Chase Moving and Storage is a full-service moving company based in Essex Junction, Vermont, and has been in business since 1908. They serve the areas of Burlington, Colchester, Middlebury, Montpelier, Shelburne, Stowe, and Williston. As an experienced mover serving Burlington, VT, Chase Moving and Storage offers services to both residential and commercial customers, including local moves, long-distance moves, international moves, in-building moves, corporate relocations, packing and unpacking, safe and secure transport, storage facility rental, and asset distribution for trust companies. The company is fully licensed, bonded, and insured, with staff being certified and background checked. Chase Moving and Storage also offers emergency and last-minute moving help.
Chase Moving and Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Chase Moving and Storage
Additional Cities Served: South Burlington, Rutland, Essex Junction, Montpelier, Winooski, St. AlbansShow More >
Moving Services
- Local moves
- Longdistance moves
- International moves
- Inbuilding moves
- Corporate relocations
- Packing and unpacking
- Safe and secure transport
- Storage facility rental
- Asset distribution for trust companies
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Chase Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Chase Moving and Storage receives mixed reviews with several customers praising its great work and superb service, while a significant number express strong dissatisfaction with their experiences, citing issues such as overcharges, damaged belongings, and poor customer service.
Recent Reviews Mention...
“made a terrible mistake hiring them”
“outraged by significant price increase and issues”
“outraged with the significant overcharge”
2. Punctuality
Nationwide Average: 8.07/10
Chase Moving and Storage seems to have a mix of experiences with several customers finding them very prompt, counterbalanced by numerous complaints about significant delays and failures to meet scheduled times.
Recent Reviews Mention...
“they were on time”
“were on time”
“The team is prompt”
3. Affordability
Nationwide Average: 7.69/10
Chase Moving and Storage generally receives negative feedback for often significant discrepancies between quotes and final charges, although a few customers consider their pricing to be fair or competitive.
Recent Reviews Mention...
“final charges significantly higher than quote”
“very surprised/outraged by the 34% price increase”
“very expensive”
4. Communication
Nationwide Average: 7.53/10
Chase Moving and Storage consistently struggles with clear and professional interactions, receiving numerous complaints about poor communication, unresponsiveness, and rudeness, despite a few commendable reports highlighting positive engagements with certain staff members.
Recent Reviews Mention...
“poor communication about additional charges”
“Kevin takes no responsibility and blames us”
“customer service was either nonexistent or rude”
5. Stick to Prices
Nationwide Average: 5.99/10
Chase Moving and Storage predominantly receives criticism for not adhering to their initial estimates, often charging significantly more than what was initially quoted.
Recent Reviews Mention...
“forfeited deposit without prior clear communication”
“final price was 34% higher than the estimate”
“over $1200 increase from the quote”
6. Speed
Nationwide Average: 8.58/10
Chase Moving and Storage generally received mixed reviews, but a significant number of clients experienced slow and inefficient services, highlighting issues such as delays and prolonged packing times.
Recent Reviews Mention...
“crew was inefficient, possibly due to being tired”
“move quickly”
“move was slow”
7. Friendliness
Nationwide Average: 8.91/10
Chase Moving and Storage generally receives high praise for their personable and easy-to-work-with team, despite a few negative experiences highlighting defensiveness, disrespect, and rudeness from some staff members.
Recent Reviews Mention...
“Everyone is so personable and easy to work with”
“The team is friendly”
“they are friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Chase Moving and Storage has received strongly polarized feedback, with numerous customers expressing a definitive unwillingness to rehire or recommend, countered by an equally strong contingent praising the company and expressing eagerness to use their services again.
Recent Reviews Mention...
“would not hire them again”
“would not hire this company again”
“would not recommend or hire this company again”
9. Professionalism
Nationwide Average: 8.31/10
Chase Moving and Storage receives mixed feedback, with several praising the team's professionalism and efficiency, while many others criticize their unprofessional behavior and lack of customer service.
Recent Reviews Mention...
“unprofessional behavior and blaming the customer”
“crew was unprofessional and inefficient”
“professional, even with last minute large items”
10. Conflict Handling
Nationwide Average: 4.07/10
Chase Moving and Storage overwhelmingly exhibits a lack of effort and commitment to address and correct their mistakes, showing little to no inclination towards resolving disputes or operational failures, despite a singular instance of positive feedback.
Recent Reviews Mention...
“did not right the wrong of forfeiting deposit”
“blamed us for their inefficiencies and mistakes”
“shady business practices”
11. Precision & Care
Nationwide Average: 8.01/10
Chase Moving and Storage has received mixed feedback, with a notable number of customers reporting damaged or destroyed items despite others citing satisfactory and careful service.
Recent Reviews Mention...
“furniture was broken or damaged”
“belongings damaged or destroyed”
“contents were handled well, no issues or damage”
Customer Insights
Cost: $ 5798.00 from 4 reviews
Great Crew Members
| Joey | Thanks Joey |
| Ron,Kevin | Ron drove the truck and unloaded, Kevin had great communication |
| Chase, Kevin, Ron | Chase, Kevin, and Ron were part of the moving process |
| Ron, Kevin | Ron drove and unloaded, Kevin great communication |
| Ron, Kristie | had great experiences, would highly recommend |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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