Wasatch Transfer Moving & Storage is a full-service moving company that has been in business since 2001, serving the Salt Lake City and Park City areas in Utah. As a locally-owned business, they provide residential and commercial moving services, including moving across town or across the country, packaging services, storage services, office moving, and retail store moving. Wasatch Transfer has a reputation for exceptional customer service and focuses on safely transferring clients' valuable items, whether they are personal possessions or office furniture. Their experience and client-first approach distinguishes them from other moving companies in the region.
Wasatch Transfer Moving & Storage
About Wasatch Transfer Moving & Storage
Additional Cities Served: West Valley City, West Jordan, Sandy, Millcreek, Taylorsville, MurrayShow More >
Moving Services
- Residential Moving
- Commercial Moving
- Longdistance moving
- Local moving
- Packaging services
- Storage services
- Office moving
- Retail store moving
- Furniture and antique moving
- Placement and Installation services
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Summarized Review of Wasatch Transfer Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Wasatch Transfer Moving & Storage receives mixed reviews with some customers describing exceptional service and moving experiences while others criticize the company for unprofessionalism and handling issues.
Recent Reviews Mention...
“Positive moving experience”
“super helpful and efficient”
“Extremely friendly, helpful and accommodating service ”
2. Punctuality
Nationwide Average: 8.07/10
Wasatch Transfer Moving & Storage generally meets expectations with timely arrivals, despite an isolated incident of delay.
Recent Reviews Mention...
“got everything unloaded all in one morning”
“guys arrived on time”
“Movers were punctual ”
3. Affordability
Nationwide Average: 7.69/10
Wasatch Transfer Moving & Storage has received mixed feedback, with some praising its value while others criticize unexpected charges and going significantly over the estimated budget.
Recent Reviews Mention...
“cost $1500 more than quoted”
“the bid was competitive but final charges were high”
“extremely expensive due to price change”
4. Communication
Nationwide Average: 7.53/10
Wasatch Transfer Moving & Storage has received mixed but mostly negative feedback, highlighting issues with unresponsiveness and poor management follow-up, despite a few instances of professionalism and courtesy.
Recent Reviews Mention...
“crew was very polite”
“could not get them to respond”
“great communication”
5. Stick to Prices
Nationwide Average: 5.99/10
Wasatch Transfer Moving & Storage consistently fails to adhere to initial estimates, often charging for unworked time, packing hours, and travel, along with additional fees, leading to charges significantly over the original quotes.
Recent Reviews Mention...
“price increased by $1500 from the original quote”
“did not stick to the quoted price”
“did not stick to the quoted price”
6. Speed
Nationwide Average: 8.58/10
Wasatch Transfer Moving & Storage is criticized for charging for unworked time and inefficiency due to poorly packed trucks necessitating additional trips.
Recent Reviews Mention...
“moved in a timely manner”
“wasted no time in move”
“Efficient move ”
7. Friendliness
Nationwide Average: 8.91/10
Wasatch Transfer Moving & Storage generally receives positive feedback for courteous and pleasant interactions, although there have been isolated incidents of less professional behavior.
Recent Reviews Mention...
“very polite crew”
“Extremely friendly service ”
“easy to work with”
8. Will Hire Again
Nationwide Average: 8.18/10
Wasatch Transfer Moving & Storage has mixed reviews, with some customers highly likely to rehire due to excellent service and positive experiences, while a significant number express dissatisfaction and a clear unwillingness to engage their services again.
Recent Reviews Mention...
“would highly recommend”
“Positive moving experience”
“Looking forward to working with them again ”
9. Professionalism
Nationwide Average: 8.31/10
Wasatch Transfer Moving & Storage generally faces criticism for unprofessional behavior, including carelessness with belongings and inappropriate conduct, despite a couple of instances of positive feedback.
Recent Reviews Mention...
“polite and efficient displays professionalism”
“Professional service on-site ”
“unprofessional email sent to our designers”
10. Conflict Handling
Nationwide Average: 4.07/10
Wasatch Transfer Moving & Storage generally exhibits poor responsiveness and a lack of commitment to resolving customer complaints and compensating for damage, with a few instances of partial remediation not significantly altering the predominantly negative perception.
Recent Reviews Mention...
“did not help us resolve the issue”
“did every possible thing to solve the problem”
“No attempt made to repair the damaged bed”
11. Precision & Care
Nationwide Average: 8.01/10
Wasatch Transfer Moving & Storage generally receives negative feedback, with multiple reports of damaged items and careless behavior, despite a few customers expressing satisfaction with their organization and attentiveness.
Recent Reviews Mention...
“handled our items with care”
“carefully loading up my entire house”
“Great care and attention to detail by movers ”
Great Crew Members
Christian, George | Great care, efficient and professional |
Hayes | Hayes did an excellent job setting up the move quickly |
Travis | Travis had outstanding customer service |
Tyler, Josh, Daniel, PJ, Sterling | great help and made the process smooth |
Hayes | always ready to help, responsive, efficient, honest |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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