Quality Moving Services is a professional moving company in Chesterfield with over 30 years of experience serving Richmond, Henrico, Chester, and all of Central Virginia. It moves apartments, homes, and offices quickly and smoothly, always taking care to protect customers’ belongings. Quality Moving Services holds an A+ rated accreditation from the Better Business Bureau, reflecting its long history of providing superior moving services at affordable rates. This company has built a reputation for moving residences on time and on budget while handling commercial relocations with the utmost confidentiality and security. Its team of professional movers shows up on the dot, ready to go. They will give you the best service possible, regardless of what you’re moving and where you’re headed. Experienced movers serving Richmond, VA, Quality Moving Services is an Angie’s List Super Service Award winner. It offers free estimates so you can plan your move with confidence.
Quality Moving Services
About Quality Moving Services
Additional Cities Served: Hampton, Portsmouth, Petersburg, Hopewell, Colonial Heights, PurcellvilleShow More >
Moving Services
- Local Movers
- Corporate Moving Services
- Residential Moving Services
- Senior Movers and Moving with Quality Moving Services
- Moving Jobs
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 05/23/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Quality Moving Services
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Quality Moving Services is highly regarded for their professional, efficient, and impressive moving services, though there are a few instances of dissatisfaction regarding reliability and professionalism.
Recent Reviews Mention...
“great team that never fails to impress”
“excellent previous experience with them”
“I am unhappy with the quality”
2. Punctuality
Nationwide Average: 8.07/10
Quality Moving Services consistently receives high praise for their timeliness, with numerous mentions of being on time, early, or prompt, although one report cites a longer-than-expected move time.
Recent Reviews Mention...
“delivered all my furniture and items on time”
“The movers were ahead of time”
“the movers were on time”
3. Affordability
Nationwide Average: 7.69/10
Quality Moving Services is highly regarded for its reasonable and very affordable pricing, offering great value that is consistently appreciated by customers.
Recent Reviews Mention...
“Well worth it”
“reasonable price”
“very affordable”
4. Communication
Nationwide Average: 7.53/10
Quality Moving Services generally receives high praise for responsiveness, attentiveness, and professionalism, although there are a few instances of lack of follow-up and responsiveness to customer concerns.
Recent Reviews Mention...
“Dee and Kandi were warm and professional”
“conversations with Dee were helpful”
“They let me know everything ahead of time ”
5. Stick to Prices
Nationwide Average: 5.99/10
Quality Moving Services generally adheres well to their initial estimates, although there are instances of significant discrepancies leading to customer dissatisfaction.
Recent Reviews Mention...
“stay with the allocated budget”
“final cost was not even close to the estimate”
“charge was higher than expected”
6. Speed
Nationwide Average: 8.58/10
Quality Moving Services is frequently praised for exceptionally fast and efficient moving services, although there was a single instance where the move took longer than estimated.
Recent Reviews Mention...
“team was exceptionally fast”
“very fast and efficient move”
“did the job quickly”
7. Friendliness
Nationwide Average: 8.91/10
Quality Moving Services consistently exudes a welcoming and professional demeanor, with team members often described as personable, respectful, and enjoyable to work with.
Recent Reviews Mention...
“Mike and his team were friendly”
“they were very helpful”
“JT, Jay, Will and James all friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Quality Moving Services has predominantly positive feedback from customers who express strong intentions of repeat business and referrals, despite a few dissatisfied voices.
Recent Reviews Mention...
“This is my third move with QMS”
“would use Quality Movers again”
“would hire again because they were helpful”
9. Professionalism
Nationwide Average: 8.31/10
Quality Moving Services generally receives high praise for their precision, courtesy, and professional conduct, despite a few isolated reports of unprofessional behavior.
Recent Reviews Mention...
“technicians were exceptionally precise”
“head packer was unprofessional”
“completed the job with professionalism”
10. Conflict Handling
Nationwide Average: 4.07/10
Quality Moving Services has received mixed feedback showing a clear divide between customers who praise prompt and responsible rectification efforts and those who are dissatisfied with a lack of response and resolution to their issues.
Recent Reviews Mention...
“no attempt to resolve damages”
“didn't reassemble furniture or notify about broken item”
“Refused to respond to damages.”
11. Precision & Care
Nationwide Average: 8.01/10
Quality Moving Services generally receives high praise for being very conscientious and careful, though a few experiences with damaged items were noted.
Recent Reviews Mention...
“items were broken and damaged”
“took very good care of my items”
“Conscientious of our home and furniture.”
Great Crew Members
| Dee, Kandi, Mike | Dee and Kandi were warm and professional, Mike led a great team |
| JT,Jay,Will,James | JT was magical, everyone did a great job |
| George | George led his crew impressively |
| David, Frank, Jalen | worked non-stop and were very professional |
| Jordan, Jaylen, Charles | great team and worked extremely hard |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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