Helping Hands Moving and Maids is one of Utah's premier moving companies with locations in South Sandy, West Valley, Salt Lake City, UT, and Provo. It’s a family-owned business with years of experience in the relocation industry. Helping Hands Moving and Maids use safe and efficient vehicles to provide thorough and courteous service with teams of movers who work quickly so you can get on your way as soon as possible. Helping Hands Moving and Maids come equipped for home or office moves with packing supplies, dollies, furniture pads, and anything needed to make sure your belongings remain pristine while being transported from one place to another.
Helping Hands Moving and Maids
About Helping Hands Moving and Maids
Additional Cities Served: West Valley City, West Jordan, Orem, Sandy, South Jordan, LehiShow More >
Moving Services
- FullService Moving Services
- Loading Moving Services
- Unloading Moving Services
- Packing Moving Services
- Delivery Services in Utah
- Dump Runs in Utah
- Cleaning Services
Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Helping Hands Moving and Maids
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Helping Hands Moving and Maids generally receives very positive reviews with numerous customers recommending their services and praising their efficiency and professionalism, though there are some significant negative remarks regarding dissatisfaction with service and encounters perceived as dishonest.
Recent Reviews Mention...
“would highly recommend this company ”
“poor overall moving service”
“terrible experience with the service”
2. Punctuality
Nationwide Average: 8.07/10
Helping Hands Moving and Maids generally receives high praise for their timeliness, with numerous reviews highlighting their on-time arrivals and the professionalism associated with their scheduling, although a few experiences of late arrivals and rescheduling issues have been noted.
Recent Reviews Mention...
“do better with confirming when they are coming”
“took way longer than it should have”
“they showed up hours late”
3. Affordability
Nationwide Average: 7.69/10
Helping Hands Moving and Maids has received mixed reviews with a notable number of customers finding their services reasonably priced and good value for money, while others have expressed dissatisfaction due to perceived overcharging and unexpected price changes.
Recent Reviews Mention...
“had to rent another truck due to wasted space”
“prices are a bit high”
“they overcharged me”
4. Communication
Nationwide Average: 7.53/10
Helping Hands Moving and Maids appears to have mixed feedback, with instances of praise for ease of booking, responsiveness, and professional phone service contrasting sharply with numerous complaints regarding unresponsiveness, rudeness, and issues with follow-ups and call-backs.
Recent Reviews Mention...
“unhelpful response from manager”
“making the appointment was real easy”
“had to check if they were coming”
5. Stick to Prices
Nationwide Average: 5.99/10
Helping Hands Moving and Maids has received mixed feedback, with some customers commending them for being upfront about pricing and no hidden fees, while several others express dissatisfaction due to experiences of being overcharged or charged more than the initially quoted price, leading to disputes over the final cost.
Recent Reviews Mention...
“break contracts, threatening behavior”
“feels like a scam”
“paid full price despite the delay”
6. Speed
Nationwide Average: 8.58/10
Helping Hands Moving and Maids generally receives high praise for quick and efficient service, though there are a few mentions of inefficiency and unnecessary delays.
Recent Reviews Mention...
“inefficient packing resulted in needing another truck”
“very quick”
“kept taking unnecessary breaks”
7. Friendliness
Nationwide Average: 8.91/10
Helping Hands Moving and Maids overwhelmingly receives praise for their respectful and personable service, with numerous mentions of their professionalism and pleasant demeanor, although there are a few isolated complaints about unfriendly behavior.
Recent Reviews Mention...
“Olly and Jared were excellent”
“complained about moving to the 4th floor, unfriendly behavior”
“great personality”
8. Will Hire Again
Nationwide Average: 8.18/10
Helping Hands Moving and Maids receives strong endorsements and high levels of satisfaction from many customers, though there is a notable segment of clients who have had negative experiences and state they would not use the service again.
Recent Reviews Mention...
“would highly recommend this company and would hire again ”
“will NEVER use them again”
“I would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Helping Hands Moving and Maids receives mixed feedback with some complaints of unprofessional behavior but also numerous praises highlighting the team's professionalism, efficiency, and courtesy in their duties.
Recent Reviews Mention...
“implied unprofessional by breaking contracts”
“lack of professionalism”
“unprofessional behavior overall”
10. Conflict Handling
Nationwide Average: 4.07/10
Helping Hands Moving and Maids has a predominantly negative customer sentiment, with numerous reports of dismissive management, a lack of effort to address or apologize for issues, and failure to follow through on guarantees or rectify damages, albeit with a few exceptions where they took positive actions to resolve issues.
Recent Reviews Mention...
“manager's response was dismissive”
“did not stand by their guarantee”
“haven't responded about filing an insurance claim”
11. Precision & Care
Nationwide Average: 8.01/10
Helping Hands Moving and Maids has received mixed feedback, with several reports of carelessness and damaged items contrasted by numerous affirmations of respectful and cautious handling of client belongings.
Recent Reviews Mention...
“do not own damages caused by movers”
“wood items are broken”
“they broke my computer monitor and scratched furniture”
Customer Insights
Cost: $ 531.00 from 8 reviews
Hourly Minimum: 3 hours from 3 reviews
Local Move Duration: 3 hours from 12 reviews
Great Crew Members
Seth, Chris, Ali | they were outstanding during the move |
Seth, Olly | wonderful job |
Olly, Jared | excellent movers and very quick |
Derick, Jared | both great |
Jr | Jr was one of the movers involved in the problematic move |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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