Two Men and a Truck is a nationwide, full-service moving company with more than 35 years of experience. They are renowned for their comprehensive home and business relocation services, packing and unpacking, and junk removal services. Trained professionals with top-of-the-line equipment work diligently to surpass customer expectations. The company also caters for local, long-distance, and international moves and offers storage solutions. As a company based in Washington DC, they contribute significantly to the pool of high-quality movers serving Washington DC, DC. Two Men and a Truck's commitment extends beyond moving your possessions safely; they tailor their services to fit individual moving needs. Interestingly, Two Men and a Truck have successfully expanded their services with over 350 locations worldwide.
Two Men and a Truck
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Two Men and a Truck
Additional Cities Served: Alexandria, Herndon, Fairfax, Culpeper, Vienna, Falls ChurchShow More >
Moving Services
- Local moving
- Junk removal
- Storage
- Longdistance moving
- Packing services
- Boxes & supplies
- Cheap moving
- Commercial moving
- Furniture moving
- Appliance moving
Awards
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Summarized Review of Two Men and a Truck
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Two Men and a Truck generally falls short of expectations, with numerous reports of unprofessional behavior, damage to possessions, and disappointing experiences, despite a few instances of commendation for professionalism and service.
Recent Reviews Mention...
“greatly impressed with moving experience”
“best of the best”
“awesome with our last minute office move”
2. Punctuality
Nationwide Average: 8.07/10
Two Men and a Truck generally fails to arrive on time, with numerous reports of significant delays and overall slow service.
Recent Reviews Mention...
“arrival of the men was timely”
“on time for the moves”
“came through with flying colors just before Christmas”
3. Affordability
Nationwide Average: 7.69/10
Two Men and a Truck is perceived as significantly overpriced with rates higher than competitors and not providing enough value for the service, making customers unhappy with the total cost.
Recent Reviews Mention...
“the price was fair”
“reasonable pricing”
“the price is a rip off”
4. Communication
Nationwide Average: 7.53/10
Two Men and a Truck has shown inconsistency, with some customers praising their outstanding and proactive communication, while many others experienced significant difficulties such as unresponsiveness and a lack of proper updates.
Recent Reviews Mention...
“ease of communication from the start”
“easy to schedule”
“great customer service team”
5. Stick to Prices
Nationwide Average: 5.99/10
Two Men and a Truck frequently fails to adhere to their initial quotes, leading to customer dissatisfaction and the need for negotiations over billing issues.
Recent Reviews Mention...
“charged extra hourly, feels like a scam”
“saved $1000 indicates sticking to quoted prices”
“The estimate was spot on with no hidden fees”
6. Speed
Nationwide Average: 8.58/10
Two Men and a Truck is overwhelmingly perceived as having incredibly slow service, with customers frequently experiencing prolonged moves and excessive breaks, despite a singular mention of quickness.
Recent Reviews Mention...
“efficient”
“move completed quickly”
“saved us two hours of the estimated time”
7. Friendliness
Nationwide Average: 8.91/10
Two Men and a Truck generally receives positive feedback for their courteous, kind, and professional demeanor, though there was a noted instance of inattentiveness.
Recent Reviews Mention...
“staff are polite”
“movers were very competent and pleasant”
“Markell and Steven were courteous”
8. Will Hire Again
Nationwide Average: 8.18/10
Two Men and a Truck appears to have predominantly negative customer feedback, with a substantial majority indicating they would not employ their services again due to dissatisfaction.
Recent Reviews Mention...
“will definitely patronize them again”
“Thank you again”
“recommend this company and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Two Men and a Truck appears to have mixed reviews, with some customers finding the crew to be beyond professional and courteous, while many others experienced unprofessional service and behaviors.
Recent Reviews Mention...
“impressed from the moment I spoke to them”
“staff were impressive in strength”
“crew was professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Two Men and a Truck demonstrates a generally poor performance in addressing and resolving customer complaints and issues, with a rare instance of effort noted through a billing adjustment.
Recent Reviews Mention...
“business does not right wrongs”
“reviews indicate no accountability for damages”
“they valued my TV unfairly for compensation”
11. Precision & Care
Nationwide Average: 8.01/10
Two Men and a Truck has mixed reviews, with instances of exceptional care but overarching concerns about improper handling and damage to items and property.
Recent Reviews Mention...
“care for my things in packing and unpacking”
“careful with items, no damages reported”
“first class handling”
Customer Insights
Cost: $ 1457.00 from 3 reviews
Local Move Duration: 4 hours from 13 reviews
Interstate Move Duration: 1 days from 4 reviews
Great Crew Members
| Markell,Mo | went above and beyond, impressive in strength |
| Markell, Steven | quick, courteous and professional |
| Markell, Daquan | Very professional, quick, attention to details |
| Clint,Little Usher | Clint was pleasant and made process easy. Little Usher had impressive strength. |
| Adrian,Ricardo,Guillermo | shockingly efficient and seamlessly overcame obstacles |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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