Caspermovers

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Exceptional
based on 564+ data points
Circle Info

About Caspermovers

Casper Movers is a family-owned moving company serving Washington DC, DC, Delaware, Maryland, and Virginia since 2005. With over 30 years of experience, they offer professional residential and commercial moving services, including local and long-distance moves. The company's services feature packing, transportation, and unpacking of belongings, and they can handle last-minute requests. Their experienced professionals ensure customers' belongings are handled with care and provide a stress-free moving experience. Casper Movers offers discounts for senior citizens, military personnel, law enforcement, medical emergency, and firefighters. They provide free in-home estimates and are known for their prompt, affordable, and quality services.

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Moving Services

  • Prompt and Affordable Moving Services
  • FullService Moving Services
  • LongDistance Moving Services
  • Local and LongDistance Movers
  • Residential and Commercial Moving Services
  • Packing, Transportation, and Unpacking Services
  • Discounts for Senior Citizens, Military Personnel, Law Enforcement, Medical Emergency Personnel, and Firefighters
  • SameDay InHome Estimate Services
  • LastMinute Emergency Moves
  • Cheapest Mover in Town

Awards

Top 10 Movers in Washington DC, DC 2024 award

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Summarized Review of Caspermovers

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

9.41/10

Nationwide Average: 8.44/10

Comment Dots

Caspermovers receives overwhelmingly positive feedback for their top-notch, professional, and efficient moving services, despite a few instances of planning issues and delays.

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Recent Reviews Mention...

best moving company and always impressed

great job by movers

very responsive and professional

2. Punctuality

9.41/10

Nationwide Average: 8.07/10

Comment Dots

Caspermovers is overwhelmingly praised for their promptness and reliability, with nearly all reviews highlighting their on-time arrivals and professional efficiency despite a single mention of a delay.

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Recent Reviews Mention...

they came on time

They were prompt

they were on time

3. Affordability

9.16/10

Nationwide Average: 7.69/10

Comment Dots

Caspermovers is highly regarded for its reasonable and competitive pricing, with most customers praising the company for its fair rates and cost-effectiveness, despite a rare mention of an invoice exceeding an estimate.

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Recent Reviews Mention...

best price in the area

prices/fees were affordable and fair

Thomas was very reasonable and affordable

4. Communication

8.88/10

Nationwide Average: 7.53/10

Comment Dots

Caspermovers generally excels in providing timely, helpful, and responsive interactions, although there was an isolated issue with repeated payment requests.

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Recent Reviews Mention...

quick response

Very responsive

staff is friendly and helpful

5. Stick to Prices

8.55/10

Nationwide Average: 5.99/10

Comment Dots

Caspermovers is highly regarded for their consistency and reliability, with the vast majority of customers reporting costs that matched or closely aligned with their initial estimates, despite a single report of a significant discrepancy.

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Recent Reviews Mention...

doesn’t have hidden fees, hidden charges

provide firm quotes

stuck to the fair price they offered

6. Speed

9.75/10

Nationwide Average: 8.58/10

Comment Dots

Caspermovers consistently impressed customers with their quick, efficient work, completing moves in record times without wasting any time, indicative of their high efficiency and professionalism.

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Recent Reviews Mention...

quickly and expertly get everything packed and loaded

fast and professional

gets the job done quick

7. Friendliness

9.41/10

Nationwide Average: 8.91/10

Comment Dots

Caspermovers consistently receives high praise for their crew's niceness, professionalism, and courteous demeanor, making interactions always a joy.

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Recent Reviews Mention...

all around great job

staff is friendly

crew were friendly

8. Will Hire Again

9.25/10

Nationwide Average: 8.18/10

Comment Dots

Caspermovers receives overwhelmingly positive feedback, with the majority of customers expressing their intention to use their services again and recommending them to others, albeit there are a couple of dissatisfactions noted.

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Recent Reviews Mention...

would definitely hire again

recommend this company and would hire again

Highly recommend and would hire again

9. Professionalism

9.49/10

Nationwide Average: 8.31/10

Comment Dots

Caspermovers consistently demonstrates exceptional professionalism, efficiency, and a caring attitude, receiving high praise for their conduct and expertise throughout the moving process.

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Recent Reviews Mention...

expertly get everything packed and loaded

fast and professional

professional in handling the emergency move

10. Conflict Handling

7.17/10

Nationwide Average: 4.07/10

Comment Dots

Caspermovers generally demonstrates a strong commitment to resolving issues, as evidenced by actions such as replacing missing parts and adjusting service based on unforeseen circumstances, despite an isolated incident of refusing to file an insurance claim.

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Recent Reviews Mention...

promised to replace misplaced iPhone charger

fixed a broken screen door hinge without being asked

Thomas righted wrongs, like replacing screws

11. Precision & Care

9.37/10

Nationwide Average: 8.01/10

Comment Dots

Caspermovers generally receives high praise for their meticulousness and attentiveness, despite a few cases of minor damage and one significantly negative experience.

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Recent Reviews Mention...

wrapped everything to protect during the move

took great care of our belongings

belongings were safely loaded and delivered

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Customer Insights

Local Move Duration: 4 hours from 7 reviews

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Great Crew Members

Mary,KenThanks for everything
Thomasphenomenal crew led by Thomas
Thomaspromised to replace misplaced iPhone charger, amazing crew
Thomasprovided first-rate service
Thomaswent out of his way, loaded truck quickly
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Caspermovers

Location
2800 Eisenhower Ave # 220, Alexandria, VA, 22314
Phone
(202) 550-6248
Link
Google
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