Nova Movers is a moving and relocation company serving the Washington DC metropolitan area (DMV). They provide both local and long-distance residential moving services. They take pride in offering a time-bound service while also tailoring their offerings to fit their clients' unique needs. Nova Movers firmly believes in investing in its personnel, shaping them into experts to ensure excellent service. A testament to their commitment towards client satisfaction is the fact that most of their business comes from word of mouth, repeat customers, and referrals. Find similar moving services in Alexandria, VA to match your specific relocation needs.
Nova Movers
About Nova Movers
Additional Cities Served: Leesburg, Herndon, Fairfax, Manassas Park, Front Royal, PurcellvilleShow More >
Moving Services
- Local Distance Residential Moving
- Long Distance Residential Moving
Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Nova Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Nova Movers receives mixed reviews with some customers praising their moving services and flexibility, while others criticize their customer service, trustworthiness, and pricing, displaying a polarized perception of the company.
Recent Reviews Mention...
“great work by movers”
“best company to hire for moving”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
Nova Movers displays a mixed performance with instances of timely arrivals and a comparable number of significant delays and organizational missteps.
Recent Reviews Mention...
“the team is on time”
“the movers were right on time at 8am”
“were efficient and prompt”
3. Affordability
Nationwide Average: 7.69/10
Nova Movers is perceived as costly and unreliable in pricing, with multiple complaints about charges exceeding quotes despite a few reviews praising their fair pricing.
Recent Reviews Mention...
“prices are very reasonable and transparent”
“the price was amazing”
“economical move”
4. Communication
Nationwide Average: 7.53/10
Nova Movers predominantly struggles with clear, honest interactions, poor customer service, and inconsistent responsiveness, although there are a few reports of rapid and efficient communication from the owner.
Recent Reviews Mention...
“always honest and customer friendly”
“customer service are friendly”
“Amin was very responsive”
5. Stick to Prices
Nationwide Average: 5.99/10
Nova Movers has mixed reviews, with some customers praising them for adhering to their initial quotes while a significant number report being charged more than agreed upon.
Recent Reviews Mention...
“cost us almost double the initial quote”
“no hidden charges like other companies”
“had to pay extra 240 dollars”
6. Speed
Nationwide Average: 8.58/10
Nova Movers are frequently criticized for taking excessively long times for moves, despite a few accounts of efficient service.
Recent Reviews Mention...
“team worked hard to get everything done efficiently”
“moving trolley was small, took 5 hours”
“were efficient in moving”
7. Friendliness
Nationwide Average: 8.91/10
Nova Movers generally receives high praise for their team's pleasant and kind interactions, though there have been isolated reports of unprofessional behavior.
Recent Reviews Mention...
“they are friendly”
“they are friendly”
“customer friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Nova Movers garners sharply divided opinions, with strong sentiments both for and against hiring them again.
Recent Reviews Mention...
“recommend this company and would hire again”
“would hire again”
“recommend this company and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Nova Movers has received mixed reviews, with several customers noting unprofessional behavior, while others praised the crew for their professionalism.
Recent Reviews Mention...
“they were professional”
“crew was professional in all aspects”
“were incredibly professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Nova Movers consistently shows a lack of adequate response to complaints, rarely taking responsibility, and offers minimal refunds without resolving issues effectively.
Recent Reviews Mention...
“complaints ignored and no adjustment in price”
“didn't take responsibility for missing pieces”
“only received $100 refund for issues”
11. Precision & Care
Nationwide Average: 8.01/10
Nova Movers has received mixed feedback, with several customers praising their carefulness and others reporting damage to their belongings.
Recent Reviews Mention...
“high priority on protecting items shows great care”
“handle all the items with care”
“not careful handling the boxes”
Customer Insights
Local Move Duration: 6 hours from 8 reviews
Great Crew Members
Amine | Amine and his team made my move smooth and easy |
Amine,Nova | handled our in-home delivery smoothly and efficiently |
Amin | responsive and transparent in the quotation |
Amine | Amine created a trustworthy environment |
Amine | great leadership and friendly service |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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