The Phoenix Movers is a fully insured and bonded moving company that offers competitive pricing for their highest quality services. They provide hourly or flat rate options for local and long-distance moves, and can accommodate short notice moves. Their professional movers are available for loading and unloading, furniture placement and setup, office relocation, and packaging services. Phoenix Movers also offer long-term and short-term storage solutions. Their service area includes the continental U.S., from New York to California. The company distinguishes itself by being open seven days a week and ensuring the best moving experience through personalized planning. For more options around the area, you can always check out the other movers in Washington DC, DC.
The Phoenix Movers
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About The Phoenix Movers
Additional Cities Served: Alexandria, Gaithersburg, Bowie, Leesburg, Manassas, HerndonShow More >
Moving Services
- Hourly or flat rate for local and long distance moves
- Short notice moves
- Loading and unloading services
- Furniture placement and setup at destination
- Inhouse moves
- Long distance moves to any state in the continental U.S.
- Office relocation services
- Storage services (long term and short term)
- Padding furniture for safe delivery
- Packaging services for houses, apartments, and offices
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 09/06/22*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of The Phoenix Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
The Phoenix Movers are predominantly praised for their professionalism, efficiency, and remarkable moving experiences, though there are a few reports of dissatisfaction regarding service and professionalism.
Recent Reviews Mention...
“exceptional service and exceeded expectations”
“would hire the company again without hesitation”
“would hire the company again without hesitation”
2. Punctuality
Nationwide Average: 8.07/10
The Phoenix Movers predominantly receive high praise for their timeliness and ability to show up on schedule, though there are a few isolated instances of delays.
Recent Reviews Mention...
“navigated well through a densely populated area”
“were very communicative and on-time”
“showed up on time”
3. Affordability
Nationwide Average: 7.69/10
The Phoenix Movers are predominantly praised for their reasonable and competitive pricing, though a few customers expressed concerns about hidden fees and charges exceeding budget expectations.
Recent Reviews Mention...
“reasonable cost”
“Great price too”
“pricing was reasonable”
4. Communication
Nationwide Average: 7.53/10
The Phoenix Movers are overwhelmingly regarded for their promptness, responsiveness, and professional communication throughout the moving process, despite a few instances of dissatisfaction from some customers.
Recent Reviews Mention...
“flawless communication and timely updates”
“Prompt response to my inquiry”
“comms were good”
5. Stick to Prices
Nationwide Average: 5.99/10
The Phoenix Movers generally adhere to their initial quotes but have faced a few instances of charging more than agreed.
Recent Reviews Mention...
“price at the end was exactly as agreed”
“gave me a great quote and stuck to it”
“no compensation for damages”
6. Speed
Nationwide Average: 8.58/10
The Phoenix Movers generally exhibit exceptional efficiency and quickness during moves, though a few reports highlight slow service and inexperience.
Recent Reviews Mention...
“got things done quickly”
“got from point A to B in decent time”
“moved efficiently but not recklessly”
7. Friendliness
Nationwide Average: 8.91/10
The Phoenix Movers are overwhelmingly regarded as courteous, respectful, and consistently maintain a positive, friendly demeanor, with only a rare mention of dissatisfaction.
Recent Reviews Mention...
“friendly demeanor of the Phoenix team”
“level of expertise and friendly demeanor of the Phoenix team”
“were kind to my pets during the move”
8. Will Hire Again
Nationwide Average: 8.18/10
The Phoenix Movers have overwhelmingly positive feedback, with most customers expressing high satisfaction and a strong likelihood of rehiring them, despite a few expressing disappointment.
Recent Reviews Mention...
“would highly recommend and rehire”
“would hire the company again without hesitation”
“would hire the company again without hesitation”
9. Professionalism
Nationwide Average: 8.31/10
The Phoenix Movers generally receive high praise for their expertise, friendliness, efficiency, and respectfulness, although there are a few isolated reports of unprofessionalism and inexperience.
Recent Reviews Mention...
“demonstrated expertise and professionalism”
“level of expertise and friendly demeanor”
“level of expertise and friendly demeanor”
10. Conflict Handling
Nationwide Average: 4.07/10
The Phoenix Movers show a highly inconsistent approach, with some customers appreciating their efforts to amend problems, while many others criticize their lack of responsibility and refusal to offer compensation or solutions for their mistakes.
Recent Reviews Mention...
“no attempt to rectify damage done”
“awful experience with customer service”
“no compensation and had to wait on the few things covered”
11. Precision & Care
Nationwide Average: 8.01/10
The Phoenix Movers have overwhelmingly been praised for their careful handling, wrapping, and protection of furniture and belongings, though a few reports mention items missing, damage, or not being handled with care.
Recent Reviews Mention...
“handled my valuable item with skill and precision”
“careful and wrapped up everything that needed protection”
“Raul and Apollo were careful”
Customer Insights
Local Move Duration: 4 hours from 21 reviews
Interstate Move Duration: 2 days from 3 reviews
Great Crew Members
| Raoul | felt confident and completely trusted the team because of Raoul |
| Raoul | helped with packing and made moving day a breeze |
| Raoul | helped with packing and made moving day a breeze |
| Raul, Apollo | They were friendly, professional, careful, and attentive |
| Raoul | Raoul was super communicative and professional |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
Washington DC Moving Services
