Smooth Moves Movers

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MoversChevron RightVirginiaChevron RightHarrisonburgChevron RightSmooth Moves Movers
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About Smooth Moves Movers

Smooth Moves Cville is a woman-owned moving company that has been providing high-quality moving services since 2015. Based in Charlottesville, Virginia, the company offers local and long-distance residential and commercial moving services. They set themselves apart with services such as full-service white glove moves, carton packing/unpacking, loading/unloading direct delivery, storage, and piano and safe moving. With experienced and caring crews at their helm, including crew leads and a supervisor on-call, Smooth Moves Cville proves to be a dedicated service provider. They operate seven days a week, and also offer a special student moving and storage package. As part of their professional growth and service expansion, Smooth Moves Cville also caters to clients requiring movers in Harrisonburg, VA.

Moving Services

  • Local & Long Distance Residential Moving
  • Customized Full or Partial Services
  • Box packing/unpacking
  • Loading/unloading to and from PODS, Vanlines, your truck or ours
  • Commercial Moving for Office & Work Spaces
  • Flexible and customizable services for businesses
  • White Glove Services for Receiving & Delivery
  • Protection for entryways and floor runners
  • Blankets and wrap for furniture
  • Furniture disassembly/reassembly at no extra cost

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Summarized Review of Smooth Moves Movers

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

7.97/10

Nationwide Average: 8.44/10

Comment Dots

Smooth Moves Movers receives mixed feedback, with some customers praising the efficiency and smooth moving experience, while others express significant disappointment and unresolved concerns.

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Recent Reviews Mention...

Smooth Moves did an amazing job

Rachael and her crew helped me with my last minute request

best moving experience I've ever had

2. Punctuality

6.88/10

Nationwide Average: 8.07/10

Comment Dots

Smooth Moves Movers often arrives late with instances of being over an hour behind schedule and unexplained disappearances.

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Recent Reviews Mention...

over an hour late but completed the move quickly

moving crew was timely

showed up on time

3. Affordability

8.65/10

Nationwide Average: 7.69/10

Comment Dots

Smooth Moves Movers is highly regarded as the cheapest and incredibly budget-friendly option.

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Recent Reviews Mention...

prices are so reasonable and affordable

excellent value quoted

reasonable quote and contract

4. Communication

6.28/10

Nationwide Average: 7.53/10

Comment Dots

Smooth Moves Movers generally provides helpful and clear interactions, though there have been some inconsistencies and negative experiences.

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Recent Reviews Mention...

The owner is amazing to work with

would have appreciated a heads up

very communicative through the entire process

5. Stick to Prices

4.77/10

Nationwide Average: 5.99/10

Comment Dots

Smooth Moves Movers has received mixed feedback with incidents of unexpected charges but also clarity and fairness in costs for additional services.

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Recent Reviews Mention...

minor increase due to commute factors

company says they are not liable for lost items

stuck to quoted prices

6. Speed

8.25/10

Nationwide Average: 8.58/10

Comment Dots

Smooth Moves Movers consistently demonstrates efficiency and swiftness, completing tasks with time to spare and rapidly loading items, ensuring a speedy moving process.

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Recent Reviews Mention...

got everything done with time to spare

quick with loading and unloading

unloaded efficiently

7. Friendliness

8.8/10

Nationwide Average: 8.91/10

Comment Dots

Smooth Moves Movers is consistently praised for having courteous, friendly, polite, good-natured, patient, and cheerful personnel.

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Recent Reviews Mention...

The staff took time to help with sorting belongings

they are friendly

crew was very friendly

8. Will Hire Again

7.93/10

Nationwide Average: 8.18/10

Comment Dots

Smooth Moves Movers receives a mixed response, with some customers expressing loyal repeat intentions and high recommendations, while others are decidedly against using their services again due to various dissatisfactions.

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Recent Reviews Mention...

recommend this company and would hire again

recommend this company and would hire again

would highly recommend them

9. Professionalism

8.5/10

Nationwide Average: 8.31/10

Comment Dots

Smooth Moves Movers receives outstanding feedback for having a courteous, efficient, and polite team that maintains its professionalism even under challenging weather conditions.

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Recent Reviews Mention...

crew lived up to the company's name

staff was efficient and diligent

very professional, knew their stuff

10. Conflict Handling

3.07/10

Nationwide Average: 4.07/10

Comment Dots

Smooth Moves Movers generally appears to be unresponsive and unaccountable, with the exception of a single instance where Customer Service proactively resolved an issue.

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Recent Reviews Mention...

company not willing to rectify the issue of lost items

refused to give back the whole additional hour charge

did not take responsibility for breaking the TV

11. Precision & Care

8.07/10

Nationwide Average: 8.01/10

Comment Dots

Smooth Moves Movers generally receives high praise for their careful handling of furniture and belongings, although there has been at least one incident of mishandling resulting in damage.

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Recent Reviews Mention...

movers were so careful with delicate antiques

care used in handling furniture and fragile items

very careful with items

Great Crew Members icon

Great Crew Members

RaeRae made the moving experience great
RachaelRachael helped with a last minute request
Rachel, Justin, Doug, Tedhelpful planning and careful moving
DevonDevon was a wizard at getting things to fit in the truck
Rachel, Devin, CJRachel accurately provided the right size vehicle. Devin and CJ were very pleasant and polite, offered helpful suggestions.
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Smooth Moves Movers

Location
1431 Ashland Dr, Charlottesville, VA, 22911
Phone
(434) 481-1166
Link
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