Established in 2018, Franklin's Moving Services is a family-owned and operated business offering both residential and commercial moving solutions. With over 12 years of experience in the industry, the company serves the DMV area (DC, Maryland, and Virginia) with local and long-distance moving services. They are known for their attention to detail and customer service-oriented attitude, ensuring a smooth experience for clients seeking a hassle-free move. When it comes to moving companies in Manassas, VA, Franklin's Moving Services stands as a trusted, licensed, and insured provider committed to professionalism and reliability.
Franklin's Moving Services
About Franklin's Moving Services
Additional Cities Served: Manassas, Herndon, Manassas Park, Franklin Park, Warrenton, FranklinShow More >
Moving Services
- Residential moving services
- Commercial moving services
- Local moving services
- Long distance moving services
- Fullservice moving
- Licensed and insured moving services
- Attention to detail moving services
- Customer serviceoriented moving
- Free estimate for moving services
- Experienced and professional movers
Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Franklin's Moving Services
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Franklin's Moving Services garners unanimous praise for their professionalism, careful handling, and exceptional customer service, marking them as a highly recommended moving service.
Recent Reviews Mention...
“exceptional representatives and no complaints”
“handled two complicated moves with great care”
“my expectations were exceeded yet again”
2. Punctuality
Nationwide Average: 8.07/10
Franklin's Moving Services consistently arrives on time, demonstrating a high level of reliability and timeliness in their moving services.
Recent Reviews Mention...
“punctual”
“arrived on time for both moves”
“they arrived on time”
3. Affordability
Nationwide Average: 7.69/10
Franklin's Moving Services is highly regarded for providing competitive pricing, substantial value compared to bigger companies, and fair rates without hidden fees, making them an exceptionally affordable choice for customers.
Recent Reviews Mention...
“saved some money by coordinating schedules”
“much better value than bigger companies”
“Pricing is fair”
4. Communication
Nationwide Average: 7.53/10
Franklin's Moving Services excels with their responsive, coordinated approach that ensures a seamless experience from initial contact through to follow-up, highlighted by easy and effective interactions with the owner and crew.
Recent Reviews Mention...
“responsive and coordinated well without my help”
“Impeccable communication with the owner”
“Very friendly and committed to excellence”
5. Stick to Prices
Nationwide Average: 5.99/10
Franklin's Moving Services consistently meets and often exceeds customer expectations with no hidden fees and precise estimates, ensuring transparency and satisfaction in pricing.
Recent Reviews Mention...
“locked in estimate with no hidden fees”
“no mention of price changes, so giving the benefit of sticking to quoted prices”
“completed our move right at the estimated number of hours”
6. Speed
Nationwide Average: 8.58/10
Franklin's Moving Services has consistently demonstrated exceptional efficiency and rapid service, ensuring moves are completed quickly and without compromise on quality or effort, even under challenging conditions.
Recent Reviews Mention...
“quick packing”
“got me moved in in less than 2 hours”
“do not stop until the move is complete”
7. Friendliness
Nationwide Average: 8.91/10
Franklin's Moving Services is consistently praised for their polite, courteous, and professional behavior, making the moving process a pleasant experience with their kind, respectful, and helpful team.
Recent Reviews Mention...
“polite”
“careful, courteous, and kind throughout the move”
“Franklin is professional and friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Franklin's Moving Services consistently receives high praise for their service, with many customers expressing a strong intent to recommend, rehire, and use their services for future moving needs.
Recent Reviews Mention...
“definitely would recommend company”
“give them my highest recommendation”
“would use Franklin's services again”
9. Professionalism
Nationwide Average: 8.31/10
Franklin's Moving Services exemplifies outstanding professionalism, with consistent praise for their focus, meticulous care of belongings, well-trained and courteous team, and their exceptional commitment to providing professional, efficient, and respectful service.
Recent Reviews Mention...
“focused on task at hand”
“meticulously wrapped breakables and placed items perfectly”
“team is well trained and professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Franklin's Moving Services consistently goes above and beyond, demonstrating a proactive approach to meet needs and address any issues.
Recent Reviews Mention...
“no issues were reported, but based on the positive tone, I assume willingness to right a wrong”
“always going above and beyond”
“Went above and beyond to meet needs”
11. Precision & Care
Nationwide Average: 8.01/10
Franklin's Moving Services receives overwhelmingly positive feedback for their exceptional and respectful treatment of belongings, with a singular report of dissatisfaction regarding their handling methods.
Recent Reviews Mention...
“properly handled and delivered items”
“no breaks or scratches on breakable items”
“things are treated with utmost care”
Customer Insights
Local Move Duration: 2.5 hours from 3 reviews
Interstate Move Duration: 2 days from 5 reviews
Great Crew Members
Frank | went above and beyond in coordinating logistics and packing |
Paolo, Luis, Masolino | unloaded my Uhaul efficiently |
Franklin | Franklin is professional and understands needs |
Franklin | Spectacular service from Franklin |
Franklin | Franklin goes ABOVE and BEYOND with service |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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