Smooth Moves Cville is a woman-owned moving company that has been providing high-quality moving services since 2015. Based in Charlottesville, Virginia, the company offers local and long-distance residential and commercial moving services. They set themselves apart with services such as full-service white glove moves, carton packing/unpacking, loading/unloading direct delivery, storage, and piano and safe moving. With experienced and caring crews at their helm, including crew leads and a supervisor on-call, Smooth Moves Cville proves to be a dedicated service provider. They operate seven days a week, and also offer a special student moving and storage package. As part of their professional growth and service expansion, Smooth Moves Cville also caters to clients requiring movers in Harrisonburg, VA.
Smooth Moves Movers
About Smooth Moves Movers
Additional Cities Served: Charlottesville, Staunton, Waynesboro, Culpeper, Lexington, LurayShow More >
Moving Services
- Local & Long Distance Residential Moving
- Customized Full or Partial Services
- Box packing/unpacking
- Loading/unloading to and from PODS, Vanlines, your truck or ours
- Commercial Moving for Office & Work Spaces
- Flexible and customizable services for businesses
- White Glove Services for Receiving & Delivery
- Protection for entryways and floor runners
- Blankets and wrap for furniture
- Furniture disassembly/reassembly at no extra cost
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Summarized Review of Smooth Moves Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Smooth Moves Movers receives mixed feedback, with some customers praising the efficiency and smooth moving experience, while others express significant disappointment and unresolved concerns.
Recent Reviews Mention...
“Smooth Moves did an amazing job”
“Rachael and her crew helped me with my last minute request”
“best moving experience I've ever had”
2. Punctuality
Nationwide Average: 8.07/10
Smooth Moves Movers often arrives late with instances of being over an hour behind schedule and unexplained disappearances.
Recent Reviews Mention...
“over an hour late but completed the move quickly”
“moving crew was timely”
“showed up on time”
3. Affordability
Nationwide Average: 7.69/10
Smooth Moves Movers is highly regarded as the cheapest and incredibly budget-friendly option.
Recent Reviews Mention...
“prices are so reasonable and affordable”
“excellent value quoted”
“reasonable quote and contract”
4. Communication
Nationwide Average: 7.53/10
Smooth Moves Movers generally provides helpful and clear interactions, though there have been some inconsistencies and negative experiences.
Recent Reviews Mention...
“The owner is amazing to work with”
“would have appreciated a heads up”
“very communicative through the entire process”
5. Stick to Prices
Nationwide Average: 5.99/10
Smooth Moves Movers has received mixed feedback with incidents of unexpected charges but also clarity and fairness in costs for additional services.
Recent Reviews Mention...
“minor increase due to commute factors”
“company says they are not liable for lost items”
“stuck to quoted prices”
6. Speed
Nationwide Average: 8.58/10
Smooth Moves Movers consistently demonstrates efficiency and swiftness, completing tasks with time to spare and rapidly loading items, ensuring a speedy moving process.
Recent Reviews Mention...
“got everything done with time to spare”
“quick with loading and unloading”
“unloaded efficiently”
7. Friendliness
Nationwide Average: 8.91/10
Smooth Moves Movers is consistently praised for having courteous, friendly, polite, good-natured, patient, and cheerful personnel.
Recent Reviews Mention...
“The staff took time to help with sorting belongings”
“they are friendly”
“crew was very friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Smooth Moves Movers receives a mixed response, with some customers expressing loyal repeat intentions and high recommendations, while others are decidedly against using their services again due to various dissatisfactions.
Recent Reviews Mention...
“recommend this company and would hire again”
“recommend this company and would hire again”
“would highly recommend them”
9. Professionalism
Nationwide Average: 8.31/10
Smooth Moves Movers receives outstanding feedback for having a courteous, efficient, and polite team that maintains its professionalism even under challenging weather conditions.
Recent Reviews Mention...
“crew lived up to the company's name”
“staff was efficient and diligent”
“very professional, knew their stuff”
10. Conflict Handling
Nationwide Average: 4.07/10
Smooth Moves Movers generally appears to be unresponsive and unaccountable, with the exception of a single instance where Customer Service proactively resolved an issue.
Recent Reviews Mention...
“company not willing to rectify the issue of lost items”
“refused to give back the whole additional hour charge”
“did not take responsibility for breaking the TV”
11. Precision & Care
Nationwide Average: 8.01/10
Smooth Moves Movers generally receives high praise for their careful handling of furniture and belongings, although there has been at least one incident of mishandling resulting in damage.
Recent Reviews Mention...
“movers were so careful with delicate antiques”
“care used in handling furniture and fragile items”
“very careful with items”
Great Crew Members
Rae | Rae made the moving experience great |
Rachael | Rachael helped with a last minute request |
Rachel, Justin, Doug, Ted | helpful planning and careful moving |
Devon | Devon was a wizard at getting things to fit in the truck |
Rachel, Devin, CJ | Rachel accurately provided the right size vehicle. Devin and CJ were very pleasant and polite, offered helpful suggestions. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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