Mesa Moving and Storage is a local moving company with a location in Salt Lake City, Utah providing local and long-distance relocation services. It is also a partner of United Van Lines giving it access to more than 800 reputable partners all over the world. Founded in 1981, Mesa Moving and Storage has decades of experience in the moving industry providing fast, reliable, and affordable relocation services for both residential and commercial customers. It also believes in reducing its carbon footprint by adopting energy-efficient utilities in its facilities and working in conjunction with the SmartWay Program to reduce greenhouse gas emissions.
Mesa Moving and Storage
About Mesa Moving and Storage
Additional Cities Served: West Valley City, Provo, West Jordan, Sandy, Ogden, LaytonShow More >
Moving Services
- Professional packing for local and longdistance moves
- Office moves
- Warehouse and distribution center moves
- Residential and household moves
- Corporate relocation
- Moving logistics
- Warehousing and storage solutions
- Cheap moving services
- Local moving services
- Longdistance moving services
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Summarized Review of Mesa Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Mesa Moving and Storage generally provides exceptional moving services, with numerous enthusiastic endorsements of their professionalism, efficiency, and the positive experiences of their clients, despite a few reports of dissatisfaction related to management and professionalism.
Recent Reviews Mention...
“horrible management and unprofessionalism”
“everything was bad except for the actual movers”
“terrible company”
2. Punctuality
Nationwide Average: 8.07/10
Mesa Moving and Storage generally displays strong performance with several instances of early arrivals and on-time services, although a few reports of delays and communication issues slightly tarnish an otherwise commendable record.
Recent Reviews Mention...
“They were punctual”
“they were late and communication was poor”
“They were on time”
3. Affordability
Nationwide Average: 7.69/10
Mesa Moving and Storage receives mixed feedback but leans more towards being viewed as expensive or overpriced by a majority of reviewers.
Recent Reviews Mention...
“the bid was over $2,000 less than others”
“very expensive for the service received”
“good value suggests affordability”
4. Communication
Nationwide Average: 7.53/10
Mesa Moving and Storage demonstrates a starkly dual narrative, with a significant portion of clients highlighting responsive, clear, and courteous interaction, particularly during the moving process, while another distinct segment of customers reports a series of communication failures, including unresponsiveness and lack of professionalism, indicating an inconsistent communication experience across the board.
Recent Reviews Mention...
“not responding to messages and emails”
“coordinator was not knowledgable”
“supervisor knew nothing”
5. Stick to Prices
Nationwide Average: 5.99/10
Mesa Moving and Storage generally struggles, with numerous clients indicating situations of price inflation, additional charges, and miscommunication, despite a few exceptions where the company honored their original quotes.
Recent Reviews Mention...
“had to requote”
“avoid properly compensating despite insurance claim”
“no mention of departing from the quoted price”
6. Speed
Nationwide Average: 8.58/10
Mesa Moving and Storage generally receives high praise for their quick and efficient moving services, despite a few instances of delays and extended delivery times.
Recent Reviews Mention...
“Finished job significantly faster than expected”
“got it done fast”
“worked quick and efficient”
7. Friendliness
Nationwide Average: 8.91/10
Mesa Moving and Storage overwhelmingly receives praise for their pleasant, courteous, and accommodating service, despite a few instances of noted rudeness or unprofessional behavior.
Recent Reviews Mention...
“Rude coordinator”
“had a good time thru it all”
“Very kind and personable people”
8. Will Hire Again
Nationwide Average: 8.18/10
Mesa Moving and Storage overwhelmingly garners positive sentiment with a vast majority of customers expressing great satisfaction, a strong willingness to rehire, and high recommendations, despite a small contingent of displeased clients citing various concerns.
Recent Reviews Mention...
“would not hire again due to lack of response”
“this company is terrible”
“would not use this service again”
9. Professionalism
Nationwide Average: 8.31/10
Mesa Moving and Storage overwhelmingly receives praise for their professionalism, hard work, and polite behavior, despite a small number of reports regarding unprofessional conduct and carelessness with customers' belongings.
Recent Reviews Mention...
“Rude and unprofessional”
“no care for customers or valuable items”
“very professional and take great pride in what they do”
10. Conflict Handling
Nationwide Average: 4.07/10
Mesa Moving and Storage has demonstrated a stark inconsistency, with instances of exceptional service overshadowed by numerous accounts of negligence and refusal to adequately address or compensate for damages.
Recent Reviews Mention...
“not paying for the service call and repairs”
“insensitive to experience and unreasonable settlement”
“promptly repaired a chipped window shutter”
11. Precision & Care
Nationwide Average: 8.01/10
Mesa Moving and Storage generally receives high praise for their careful and protective approach, though there are notable incidents of damage and dissatisfaction among some customers.
Recent Reviews Mention...
“clock was damaged in the move”
“lost items and did permanent damage”
“Treated our things carefully”
Customer Insights
Cost: $ 12367.00 from 3 reviews
Local Move Duration: 5 hours from 4 reviews
Interstate Move Duration: 13 days from 7 reviews
Great Crew Members
Big T, Malcolm | they made the moving experience stress-free |
Diego | Diego and team were hard workers |
Diego, Roman, Jeremias, Clovis, David | great work and super friendly |
Andy, Adrian, Drew, Javie | Andy organized and packed items, crew was focused and hardworking |
Joe, Javi, Andy | awesome, hardworking, problem-solving, worked well together |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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