Arko Moving, based in Alexandria, Virginia, has been providing a full range of moving services since 2014. With a focus on making moving hassle-free, the company offers local and long-distance moving, packing and organizing, as well as box delivery services. As a licensed and insured moving company, Arko Moving prides itself on exceptional customer service and professionalism, garnering over 300 positive reviews from satisfied clients. In addition to moving services, the company also offers storage solutions in their secure warehouse facilities. For a smooth and seamless moving experience, contact Arko Moving for a free quote.
Arko Moving
About Arko Moving
Additional Cities Served: Culpeper, Vienna, Falls Church, Warrenton, La Plata, StrasburgShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Packing Services
- Box Delivery
- Affordable and transparent pricing
- Clear communication from start to finish
- Licensed and Insured
- Full range of local moving services
- PreMove assistance
- Storage facilities for goods
Awards
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Summarized Review of Arko Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Arko Moving is highly regarded for its professionalism, efficiency, and the excellence of its moving services, despite a few customers experiencing less satisfactory outcomes.
Recent Reviews Mention...
“not best moving experience”
“always supersede my expectation”
“exceptional customer service and attention to detail”
2. Punctuality
Nationwide Average: 8.07/10
Arko Moving is generally considered reliable and timely, with most customers reporting that the team showed up on time, though there were a few instances of delays.
Recent Reviews Mention...
“showed up 45 minutes late”
“Artur and his team arrived on time”
“arrived on time to both pickup and drop off”
3. Affordability
Nationwide Average: 7.69/10
Arko Moving is highly regarded for its very fair rates, outstanding value with no hidden fees, and consistently being much less expensive than competitors, making it a best cost-wise option for customers.
Recent Reviews Mention...
“other companies offered service for half the price”
“Ended up paying a lot more than quoted.”
“saved me significant cost”
4. Communication
Nationwide Average: 7.53/10
Arko Moving is generally praised for its clear, concise, and professional communication, with a few isolated incidents regarding rudeness and language barriers.
Recent Reviews Mention...
“exceptional customer service”
“very communicative”
“Artur failed in effective communication.”
5. Stick to Prices
Nationwide Average: 5.99/10
Arko Moving generally maintains a strong reputation for honesty and transparency, though a few instances of discrepancies and unexpected charges have been reported.
Recent Reviews Mention...
“Did not stick to quoted prices at all.”
“Artur was upfront with rates, no surprises”
“no surprises, up front with rates”
6. Speed
Nationwide Average: 8.58/10
Arko Moving generally offers quick and efficient services, with numerous clients praising their swiftness and professionalism, despite a few reports of slower-than-expected moves.
Recent Reviews Mention...
“move dragged on, seemed slow”
“very efficient in their work”
“relocation went smoothly and quickly”
7. Friendliness
Nationwide Average: 8.91/10
Arko Moving consistently demonstrates exceptional team spirit, politeness, and professionalism, with nearly all customers highlighting the movers' superb attitudes, efficiency, and courtesy, despite isolated instances of dissatisfaction.
Recent Reviews Mention...
“team exhibited high level of courtesy”
“very friendly”
“The actual movers were described as very nice.”
8. Will Hire Again
Nationwide Average: 8.18/10
Arko Moving generally maintains a high rate of customer satisfaction and advocacy, with many customers explicitly stating their intentions to recommend or use the company's services again despite a few reports of dissatisfaction.
Recent Reviews Mention...
“would not hire again due to experience”
“recommend this company and would hire again”
“wouldn't hesitate to recommend Arko”
9. Professionalism
Nationwide Average: 8.31/10
Arko Moving is generally viewed as having a highly professional team, despite a few instances of reported unprofessionalism.
Recent Reviews Mention...
“team conducted themselves well”
“high level of professionalism”
“very professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Arko Moving has a mixed track record, with some customers appreciating their efforts to offer refunds or discounts for damages, while others found the company's response slow and inadequate.
Recent Reviews Mention...
“offered refund for the damaged desk”
“went above and beyond when move became complicated”
“it's taken a month and a half now to pay back”
11. Precision & Care
Nationwide Average: 8.01/10
Arko Moving generally receives high praise for delicately managing belongings, showing a strong pattern of carefully wrapping and moving items without damage, despite a few instances of damaged property.
Recent Reviews Mention...
“left marks on walls, damaged furniture”
“careful with all your stuff”
“handled items with care”
Customer Insights
Local Move Duration: 7.5 hours from 8 reviews
Interstate Move Duration: 1 days from 3 reviews
Great Crew Members
Arko | Real hard workers, easy to deal with |
Artur | Artur and his team were efficient and punctual |
Artur | Artur's incompetence and stubbornness caused issues. |
Sergio,Konstantin | amazing and super helpful, very professional nice guys |
Arthur | Arthur worked closely and ensured satisfaction |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Alexandria Moving Services