Located in Virginia, Fairfax Transfer and Storage is a seasoned moving company offering a wide range of moving services since 1959. Recognized as an enduring presence in the Northern Virginia region, they offer a diverse range of moving solutions including residential moving, commercial moving, long-distance moving, local moving, as well as some ancillary services like storage services, packing services, and white glove delivery services. With a strong reputation built over the years, they have successfully completed over 40,000 damage-free moves throughout Northern Virginia and the D.C. Metro area. Their dedication to efficient and safe relocation is evident in the way they provide their services. Every member of their team is an experienced, coordinated professional, giving you the confidence that your belongings are moved quickly and safely. Interested in knowing more about movers in Alexandria, VA? Visit our page for more information.
Fairfax Transfer and Storage
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About Fairfax Transfer and Storage
Additional Cities Served: Manassas, Fairfax, Culpeper, Vienna, Front Royal, Falls ChurchShow More >
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Moving Services
- Residential Moving
- Commercial Moving
- Long Distance Moving
- Local Moving
- Storage Services
- Packing Services
- White Glove Delivery Service
- Interstate Movers
- Interstate Movers
- Packing services
Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Fairfax Transfer and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Fairfax Transfer and Storage generally excels, evidenced by widespread praise for their professionalism, efficiency, and customer service, although there are isolated reports of unprofessional conduct and dissatisfaction.
Recent Reviews Mention...
“great service by crew”
“great work by movers”
“Esau, Melvin, Javier and Carlos did amazing job”
2. Punctuality
Nationwide Average: 8.07/10
Fairfax Transfer and Storage generally excels at arriving on time or making efforts to accommodate schedules, despite a few instances of delays and communication issues.
Recent Reviews Mention...
“they were on time”
“they showed up on time”
“they were on time”
3. Affordability
Nationwide Average: 7.69/10
Fairfax Transfer and Storage generally offers services at a reasonable cost that surprises customers positively, with a majority finding their pricing competitive and lower than expected, despite one account of the final cost being much higher than the estimate.
Recent Reviews Mention...
“feel the cost is reasonable”
“perceived the service as expensive for a small move”
“final cost much higher than estimate”
4. Communication
Nationwide Average: 7.53/10
Fairfax Transfer and Storage generally provides positive experiences with responsiveness and helpfulness, though there are some significant concerns regarding rudeness and lack of timely updates.
Recent Reviews Mention...
“great customer service”
“very communicative”
“Scott was pleasant, very responsive, and provided needed documents”
5. Stick to Prices
Nationwide Average: 5.99/10
Fairfax Transfer and Storage generally excels, with most customers reporting no hidden fees and costs closely matching or even undercutting initial estimates.
Recent Reviews Mention...
“Did not stick to moral and ethical standards.”
“estimate matched the final payment”
“final cost exceeded the estimated range”
6. Speed
Nationwide Average: 8.58/10
Fairfax Transfer and Storage is highly praised for their quick and efficient moving services, despite a couple of reports of longer than expected move times.
Recent Reviews Mention...
“Friendly and fast service”
“quick and efficient service”
“move was quick even with a ton of stuff”
7. Friendliness
Nationwide Average: 8.91/10
Fairfax Transfer and Storage generally provides a highly pleasant and professional customer service experience, despite a few instances of perceived disrespect and unprofessional behavior.
Recent Reviews Mention...
“they were very respectful”
“Crew was friendly”
“very friendly guy”
8. Will Hire Again
Nationwide Average: 8.18/10
Fairfax Transfer and Storage overwhelmingly receives positive feedback, indicating a strong likelihood of repeat business despite a few negative experiences.
Recent Reviews Mention...
“recommend this company and would hire again”
“would hire Esau, Melvin, Javier, and Carlos again”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Fairfax Transfer and Storage receives overwhelmingly positive feedback, with most clients highlighting their professionalism, hard work, and courteous behavior, despite a few instances of dissatisfaction regarding professionalism and conduct.
Recent Reviews Mention...
“very respectful and remembered special circumstances”
“Esau, Melvin, Javier, and Carlos were professional”
“conducted themselves professionally”
10. Conflict Handling
Nationwide Average: 4.07/10
Fairfax Transfer and Storage demonstrates a varied commitment, with several instances of proactive and accommodating resolutions, despite also having issues with initially unaddressed grievances.
Recent Reviews Mention...
“dragged feet in resolving floor damage issue”
“no efforts shown to resolve issues post-move”
“stayed later than they were scheduled to help”
11. Precision & Care
Nationwide Average: 8.01/10
Fairfax Transfer and Storage overwhelmingly demonstrates a high standard of professionalism and attentiveness, ensuring that items are moved without damage, despite a few instances of customer dissatisfaction.
Recent Reviews Mention...
“took great care in protecting our brand new floors and walls/ceilings”
“piano moved with minimal damage but floor was damaged”
“very careful, made sure nothing gets damaged”
Customer Insights
Cost: $ 937.00 from 3 reviews
Hourly Minimum: 3 hours from 4 reviews
Local Move Duration: 3.5 hours from 19 reviews
Great Crew Members
Esau, Melvin, Javier, Carlos | Friendly and fast service |
Juan,William,David | great service tanks you crew |
Juan | planned well and protected floors and walls, very respectful |
Troy,Ron,David | did an amazing job with pick up and delivery |
Juan,William | deserved praise for awesome job and care |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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