Victory Van Corporation, a moving company, has been in business for over 90 years, having started in 1928 as the Federal Storage Company of Washington, DC and rebranded as Victory Van Corporation in 1945. Based in Northern VA with offices in Alexandria, VA, Sterling, VA, and Coral Springs, FL, the company provides local, long-distance, and international moving services. It specializes in moving and storage solutions for homes, businesses, libraries, hotels, and more, and it is known for its reliability, responsiveness, and professionalism. The company also offers logistics and forwarding needs, secure storage facilities, and a "Total Victory Guarantee" for customer satisfaction. Furthermore, Victory Van Corporation is employee-owned, which distinguishes it from other moving companies and implies a higher degree of commitment and personal care.
Victory Van Corporation
About Victory Van Corporation
Additional Cities Served: Vienna, Indian Head
Moving Services
- Local home moving
- Storage
- Special services
- Virtual estimates
- Home move or corporate move
- Total Victory Guarantee
- Residential movers
- Commercial moving
- Moving and storage
- Warehouse space
Virginia Moving License
Active
Last Checked: 04/07/22Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Victory Van Corporation
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Victory Van Corporation appears to have predominantly negative reviews with numerous customers experiencing poor service, although a few have reported exceptional satisfaction.
Recent Reviews Mention...
“destroyed several pieces of antique furniture and a persian rug”
“waited for 12 hours which is unacceptable”
“Victory Van provided extremely poor service.”
2. Punctuality
Nationwide Average: 8.07/10
Victory Van Corporation overwhelmingly disappoints with frequent delays, missed appointments, and significant scheduling mismanagement, despite a couple of instances where they met expected time frames.
Recent Reviews Mention...
“they arrived on schedule”
“kept bumping back the arrival time”
“they were always on time”
3. Affordability
Nationwide Average: 7.69/10
Victory Van Corporation is generally perceived as expensive with poor service, despite a rare instance of being considered the best deal at one time.
Recent Reviews Mention...
“they work on the cheap, awful service”
“you'll pay almost twice as much.”
“sales rep put together a very competitive number”
4. Communication
Nationwide Average: 7.53/10
Victory Van Corporation faces significant challenges as many customers report issues like unresponsiveness, misleading information, and overall dissatisfaction, despite a few positive experiences highlighting their customer service and communicative efforts.
Recent Reviews Mention...
“extremely professional and helpful”
“constantly digging through their lies”
“couldn't reach anyone after initial quote”
5. Stick to Prices
Nationwide Average: 5.99/10
Victory Van Corporation overwhelmingly fails to honor initial estimates, frequently alters charges, and exhibits questionable billing practices, although there is a solitary mention of transparent pre-move pricing.
Recent Reviews Mention...
“Did not honor the full value protection.”
“They can't provide an accurate estimate.”
“dishonest practices regarding lost items”
6. Speed
Nationwide Average: 8.58/10
Victory Van Corporation has polarized reviews, with some customers praising their quick and efficient service while others criticized significant delays in packing, delivery, and overall moving process.
Recent Reviews Mention...
“less time to deliver than expected”
“10 hours and still weren't finished”
“Fast and efficient during the packing process.”
7. Friendliness
Nationwide Average: 8.91/10
Victory Van Corporation receives mixed reviews, with some customers finding their staff polite, enthusiastic, and exceptionally friendly, while others describe their experiences as rude and unprofessional.
Recent Reviews Mention...
“rude employees”
“very polite and kind”
“you should...be a little more polite and ready to gain new business”
8. Will Hire Again
Nationwide Average: 8.18/10
Victory Van Corporation overwhelmingly receives negative feedback, indicating a significant hesitation or refusal among most customers to engage their services in the future.
Recent Reviews Mention...
“would hate for another family to experience this”
“would not hire again because of the delay”
“would definitely not hire Victory Van again.”
9. Professionalism
Nationwide Average: 8.31/10
Victory Van Corporation receives mixed reviews, with several customers reporting issues with mishandling, unprofessionalism, and disorganization, though a few highlight the team's competence, hard work, and excellent customer service.
Recent Reviews Mention...
“Crew mishandled items and mishaps witnessed.”
“extremely professional and helpful”
“dealing with nonsense, unprofessionalism”
10. Conflict Handling
Nationwide Average: 4.07/10
Victory Van Corporation generally shows a lack of effort and dissatisfaction among customers, although there are rare instances of going above and beyond for some.
Recent Reviews Mention...
“Refused the possibility of a settlement that matched the claim.”
“everyone looks to cover their behinds”
“resolved pick-up dock issue quickly”
11. Precision & Care
Nationwide Average: 8.01/10
Victory Van Corporation has a predominantly negative reputation, with numerous reports of damaged belongings, mishandling, and dissatisfaction with their service, despite a few positive experiences.
Recent Reviews Mention...
“they destroyed several pieces and lost a painting”
“Items were badly mishandled and damaged.”
“all my possessions arrived in great shape”
Great Crew Members
George | George repacked it all and delivered it in a smaller truck |
good guys | Their counterparts in New England were good guys. |
Logan, Tucker | Mr. Logan and Mr. Tucker did terrific in planning. |
Erika | Erika was great and provided all the information timely |
Chris | Chris and team took care of all our moving needs |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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