for their professional, polite, and personable team, with only rare exceptions of negative behavior.
Recent Reviews Mention...
“workers were very nice”
“these guys were some of the nicest, respectful”
“Rich was friendly and pleasant”
8. Will Hire Again
8.64/10
Nationwide Average: 8.18/10
Smart Move Utah has overwhelmingly positive feedback, demonstrating that the vast majority of clients would highly recommend its services and intend to use them for future moves, despite a few instances of dissatisfaction.
Recent Reviews Mention...
“Highly recommend and would hire again”
“will absolutely be the company we call”
“would work with Matt Irvine again”
9. Professionalism
8.58/10
Nationwide Average: 8.31/10
Smart Move Utah consistently receives praise for their hard-working, careful, and professional team, despite a few reports of unprofessionalism.
Recent Reviews Mention...
“workers were very professional”
“careful and hardest working movers I've ever seen”
“shows care about customers and values employees”
10. Conflict Handling
6.34/10
Nationwide Average: 4.07/10
Smart Move Utah shows a generally proactive attitude towards addressing and rectifying issues encountered by customers, despite a few instances of dissatisfaction.
Recent Reviews Mention...
“helped work through the BS with the contracting company”
“does not try to make things right”
“Went above and beyond to help after being scammed by another company.”
11. Precision & Care
8.92/10
Nationwide Average: 8.01/10
Smart Move Utah generally receives high praise for their meticulous and respectful approach to moving belongings, though there are a few instances of dissatisfaction related to damage.
Recent Reviews Mention...
“carefully moved everything without dinging walls”
“nothing was broken during the moves”
“dinged up walls indicate poor handling of items”
Customer Insights
Cost: $ 506.00 from 3 reviews
Local Move Duration: 5 hours from 18 reviews
Great Crew Members
| Matt Irvine | went above and beyond during the move |
| Rich | Rich was willing to squeeze me in and was friendly |
| Matt | came out to help get the job done |
| Jake, Joe, Jason, Fran | They were amazing |
| Matt, Jason, Fran, Jonny, Brian, AJ | They all exhibited professionalism, speed, and care. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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