Harrison's Moving & Storage, a locally-owned company, has been serving the Tidewater area since 1956. Based in Chesapeake, Virginia, they provide customized moving services to meet clients' specific needs and exceed expectations. One of the standout aspects of Harrison's is their versatility, offering not just residential and commercial moving services, but also extending their reach to international and military moves. Making them effective movers in Virginia Beach, VA. Handling of US Customs forms and other relevant documents are part of their international moves service making long-distance and overseas relocation seem seamless. This level of specialized, personalized service and commitment to client satisfaction has earned them respect not just locally, but also across the country and around the world.
Harrison's Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Harrison's Moving & Storage
Additional Cities Served: Chesapeake, Norfolk, Hampton, Portsmouth, Suffolk, PoquosonShow More >
Moving Services
- Local moving services
- Longdistance moving services
- International moving services
- Military moving services
- Interstate moving services
- Residential moving services
- Commercial moving services
- Packing services
- Storage services
- Lastminute moving services
Virginia Moving License
Active
Last Checked: 04/07/22If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Harrison's Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Harrison's Moving & Storage seems to elicit strong polarized opinions, with numerous customers expressing extreme dissatisfaction about their experiences, while a minority have had exceptionally positive outcomes.
Recent Reviews Mention...
“Tatiana did phenomenal work packing and boxing.”
“experience was not up to standard”
“excellent packaging services”
2. Punctuality
Nationwide Average: 8.07/10
Harrison's Moving & Storage frequently struggles with timeliness, often arriving late or not adhering to scheduled times, despite a few instances of being on time or prompt.
Recent Reviews Mention...
“accomplished the task on time”
“found reasons not to move us after starting”
“The movers were prompt”
3. Affordability
Nationwide Average: 7.69/10
Harrison's Moving & Storage is viewed negatively due to consistent feedback about high costs and discrepancies between quote and final charges, although one customer chose them for their initial low quote.
Recent Reviews Mention...
“move was under budget”
“not super expensive”
“charged ungodly storage rates”
4. Communication
Nationwide Average: 7.53/10
Harrison's Moving & Storage overwhelmingly disappoints customers with complaints about unresponsiveness, rudeness, and failure to effectively manage or relay information, despite a couple of exceptions of positive feedback.
Recent Reviews Mention...
“took a day to respond to my review”
“They were detailed”
“limited English so some difficulty with communication”
5. Stick to Prices
Nationwide Average: 5.99/10
Harrison's Moving & Storage generally has a poor record with numerous reports of price increases beyond initial quotes, despite a few instances of matching or coming in under estimates.
Recent Reviews Mention...
“There was no up charge”
“accurate to the cost estimate with no surprises”
“delivery cost kept going up”
6. Speed
Nationwide Average: 8.58/10
Harrison's Moving & Storage receives mixed reviews, with several customers praising their efficiency and quick work, while a significant number express dissatisfaction over slow service, long delays, and inefficient packing and moving processes.
Recent Reviews Mention...
“were lovely and efficient”
“completed the job within a timely manner”
“Julie and Andres were fast and efficient”
7. Friendliness
Nationwide Average: 8.91/10
Harrison's Moving & Storage displayed a mixed sentiment with numerous customers highlighting the pleasant, professional, and courteous nature of the staff, while a significant number of others experienced unprofessionalism, rudeness, and carelessness.
Recent Reviews Mention...
“Julie and Tatiana were lovely”
“crew took a break to smoke during move”
“The movers were pleasant”
8. Will Hire Again
Nationwide Average: 8.18/10
Harrison's Moving & Storage faces a significant amount of customer reluctance, with a majority expressing strong dissatisfaction and a clear intent not to use their services in the future.
Recent Reviews Mention...
“recommend this company and would hire again.”
“would hire again”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Harrison's Moving & Storage has received mixed feedback, but overwhelmingly, customers report dissatisfaction with the crew's professionalism, citing numerous instances of unprofessional behavior, damage to belongings, and lack of care.
Recent Reviews Mention...
“Very professional team”
“Julius, Daniel, and Roy were professional”
“true professionals at their craft”
10. Conflict Handling
Nationwide Average: 4.07/10
Harrison's Moving & Storage overwhelmingly fails to adequately address, compensate for, or rectify issues and damages, leaving customers profoundly dissatisfied with the resolution process.
Recent Reviews Mention...
“claim was settled after I posted a review”
“My claim was settled after posting a review”
“minimal damage but willing to acknowledge it”
11. Precision & Care
Nationwide Average: 8.01/10
Harrison's Moving & Storage overwhelmingly disappoints customers with frequent reports of broken, damaged, and improperly packed belongings, despite a few isolated instances of satisfaction.
Recent Reviews Mention...
“packed our things with care”
“tv was not properly packed and damaged”
“carefully handled large furniture items”
Customer Insights
Local Move Duration: 5.5 hours from 8 reviews
Interstate Move Duration: 5 days from 8 reviews
Great Crew Members
| Julie, Tatiana | They put our minds at ease and were efficient |
| Tatiana | Tatiana was phenomenal in packaging and ordering. |
| Tatiana, Paola | excellent packaging services and true professionals |
| Julius, Daniel, Roy | undoubted and accomplished the task professionally |
| Tatiana, Erick | great, moved fast |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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